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Public Corporate e-Learning: Antecedents and Results

Author

Listed:
  • Fábio Vargas Souza

    (FUCAPE Business School)

  • Fabio Y. S. Motoki

    (University of East Anglia)

  • Emerson Wagner Mainardes

    (FUCAPE Business School)

  • Vitor Azzari

    (FGV EAESP)

Abstract

This study investigates the relationship between technology, content, responsiveness, usability, and outcomes of public corporate asynchronous e-learning. PLS-SEM was used to analyze the data of 1097 valid questionnaires collected electronically. Results indicate that positive student perceptions on (1) technology can positively influence their perceptions about the constructs and on (2) content, responsiveness and usability can positively and directly impact the perception of results. These impacts may increase the willingness to reuse the system, thus helping to reduce evasion. The new model deepens the understanding of the factors linked to inefficiency and helps in pointing directions for improving e-learning courses and environments.

Suggested Citation

  • Fábio Vargas Souza & Fabio Y. S. Motoki & Emerson Wagner Mainardes & Vitor Azzari, 2022. "Public Corporate e-Learning: Antecedents and Results," Public Organization Review, Springer, vol. 22(4), pages 1139-1156, December.
    • Handle: RePEc:kap:porgrv:v:22:y:2022:i:4:d:10.1007_s11115-021-00588-4
    DOI: 10.1007/s11115-021-00588-4
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    References listed on IDEAS

    as
    1. Dag Ingvar Jacobsen, 2018. "Adopting and Refining e-services — the Role of Organization Size," Public Organization Review, Springer, vol. 18(1), pages 111-123, March.
    2. Mateus Martins & Josivania Silva Farias & Pedro Henrique Melo Albuquerque & Danilo Santana Pereira, 2018. "Adoption of Technology for Reading Purposes: A Study of E-Books Acceptance," Brazilian Business Review, Fucape Business School, vol. 15(6), pages 568-588, November.
    3. Juliana Pascualote Lemos de Almeida & Josivania Silva Farias & Hervaldo Sampaio Carvalho, 2017. "Drivers of the Technology Adoption In Healthcare," Brazilian Business Review, Fucape Business School, vol. 14(3), pages 336-351, May.
    4. Rocco Agrifoglio & Concetta Metallo & Primiano Nauta, 2021. "Understanding Knowledge Management in Public Organizations through the Organizational Knowing Perspective: a Systematic Literature Review and Bibliometric Analysis," Public Organization Review, Springer, vol. 21(1), pages 137-156, March.
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