Balanced Scorecard vs. Dashboard: Implications and Managerial Priorities
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References listed on IDEAS
- Ittner, CD & Larcker, DF, 1998. "Are nonfinancial measures leading indicators of financial performance? An analysis of customer satisfaction," Journal of Accounting Research, Wiley Blackwell, vol. 36, pages 1-35.
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More about this item
Keywords
Balanced Scorecard; management accounting; responsability;All these keywords.
JEL classification:
- M41 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Accounting
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