IDEAS home Printed from https://ideas.repec.org/a/mth/jetjnl/v6y2019i1p41-54.html
   My bibliography  Save this article

Technology-Embedded Educational Policy: Mediation Effects of the Use of Virtual Learning Influence on Learner Satisfaction

Author

Listed:
  • Narain Das
  • Kenneth Khawandiza Sunguh
  • Binesh Sarwar
  • Arslan Ahmed
  • Shah Hassan

Abstract

While research on the use of technology to enhance learner satisfaction has received so much consideration from scholars, only limited studies have examined the effects and usefulness of virtual learning about learner satisfaction. In this study, Technology Adoption Model (TAM) and Task-Technology Fit theory (TTF) have been integrated to explore how virtual learning plays a significant role specifically by testing the mediation effects that virtual learning has on the relationship between peer interaction, perceived usefulness, ease of use and learner satisfaction. The Structural Equation Modeling (SEM) technique was used to analyze the data whereby both Explanatory Factor Analysis (EFA) and a Confirmatory Factor Analysis (CFA) were performed on the variables. The results indicate that all hypotheses have been confirmed by providing significant positive relationships between the variables and more importantly, virtual learning plays a highly significant role in promoting learner satisfaction. It is concluded that higher learning institutions should incorporate virtual learning methods to motivate learners in order to encourage satisfaction hence ensuring higher performance.

Suggested Citation

  • Narain Das & Kenneth Khawandiza Sunguh & Binesh Sarwar & Arslan Ahmed & Shah Hassan, 2019. "Technology-Embedded Educational Policy: Mediation Effects of the Use of Virtual Learning Influence on Learner Satisfaction," Journal of Education and Training, Macrothink Institute, vol. 6(1), pages 41-54, February.
    • Handle: RePEc:mth:jetjnl:v:6:y:2019:i:1:p:41-54
    as

