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Analytical View of Outsourcing Education of Sales Managers

Author

Listed:
  • Jana Coculova

    (University of Prešov in Prešov, Slovakia)

Abstract

The paper deals with outsourcing, a modern way of implementing selected business activities through an external entity. The attention is paid to employee education, an activity that manages human resources, often carried out through outsourcing. The aim of the paper is to compare the internal and external forms (i.e. outsourcing) of education in terms of employee satisfaction. One part of the paper presents results of the research carried out on a sample of sales managers in Slovak companies. The research aimed at finding out the existence of statistically significant differences in the level of employee satisfaction with the acquisition of selected types of skills (communication skills, team leadership and sales skills) in terms of education forms. For this purpose, three statistical hypotheses were tested using the Pearson Chi-squared test at a significance level of 5%. Based on the statistical testing, two hypotheses were adopted.

Suggested Citation

  • Jana Coculova, 2018. "Analytical View of Outsourcing Education of Sales Managers," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 7(3), pages 132-140, September.
    • Handle: RePEc:ods:journl:v:7:y:2018:i:3:p:132-140
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    File URL: http://www.jami.org.ua/Papers/JAMI_7_3_2018_132-140.pdf
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    References listed on IDEAS

    as
    1. B. K. Punia & Priyanka Sharma, 2008. "Employees' Perspective on Human Resource Procurement Practices as a Retention Tool in Indian IT Sector," Vision, , vol. 12(4), pages 57-69, October.
    2. Mihir Dash & Suprabha Bakshi & Aarushi Chugh, 2017. "The Relationship Between Work Experience and Employee Compensation: A Case Study of the Indian IT Industry," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 6(1), pages 5-10, February.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Ruslan Skrynkovskyy & Tetiana Protsiuk & Olha Ogirko & Nataliia Pavlenchyk, 2018. "Comprehensive Assessing the Enterprise Development Considering the Educational and Professional Potential of Employees in Management System," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 7(4), pages 246-255, November.

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    More about this item

    Keywords

    outsourcing; education; training and development; sales manager;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M53 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Training

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