IDEAS home Printed from https://ideas.repec.org/a/kap/jtecht/v49y2024i5d10.1007_s10961-023-10058-2.html
   My bibliography  Save this article

ICT-related dynamic capabilities and SMEs’ performance: An analysis during the economic stagnation in Belarus

Author

Listed:
  • Radzivon Marozau

    (BEROC Research Center)

  • Hanna Aginskaja

    (Academ.by Business School)

  • Maribel Guerrero

    (Arizona State University
    Universidad del Desarrollo)

Abstract

Information and communication technologies (ICTs) are effective in helping firms adapt to unstable external conditions. Specifically, the development of smartphones, mobile apps, social media, and payment systems have enabled both well-developed corporations and small to medium-sized enterprises to improve their performance and competitiveness. The focus of researchers and managers has shifted from the availability and functionality of ICTs to how effectively they can be used. However, there is a lack of agreement on the definition of ICT-related capabilities. Therefore, this study investigates the relationship between SMEs’ ICT-related dynamic capabilities and their performance during economic stagnation. The study introduces unique constructs for ICT-related capabilities based on dynamic capability theory. The main results of the structural equation modeling procedure demonstrate that the capability to align business development with ICT implementation and CRM capabilities have a direct positive effect on SMEs’ performance. Additionally, the estimated results indicate that the speed of industry change affects all ICT-related dynamic capabilities.

