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Productivity Orientation and the Consumption of Collectable Experiences

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  • Anat Keinan
  • Ran Kivetz

Abstract

This research examines why consumers desire unusual and novel consumption experiences and voluntarily choose leisure activities, vacations, and celebrations that are predicted to be less pleasurable. For example, consumers sometimes choose to stay at freezing ice hotels and to eat at restaurants serving peculiar foods, such as bacon ice cream. We propose that such choices are driven by consumers' continual striving to use time productively, make progress, and reach accomplishments (i.e., a productivity orientation). We argue that choices of collectable (unusual, novel, extreme) experiences lead consumers to feel productive even when they are engaging in leisure activities as they "check off" items on an "experiential check list" and build their "experiential CV." A series of laboratory and field studies shows that the consumption of collectable experiences is driven and intensified by a (chronic or situational) productivity orientation.

Suggested Citation

  • Anat Keinan & Ran Kivetz, 2011. "Productivity Orientation and the Consumption of Collectable Experiences," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(6), pages 935-950.
  • Handle: RePEc:oup:jconrs:doi:10.1086/657163
    DOI: 10.1086/657163
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    Cited by:

    1. Stan Miles & Peter Smoczynski, 2016. "Optimal Intertemporal Consumption and Involuntary Memories of Consumption," Australian Economic Papers, Wiley Blackwell, vol. 55(3), pages 251-273, September.
    2. Joseph K. Goodman & Selin A. Malkoc & Brittney L. Stephenson, 2016. "Celebrate or Commemorate? A Material Purchase Advantage When Honoring Special Life Events," Journal of the Association for Consumer Research, University of Chicago Press, vol. 1(4), pages 497-508.
    3. Lieberman, Alicea & Amir, On & Carmon, Ziv, 2023. "The entrenchment effect: Why people persist with less-preferred behaviors," Organizational Behavior and Human Decision Processes, Elsevier, vol. 178(C).
    4. Toteva, Irina T. & Lutz, Richard J. & Shaw, Eric H., 2021. "The curious case of productivity orientation: The influence of advertising stimuli on affect and preference for subscription boxes," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    5. Luo, Anqi & Mattila, Anna S., 2023. "When and how to sell pleasurably painful experiences," Annals of Tourism Research, Elsevier, vol. 103(C).
    6. Ceren Hayran & Lalin Anik, 2021. "Well-Being and Fear of Missing Out (FOMO) on Digital Content in the Time of COVID-19: A Correlational Analysis among University Students," IJERPH, MDPI, vol. 18(4), pages 1-13, February.
    7. Jordan Etkin & Cassie Mogilner, 2016. "Does Variety Among Activities Increase Happiness?," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 43(2), pages 210-229.
    8. Martenson, Rita, 2018. "Curiosity motivated vacation destination choice in a reward and variety-seeking perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 41(C), pages 70-78.
    9. Namayengo., Faith & van Ophem, Johan A.C. & Antonides, Gerrit, 2016. "Women And Microcredit In Rural Agrarian Households Of Uganda: Match Or Mismatch Between Lender And Borrower?," APSTRACT: Applied Studies in Agribusiness and Commerce, AGRIMBA, vol. 10(2-3), pages 1-12, October.
    10. Bogicevic, Vanja & Bujisic, Milos & Bilgihan, Anil & Yang, Wan & Cobanoglu, Cihan, 2017. "The impact of traveler-focused airport technology on traveler satisfaction," Technological Forecasting and Social Change, Elsevier, vol. 123(C), pages 351-361.
    11. Jurewicz., Zuzanna & Goode, Miranda R. & Thomson, Matthew, 2024. "A tonic for the highly stressed: Memories of extraordinary group experiences lead to greater cohesion and well-being," Journal of Business Research, Elsevier, vol. 172(C).
    12. Taly Reich & Daniella M Kupor & Rosanna K Smith & Darren DahlEditor & JoAndrea HoeggAssociate Editor, 2018. "Made by Mistake: When Mistakes Increase Product Preference," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 44(5), pages 1085-1103.
    13. Rebecca Scott & Julien Cayla & Bernard Cova, 2017. "Selling Pain to the Saturated Self," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 44(1), pages 22-43.
    14. Kastanakis, Minas N. & Magrizos, Solon & Kampouri, Katerina, 2022. "Pain (and pleasure) in marketing and consumption: An integrative literature review and directions for future research," Journal of Business Research, Elsevier, vol. 140(C), pages 189-201.
    15. Ma, Jingjing & Lin, Yu (Anna) & Ein-Gar, Danit, 2023. "Charitable maximizers: The impact of the maximizing mindset on donations to human recipients," International Journal of Research in Marketing, Elsevier, vol. 40(2), pages 417-434.
    16. Anika Stuppy & Nicole L Mead & Stijn M J Van Osselaer & JoAndrea Hoegg & Eileen Fischer & Kirmani Amna, 2020. "I Am, Therefore I Buy: Low Self-Esteem and the Pursuit of Self-Verifying Consumption [The Origins of Deference: When Do People Prefer Lower Status?]," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 46(5), pages 956-973.
    17. Zokaei Ashtiani, Amin & Dudek, Thomas & Rieger, Marc Oliver, 2020. "Happy savers and happy spenders: An experimental study comparing US Americans and Germans," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 85(C).
    18. Bastos, Wilson & Moore, Sarah G., 2021. "Making word-of-mouth impactful: Why consumers react more to WOM about experiential than material purchases," Journal of Business Research, Elsevier, vol. 130(C), pages 110-123.
    19. Choung, Youngjoo & Pak, Tae-Young & Chatterjee, Swarn, 2021. "Consumption and Life Satisfaction: The Korean Evidence," MPRA Paper 115765, University Library of Munich, Germany.
    20. Huang, Yunhui & Jia, Yanli, 2019. "Remaining focus increases task evaluation and future task perseverance," International Journal of Research in Marketing, Elsevier, vol. 36(2), pages 251-263.
    21. Ulusoy, Ebru, 2016. "Experiential responsible consumption," Journal of Business Research, Elsevier, vol. 69(1), pages 284-297.
    22. Mochon, Daniel & Norton, Michael I. & Ariely, Dan, 2012. "Bolstering and restoring feelings of competence via the IKEA effect," International Journal of Research in Marketing, Elsevier, vol. 29(4), pages 363-369.
    23. Yangjie Gu & Elaine Chan & Aradhna Krishna, 2024. "The trivial-task motivation effect: highlighting completion of an initial trivial task increases motivation for the main task," Marketing Letters, Springer, vol. 35(2), pages 219-230, June.
    24. Coulson, Andrea B. & MacLaren, Andrew C. & McKenzie, Stewart & O'Gorman, Kevin D., 2014. "Hospitality codes and Social Exchange Theory: The Pashtunwali and tourism in Afghanistan," Tourism Management, Elsevier, vol. 45(C), pages 134-141.

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