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The Effect of Strategy Management and Balanced Scorecard on Organizational Performance of UAE Civil Defense

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  • Saif Hassan Ali Alzaabi
  • Hassan Al-Dhaafri

Abstract

The main purpose of this study is to investigate the effects of Strategy Management (ST) and Balanced Scorecard (BSC) on Organizational Performance (OP). Based on a theoretical foundation and a wide review of the literature, the model of the research was proposed. 220 Questionnaires were distributed among random selected sample of Civil Defense departments in the Northern Emirates. 188 questionnaires were returned and used in the analysis using the PLS-SEM. The results of this study demonstrate that Strategy Management and Balanced Scorecard have positive and significant effect on Organizational Performance. This study reflects the importance of the right implementation to the strategy management and BSC to have successful performance. This study also supported the premises of the resource-based view theory by reaffirming the importance of the Strategy Management and BSC as drivers to enhance organizational performance.

Suggested Citation

  • Saif Hassan Ali Alzaabi & Hassan Al-Dhaafri, 2018. "The Effect of Strategy Management and Balanced Scorecard on Organizational Performance of UAE Civil Defense," Business Management and Strategy, Macrothink Institute, vol. 9(1), pages 84-104, December.
    • Handle: RePEc:mth:bmsmti:v:9:y:2018:i:1:p:84-104
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    References listed on IDEAS

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    1. Paul Osterman, 1994. "How Common is Workplace Transformation and Who Adopts it?," ILR Review, Cornell University, ILR School, vol. 47(2), pages 173-188, January.
    2. Lipe, Marlys Gascho & Salterio, Steven, 2002. "A note on the judgmental effects of the balanced scorecard's information organization," Accounting, Organizations and Society, Elsevier, vol. 27(6), pages 531-540, August.
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    Cited by:

    1. Amir Hamad Salim Binnashira Alketbi & Juan Antonio Jimber del Rio & Alberto Ibáñez Fernández, 2022. "Exploring the role of human resource development functions on crisis management: The case of Dubai-UAE during Covid-19 crisis," PLOS ONE, Public Library of Science, vol. 17(3), pages 1-20, March.

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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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