Suggested Citation

  • Radzivon Marozau & Hanna Aginskaja & Maribel Guerrero, 2024. "ICT-related dynamic capabilities and SMEs’ performance: An analysis during the economic stagnation in Belarus," The Journal of Technology Transfer, Springer, vol. 49(5), pages 1696-1718, October.
    • Handle: RePEc:kap:jtecht:v:49:y:2024:i:5:d:10.1007_s10961-023-10058-2
    DOI: 10.1007/s10961-023-10058-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10961-023-10058-2
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s10961-023-10058-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. H Hussin & M King & P Cragg, 2002. "IT alignment in small firms," European Journal of Information Systems, Taylor & Francis Journals, vol. 11(2), pages 108-127, September.
    2. Stepan Zemtsov & Yulia Tsareva & Vera A. Barinova & Maksim Belitski & Alexander N. Krasnoselskikh, 2022. "Small business in Russia: institutions, market potential, taxes and digitalization," Post-Communist Economies, Taylor & Francis Journals, vol. 34(8), pages 1029-1053, November.
    3. Michael Polder & Hugo Bondt & George Leeuwen, 2018. "Business dynamics, industry productivity growth, and the distribution of firm-level performance: evidence for the role of ICT using Dutch firm-level data," The Journal of Technology Transfer, Springer, vol. 43(6), pages 1522-1541, December.
    4. Rajiv Sabherwal & Yolande E. Chan, 2001. "Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders," Information Systems Research, INFORMS, vol. 12(1), pages 11-33, March.
    5. Vasco Eiriz & Natália Barbosa & Vítor Ferreira, 2019. "Impacts of Technology Adoption by Small Independent Food Retailers," Journal of Small Business Management, Taylor & Francis Journals, vol. 57(4), pages 1485-1505, October.
    6. David B. Audretsch & Donald F. Kuratko & Albert N. Link, 2016. "Dynamic entrepreneurship and technology-based innovation," Journal of Evolutionary Economics, Springer, vol. 26(3), pages 603-620, July.
    7. Yolande E. Chan & Sid L. Huff & Donald W. Barclay & Duncan G. Copeland, 1997. "Business Strategic Orientation, Information Systems Strategic Orientation, and Strategic Alignment," Information Systems Research, INFORMS, vol. 8(2), pages 125-150, June.
    8. Guerrero, Maribel, 2021. "Ambidexterity and Entrepreneurship Studies: A Literature Review and Research Agenda," Foundations and Trends(R) in Entrepreneurship, now publishers, vol. 17(5-6), pages 436-650, June.
    9. Aboelmaged, Mohamed Gamal, 2014. "Predicting e-readiness at firm-level: An analysis of technological, organizational and environmental (TOE) effects on e-maintenance readiness in manufacturing firms," International Journal of Information Management, Elsevier, vol. 34(5), pages 639-651.
    10. Jakob Schlichter & Kim Klyver & Anders Haug, 2021. "The moderating effect of ERP system complexity on the growth–profitability relationship in young SMEs," Journal of Small Business Management, Taylor & Francis Journals, vol. 59(4), pages 601-626, July.
    11. Narcyz Roztocki & Heinz Roland Weistroffer, 2015. "Information and Communication Technology in Transition Economies: An Assessment of Research Trends," Information Technology for Development, Taylor & Francis Journals, vol. 21(3), pages 330-364, July.
    12. Fernández-Olmos, Marta & Ramírez-Alesón, Marisa, 2017. "How internal and external factors influence the dynamics of SME technology collaboration networks over time," Technovation, Elsevier, vol. 64, pages 16-27.
    13. Rajeev K. Goel, 2023. "Seek foreign funds or technology? Relative impacts of different spillover modes on innovation," The Journal of Technology Transfer, Springer, vol. 48(4), pages 1466-1488, August.
    14. Rita Cannas, 2023. "Exploring digital transformation and dynamic capabilities in agrifood SMEs," Journal of Small Business Management, Taylor & Francis Journals, vol. 61(4), pages 1611-1637, July.
    15. David J. Teece, 2007. "Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance," Strategic Management Journal, Wiley Blackwell, vol. 28(13), pages 1319-1350, December.
    16. Wang, Guangping & Dou, Wenyu & Zhu, Weichun & Zhou, Nan, 2015. "The effects of firm capabilities on external collaboration and performance: The moderating role of market turbulence," Journal of Business Research, Elsevier, vol. 68(9), pages 1928-1936.
    17. Drago Dubrovski, 2007. "Management Mistakes as Causes of Corporate Crises: Countries in Transition," Managing Global Transitions, University of Primorska, Faculty of Management Koper, vol. 5(4), pages 333-354.
    18. Jose Ramon Saura & Daniel Palacios-Marqués & Domingo Ribeiro-Soriano, 2023. "Leveraging SMEs technologies adoption in the Covid-19 pandemic: a case study on Twitter-based user-generated content," The Journal of Technology Transfer, Springer, vol. 48(5), pages 1696-1722, October.
    19. Daniele Battaglia & Paolo Neirotti, 2022. "Dealing with the tensions between innovation and internationalization in SMEs: A dynamic capability view," Journal of Small Business Management, Taylor & Francis Journals, vol. 60(2), pages 379-419, March.
    20. Link, Albert & Sarala, Riikka, 2019. "Advancing Conceptualization of University Entrepreneurship Ecosystems: The Role of Knowledge-based Entrepreneurial Firms," UNCG Economics Working Papers 19-1, University of North Carolina at Greensboro, Department of Economics.
    21. Gandomi, Amir & Haider, Murtaza, 2015. "Beyond the hype: Big data concepts, methods, and analytics," International Journal of Information Management, Elsevier, vol. 35(2), pages 137-144.
    22. Fabian Eggers & Isabella Hatak & Sascha Kraus & Thomas Niemand, 2017. "Technologies That Support Marketing and Market Development in SMEs—Evidence from Social Networks," Journal of Small Business Management, Taylor & Francis Journals, vol. 55(2), pages 270-302, April.
    23. David Urbano & Maribel Guerrero & João J. Ferreira & Cristina I. Fernandes, 2019. "New technology entrepreneurship initiatives: Which strategic orientations and environmental conditions matter in the new socio-economic landscape?," The Journal of Technology Transfer, Springer, vol. 44(5), pages 1577-1602, October.
    24. Lin, Yini & Wu, Lei-Yu, 2014. "Exploring the role of dynamic capabilities in firm performance under the resource-based view framework," Journal of Business Research, Elsevier, vol. 67(3), pages 407-413.
