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Routines Disrupted: Reestablishing Security through Practice Alignment

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  • Marcus Phipps
  • Julie L. Ozanne

Abstract

Routines are the taken-for-granted practices that form the rhythm of everyday life, making people feel secure. How do consumers manage when their routines are disrupted? Practice theorists assert that practices are important to understanding consumption and stress their shared, repetitive, and conventional nature. When practices are stable, they are performed effortlessly, producing feelings of ease and trust in a predictable world. People are often unaware of the embodied competencies, or practical understandings, involved in the performance of these practices. However, practical understandings become apparent when elements of practices are misaligned. Our findings advance Giddens’s (1984) theorization of ontological security by showing how the interplay between practical and discursive understandings and material configurations works to produce different ontological states that we call embedded security, embedded insecurity, discursive insecurity, acclimating security, and new embedded security. We also show how households subtly rework the underlying constitutive rules that anchor important practices in place within practice alignment.

Suggested Citation

  • Marcus Phipps & Julie L. Ozanne, 2017. "Routines Disrupted: Reestablishing Security through Practice Alignment," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 44(2), pages 361-380.
  • Handle: RePEc:oup:jconrs:v:44:y:2017:i:2:p:361-380.
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    File URL: http://hdl.handle.net/10.1093/jcr/ucx040
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    Citations

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    Cited by:

    1. Khanijou, Ratna & Cappellini, Benedetta & Hosany, Sameer, 2021. "Meal for two: A typology of co-performed practices," Journal of Business Research, Elsevier, vol. 134(C), pages 675-688.
    2. Melissa Archpru Akaka & Hope Jensen Schau, 2019. "Value creation in consumption journeys: recursive reflexivity and practice continuity," Journal of the Academy of Marketing Science, Springer, vol. 47(3), pages 499-515, May.
    3. Ali Besharat & Gia Nardini & Rhiannon MacDonnell Mesler, 2024. "Bringing Ethical Consumption to the Forefront in Emerging Markets: The Role of Product Categorization," Journal of Business Ethics, Springer, vol. 191(4), pages 777-792, May.
    4. Demsar, Vlad & Sands, Sean & Rosengren, Sara & Campbell, Colin, 2022. "Ad creativity in a negative context: How a thanking message frame enhances purchase intention in times of crisis," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    5. Christian A Eichert & Marius K Luedicke, 2022. "Almost Equal: Consumption under Fragmented Stigma [“The Low Literate Consumer]," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 49(3), pages 409-429.
    6. Samuel Guillemot & Margot Dyen & Annick Tamaro, 2022. "Vital Service Captivity: Coping Strategies and Identity Negotiation," Post-Print hal-03567883, HAL.
    7. Huff, Aimee Dinnin & Barnhart, Michelle, 2022. "UNRAVEL-ing gnarly knots: A path for researching market-entangled wicked social problems," Journal of Business Research, Elsevier, vol. 144(C), pages 717-727.
    8. Shobod Deba Nath & Kazi Md. Jamshed & Javed M. Shaikh, 2022. "The impact of the COVID‐19 pandemic on subsistence consumers' well‐being and coping strategies: Insights from India and Bangladesh," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(1), pages 180-210, March.
    9. Stella Yiyan Li & Antje R. H. Graul & John Jianjun Zhu, 2024. "Investigating the disruptiveness of the sharing economy at the individual consumer level: How consumer reflexivity drives re-engagement in sharing," Journal of the Academy of Marketing Science, Springer, vol. 52(1), pages 164-195, January.
    10. Olamide Shittu, 2023. "‘Almost Everything in the House Now Is Plastic’: Foregrounding Plastic Materiality in Household Routines and Practices," Sociological Research Online, , vol. 28(1), pages 132-149, March.
    11. Feiereisen, Stephanie & Rasolofoarison, Dina & De Valck, Kristine & Schmitt, Julien, 2019. "Understanding emerging adults' consumption of TV series in the digital age: A practice-theory-based approach," Journal of Business Research, Elsevier, vol. 95(C), pages 253-265.
    12. Cheng, Yimin & Zhang, Kuangjie & Zhuang, Xuhong, 2024. "Follow your heart or your mind: The effect of consumption frequency on consumers’ reliance on feelings," Journal of Business Research, Elsevier, vol. 175(C).
    13. Francesca Bonetti & Matteo Montecchi & Kirk Plangger & Hope Jensen Schau, 2023. "Practice co-evolution: Collaboratively embedding artificial intelligence in retail practices," Journal of the Academy of Marketing Science, Springer, vol. 51(4), pages 867-888, July.
    14. Coker, Kesha K. & Zeiss, Jessica G. & Albinsson, Pia A., 2024. "The consumer on stage: Toward a typology of improvisation in consumption contexts," Journal of Business Research, Elsevier, vol. 170(C).
    15. Melissa Archpru Akaka & Hope Jensen Schau & Stephen L Vargo, 2022. "Practice Diffusion [Value Creation in Consumption Journeys: Recursive Reflexivity and Practice Continuity]," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 48(6), pages 939-969.
    16. Thomas, Tandy Chalmers & Epp, Amber M. & Price, Linda L., 2020. "Journeying Together: Aligning Retailer and Service Provider Roles with Collective Consumer Practices," Journal of Retailing, Elsevier, vol. 96(1), pages 9-24.

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