A three-phase QFD-based framework for identifying key passenger needs to improve satisfaction with the seat of high-speed rail in China
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DOI: 10.1007/s11116-020-10142-8
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- Yang, Yong & Li, Qiaoxing & Li, Chengjiang & Qin, Quande, 2024. "User requirements analysis of new energy vehicles based on improved Kano model," Energy, Elsevier, vol. 309(C).
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Keywords
Quality function deployment; High-speed rail; Passenger satisfaction; SECI model; Fuzzy best–worst method; Importance-performance analysis;All these keywords.
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