Understanding Customers' Opinion using Web Scraping and Natural Language Processing
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References listed on IDEAS
- Yue Kang & Zhao Cai & Chee-Wee Tan & Qian Huang & Hefu Liu, 2020. "Natural language processing (NLP) in management research: A literature review," Journal of Management Analytics, Taylor & Francis Journals, vol. 7(2), pages 139-172, April.
- Venkatesh Shankar & Sohil Parsana, 2022. "An overview and empirical comparison of natural language processing (NLP) models and an introduction to and empirical application of autoencoder models in marketing," Journal of the Academy of Marketing Science, Springer, vol. 50(6), pages 1324-1350, November.
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More about this item
Keywords
web scraping; booking; customers opinions; natural language processing;All these keywords.
JEL classification:
- Z13 - Other Special Topics - - Cultural Economics - - - Economic Sociology; Economic Anthropology; Language; Social and Economic Stratification
- C55 - Mathematical and Quantitative Methods - - Econometric Modeling - - - Large Data Sets: Modeling and Analysis
- C81 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Methodology for Collecting, Estimating, and Organizing Microeconomic Data; Data Access
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