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The Role of Technology in Tourism and Health Services for Accessibility in Service Management

Author

Listed:
  • Fahriye Altinay

    (Near East University, Nicosia, Graduate School of Educational Sciences)

  • Gokmen Dagli

    (Near East University, University of Kyrenia, Faculty of Education)

  • Mehmet Altinay

    (Prof. Dr., University of Kyrenia, Kyrenia)

  • Zehra Altinay

    (Near East University, Nicosia, Graduate School of Educational Sciences, Faculty of Education, Societal Research and Development Center)

Abstract

As technology connects people and makes life easier, it is crucial to conduct smart societies by facilitating qualified services. The research study aims to evaluate accessibility in health and tourism services. Qualitative research design is employed that 100 research participants reflect their experiences. Thematic analysis was conducted to analyze qualitative data. It is revealed that accessibility needs to be improved in the society for disability. There is an intensified need to enhance tourism and health services through accessibility. In this respect, technology integration to the health and tourism services for the quality of life is strategic policy for the welfare of the citizens and accessible society.

Suggested Citation

  • Fahriye Altinay & Gokmen Dagli & Mehmet Altinay & Zehra Altinay, 2019. "The Role of Technology in Tourism and Health Services for Accessibility in Service Management," Postmodern Openings, Editura Lumen, Department of Economics, vol. 10(4), pages 01-07, December.
    • Handle: RePEc:lum:rev3rl:v:10:y:2019:i:4:p:01-07
    DOI: https://doi.org/10.18662/po/90
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    References listed on IDEAS

    as
    1. Xiang, Zheng & Gretzel, Ulrike, 2010. "Role of social media in online travel information search," Tourism Management, Elsevier, vol. 31(2), pages 179-188.
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    Cited by:

    1. Radka Marčeková & Ľubica Šebová & Kristína Pompurová & Ivana Šimočková, 2021. "Accessible tourism - current state in Slovakia," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 9(1), pages 66-86, September.

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    More about this item

    Keywords

    economy; health; disability; service; strategy; technology; tourism;
    All these keywords.

    JEL classification:

    • A23 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - Graduate

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    Access and download statistics

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