    Download full text from publisher

    File URL: https://www.macrothink.org/journal/index.php/jet/article/download/13856/11208
    Download Restriction: no
    File URL: https://www.macrothink.org/journal/index.php/jet/article/view/13856
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lai, Fang & Luo, Renfu & Zhang, Linxiu & Huang, Xinzhe & Rozelle, Scott, 2015. "Does computer-assisted learning improve learning outcomes? Evidence from a randomized experiment in migrant schools in Beijing," Economics of Education Review, Elsevier, vol. 47(C), pages 34-48.
    2. John Hulland, 1999. "Use of partial least squares (PLS) in strategic management research: a review of four recent studies," Strategic Management Journal, Wiley Blackwell, vol. 20(2), pages 195-204, February.
    3. James E. Bailey & Sammy W. Pearson, 1983. "Development of a Tool for Measuring and Analyzing Computer User Satisfaction," Management Science, INFORMS, vol. 29(5), pages 530-545, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Thorsten Knauer & Nicole Nikiforow & Sebastian Wagener, 2020. "Determinants of information system quality and data quality in management accounting," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 31(1), pages 97-121, April.
    2. Nguyen-Phuoc, Duy Quy & Su, Diep Ngoc & Tran, Phuong Thi Kim & Le, Diem-Trinh Thi & Johnson, Lester W., 2020. "Factors influencing customer's loyalty towards ride-hailing taxi services – A case study of Vietnam," Transportation Research Part A: Policy and Practice, Elsevier, vol. 134(C), pages 96-112.
    3. Soud M. Almahamid & Amjad F. Tweiqat & Mousa S. Almanaseer, 2016. "University website quality characteristics and success: lecturers' perspective," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 22(1), pages 41-61.
    4. Azman ISMAIL & Rizal ABU BAKAR & Wan Aishah WAN MOHD NOWALID & Nurul Hayati ADNAN & Mohamad Azhari ABU BAKAR & Syed Shah ALAM, 2014. "Does Career Program Have Effect On Employee Outcomes? Empirical Evidence," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(2), pages 152-166, November.
    5. Al-Baraa Abdulrahman Al-Mekhlafi & Ahmad Shahrul Nizam Isha & Nicholas Chileshe & Mohammed Abdulrab & Anwar Ameen Hezam Saeed & Ahmed Farouk Kineber, 2021. "Modelling the Relationship between the Nature of Work Factors and Driving Performance Mediating by Role of Fatigue," IJERPH, MDPI, vol. 18(13), pages 1-17, June.
    6. Apriani Soepardi & Pratikto Pratikto & Purnomo Budi Santoso & Ishardita Pambudi Tama & Patrik Thollander, 2018. "Linking of Barriers to Energy Efficiency Improvement in Indonesia’s Steel Industry," Energies, MDPI, vol. 11(1), pages 1-22, January.
    7. Ting Chi & Olabisi Adesanya & Hang Liu & Rebecca Anderson & Zihui Zhao, 2023. "Renting than Buying Apparel: U.S. Consumer Collaborative Consumption for Sustainability," Sustainability, MDPI, vol. 15(6), pages 1-16, March.
    8. Tobias Knabke & Sebastian Olbrich, 2018. "Building novel capabilities to enable business intelligence agility: results from a quantitative study," Information Systems and e-Business Management, Springer, vol. 16(3), pages 493-546, August.
    9. Harmancioglu, Nukhet & Grinstein, Amir & Goldman, Arieh, 2010. "Innovation and performance outcomes of market information collection efforts: The role of top management team involvement," International Journal of Research in Marketing, Elsevier, vol. 27(1), pages 33-43.
    10. Azilah Kasim & Siti Noormala Jailani & Muhammad Fauzi Mokhtar & Jasmine Zea Raziah Radha Rashid Radha & Bussalin Khuadthong & Maebel Leong Sai Fong, 2023. "Community Perceptions on the Critical Success Factors of Hotels’ Community-Based Corporate Social Responsibility," Sustainability, MDPI, vol. 15(12), pages 1-26, June.
    11. Sirén, Charlotta & Kohtamäki, Marko, 2016. "Stretching strategic learning to the limit: The interaction between strategic planning and learning," Journal of Business Research, Elsevier, vol. 69(2), pages 653-663.
    12. Nedkovski, Vojkan & Guerci, Marco & De Battisti, Francesca & Siletti, Elena, 2017. "Organizational ethical climates and employee's trust in colleagues, the supervisor, and the organization," Journal of Business Research, Elsevier, vol. 71(C), pages 19-26.
    13. Gupta, Prashant & Seetharaman, A. & Raj, John Rudolph, 2013. "The usage and adoption of cloud computing by small and medium businesses," International Journal of Information Management, Elsevier, vol. 33(5), pages 861-874.
    14. Asif Khan & Chih-Cheng Chen & Kwanrat Suanpong & Athapol Ruangkanjanases & Santhaya Kittikowit & Shih-Chih Chen, 2021. "The Impact of CSR on Sustainable Innovation Ambidexterity: The Mediating Role of Sustainable Supply Chain Management and Second-Order Social Capital," Sustainability, MDPI, vol. 13(21), pages 1-25, November.
    15. Diego Norena-Chavez, 2022. "Influence of SARS-CoV-2 on the Mediating Effect of Entrepreneurial Passion in the Relationship between Entrepreneurial Self-Efficacy and Innovative Behavior," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(1), pages 125-139.
    16. von den Driesch, Till & Eva Susanne da Costa, Maika & Christina Flatten, Tessa & Brettel, Malte, 2015. "How CEO experience, personality, and network affect firms' dynamic capabilities," European Management Journal, Elsevier, vol. 33(4), pages 245-256.
    17. Khan, Nawab Ali & Azhar, Mohd & Rahman, Mohd Nayyer & Akhtar, Mohd Junaid, 2022. "Scale development and validation for usage of social networking sites during COVID-19," Technology in Society, Elsevier, vol. 70(C).
    18. Ronak Maroufi, 2016. "The Impact of Teaching Resiliency on Students' Happiness and Defense Style," International Journal of Learning and Development, Macrothink Institute, vol. 6(3), pages 55-66, September.
    19. Teller, Christoph & Kotzab, Herbert & Grant, David B., 2012. "The relevance of shopper logistics for consumers of store-based retail formats," Journal of Retailing and Consumer Services, Elsevier, vol. 19(1), pages 59-66.
    20. Hoon S. Choi & Darrell Carpenter & Myung S. Ko, 2022. "Risk Taking Behaviors Using Public Wi-Fi™," Information Systems Frontiers, Springer, vol. 24(3), pages 965-982, June.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mth:jetjnl:v:6:y:2019:i:1:p:41-54. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Macrothink Institute (email available below). General contact details of provider: http://jet.macrothink.org .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.