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Exploring the Ambivalent Effects of Control Modes on Project Performance Dimensions in Software Development Outsourcing

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  • Donghwan Cho

    (Associate professor, Department of Business Administration, Gyeongnam National University of Science and Technology (GnTech), South Korea.)

Abstract

Although software development outsourcing (SDO) market continuously grows and various types of SDO are available, the control performance of SDOs is still complicated. Not only positive effects but also no effects and even negativeeffects of control have been reported. This study focuses on these mixed results and classifies control by modes and SDO project performance by sub-dimensions. The paper presents a theory and research model on the duality between each control mode and SDOperformance sub-dimensions. The study results suggest that it is not the amount of control exercised, but rather the amount of individual control mode appropriate to the specific SDO goals to enhance SDO performance. It also provides realistic suggestionsand guidelines to companies and organizations that need to improve SDO performance in practice.

Suggested Citation

  • Donghwan Cho, 2019. "Exploring the Ambivalent Effects of Control Modes on Project Performance Dimensions in Software Development Outsourcing," International Journal of Business and Social Research, LAR Center Press, vol. 9(1), pages 1-7, January.
    • Handle: RePEc:lrc:larijb:v:9:y:2019:i:1:p:1-7
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    File URL: https://thejournalofbusiness.org/index.php/site/article/view/1148/691
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    References listed on IDEAS

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    More about this item

    Keywords

    Control Modes; Duality; Outsourcing; Project Performance; Software.;
    All these keywords.

    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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