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From Muso to Academic and Back: A Time and Person-Based Acknowledgement of Michael Kleinaltenkamp

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  • Karpen, Ingo
  • Plewa, Carolin

Abstract

The year 2020 sees an important milestone for Professor Michael Kleinaltenkamp (Michael hereafter), as he concludes his official academic working life. This paper acknowledges the significant contribution Michael has made over the years. In particular, using Leximancer to undertake textmining of Michael’s English language publications, we not only uncover the underlying structure of these contributions but also explore if and how focal themes of his research have changed, particularly considering his close engagement with the Australasian academic marketing community. Findings indicate foundational facets and the overall gestalt of his research over time, yet also point to important differences across the time periods analysed. Finally, we reflect on our findings from a musical perspective, drawing on Michael’s passion for music, as we thank him for the many jams and the rehearsing, aswell as for his support for the bands and scenes he belongs to. For future research, it should be noted that future acknowledgements would benefit from cooking as a metaphor to complete the picture.

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  • Karpen, Ingo & Plewa, Carolin, 2020. "From Muso to Academic and Back: A Time and Person-Based Acknowledgement of Michael Kleinaltenkamp," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 4(2-3), pages 75-83.
    • Handle: RePEc:nms:nomsmr:10.15358/2511-8676-2020-2-3-75
    DOI: 10.15358/2511-8676-2020-2-3-75
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    1. Marta Indulska & Dirk S Hovorka & Jan Recker, 2012. "Quantitative approaches to content analysis: identifying conceptual drift across publication outlets," European Journal of Information Systems, Taylor & Francis Journals, vol. 21(1), pages 49-69, January.
    2. Ingmar Geiger & Manuel Kluckert & Michael Kleinaltenkamp, 2017. "Customer acceptance of tradable service contracts," Journal of Business Economics, Springer, vol. 87(2), pages 155-183, February.
    3. Kleinaltenkamp, Michael, 2010. "Is marketing academia losing its way? – A commentary from a German perspective," Australasian marketing journal, Elsevier, vol. 18(3), pages 171-173.
    4. Flie[ss], Sabine & Kleinaltenkamp, Michael, 2004. "Blueprinting the service company: Managing service processes efficiently," Journal of Business Research, Elsevier, vol. 57(4), pages 392-404, April.
    5. Kleinaltenkamp, Michael & Jacob, Frank, 2002. "German approaches to business-to-business marketing theory: origins and structure," Journal of Business Research, Elsevier, vol. 55(2), pages 149-155, February.
    6. Stephen L. Vargo & Robert F. Lusch, 2016. "Institutions and axioms: an extension and update of service-dominant logic," Journal of the Academy of Marketing Science, Springer, vol. 44(1), pages 5-23, January.
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    Cited by:

    1. Raithel, Sascha & Jacob, Frank & Benkenstein, Martin, 2020. "Tuning the Sounds of Service: Essays in Honour of Michael Kleinaltenkamp," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 4(2-3), pages 70-74.

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