    25. Michael Lubatkin & Zeki Simsek & Yan Ling & John F. Veiga, 2006. "Ambidexterity and Performance in Small-to Medium-Sized Firms : The Pivotal Role of Top Management Team Behavioral Integration," Post-Print hal-02311781, HAL.
    26. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
    27. Heru Sulistyo & Sri Ayuni, 2023. "Enhancing dynamic capability towards SMEs performance: the role of ICT and knowledge resources," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 20(4), pages 378-393.
    28. Hai Guo & Zhuen Yang & Ran Huang & Anqi Guo, 2020. "The digitalization and public crisis responses of small and medium enterprises: Implications from a COVID-19 survey," Frontiers of Business Research in China, Springer, vol. 14(1), pages 1-25, December.
    29. Thuyuyen H. Nguyen & Michael Newby & Michael J. Macaulay, 2015. "Information Technology Adoption in Small Business: Confirmation of a Proposed Framework," Journal of Small Business Management, Taylor & Francis Journals, vol. 53(1), pages 207-227, January.
    30. Inan Ince & Rüdiger Hahn, 2020. "How dynamic capabilities facilitate the survivability of social enterprises: A qualitative analysis of sensing and seizing capacities," Journal of Small Business Management, Taylor & Francis Journals, vol. 58(6), pages 1256-1290, November.
    31. Rui Bi & Robert Davison & Kosmas Smyrnios, 2019. "The Role of Top Management Participation and IT Capability in Developing SMEs’ Competitive Process Capabilities," Journal of Small Business Management, Taylor & Francis Journals, vol. 57(3), pages 1008-1026, July.
    32. Riccardo Lucchetti & Alessandro Sterlacchini, 2004. "The Adoption of ICT among SMEs: Evidence from an Italian Survey," Small Business Economics, Springer, vol. 23(2), pages 151-168, September.
    33. Anwar Aridi & Christopher S. Hayter & Slavo Radosevic, 2021. "Windows of opportunities for catching up: an analysis of ICT sector development in Ukraine," The Journal of Technology Transfer, Springer, vol. 46(3), pages 701-719, June.
    34. Huigang Liang & Nianxin Wang & Yajiong Xue & Shilun Ge, 2017. "Unraveling the Alignment Paradox: How Does Business—IT Alignment Shape Organizational Agility?," Information Systems Research, INFORMS, vol. 28(4), pages 863-879, December.
    35. Wu, Lei-Yu, 2007. "Entrepreneurial resources, dynamic capabilities and start-up performance of Taiwan's high-tech firms," Journal of Business Research, Elsevier, vol. 60(5), pages 549-555, May.
    36. Shaker A. Zahra & Harry J. Sapienza & Per Davidsson, 2006. "Entrepreneurship and Dynamic Capabilities: A Review, Model and Research Agenda," Journal of Management Studies, Wiley Blackwell, vol. 43(4), pages 917-955, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lin, Yini & Wu, Lei-Yu, 2014. "Exploring the role of dynamic capabilities in firm performance under the resource-based view framework," Journal of Business Research, Elsevier, vol. 67(3), pages 407-413.
    2. Pinho, José Carlos & Prange, Christiane, 2016. "The effect of social networks and dynamic internationalization capabilities on international performance," Journal of World Business, Elsevier, vol. 51(3), pages 391-403.
    3. Li, Shenxue & Easterby-Smith, Mark & Hong, Jacky F.L., 2019. "Towards an understanding of the nature of dynamic capabilities in high-velocity markets of China," Journal of Business Research, Elsevier, vol. 97(C), pages 212-226.
    4. Crespo, Nuno Fernandes & Crespo, Cátia Fernandes & Silva, Graça Miranda, 2024. "Every cloud has a silver lining: The role of business digitalization and early internationalization strategies to overcome cloudy times," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    5. Yuan, Chun & Xue, Doudou & He, Xin, 2021. "A balancing strategy for ambidextrous learning, dynamic capabilities, and business model design, the opposite moderating effects of environmental dynamism," Technovation, Elsevier, vol. 103(C).
    6. Jaffar Abbas & Saqlain Raza & Mohammad Nurunnabi & Mohd Sobri Minai & Shaher Bano, 2019. "The Impact of Entrepreneurial Business Networks on Firms’ Performance Through a Mediating Role of Dynamic Capabilities," Sustainability, MDPI, vol. 11(11), pages 1-28, May.
    7. Terence J. V. Saldanha & Dongwon Lee & Sunil Mithas, 2020. "Aligning Information Technology and Business: The Differential Effects of Alignment During Investment Planning, Delivery, and Change," Information Systems Research, INFORMS, vol. 31(4), pages 1260-1281, December.
    8. Guerrero, Maribel & Heaton, Sohvi & Urbano, David, 2021. "Building universities’ intrapreneurial capabilities in the digital era: The role and impacts of Massive Open Online Courses (MOOCs)," Technovation, Elsevier, vol. 99(C).
    9. Shaker A. Zahra & Olga Petricevic & Yadong Luo, 2022. "Toward an action-based view of dynamic capabilities for international business," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(4), pages 583-600, June.
    10. Richard Arend, 2013. "Ethics-focused dynamic capabilities: a small business perspective," Small Business Economics, Springer, vol. 41(1), pages 1-24, June.
    11. Hermano, Víctor & Martín-Cruz, Natalia, 2016. "The role of top management involvement in firms performing projects: A dynamic capabilities approach," Journal of Business Research, Elsevier, vol. 69(9), pages 3447-3458.
    12. Tânia Gonçalves & Mário Sérgio Teixeira & José G. Dias & Sofia Gouveia & Ricardo Jorge Correia, 2021. "Commitment to exporting as an antecedent of organizational skills and firm performance," Journal of Business Economics, Springer, vol. 91(7), pages 1063-1084, September.
    13. Michael Yao-Ping Peng & Ku-Ho Lin & Dennis Liute Peng & Peihua Chen, 2019. "Linking Organizational Ambidexterity and Performance: The Drivers of Sustainability in High-Tech Firms," Sustainability, MDPI, vol. 11(14), pages 1-17, July.
    14. Siddharth Gaurav Majhi & Ambuj Anand & Arindam Mukherjee & Nripendra P. Rana, 2022. "The Optimal Configuration of IT-Enabled Dynamic Capabilities in a firm’s Capabilities Portfolio: a Strategic Alignment Perspective," Information Systems Frontiers, Springer, vol. 24(5), pages 1435-1450, October.
    15. Lu Qiu & Xiaowen Jie & Yanan Wang & Minjuan Zhao, 2020. "Green product innovation, green dynamic capability, and competitive advantage: Evidence from Chinese manufacturing enterprises," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(1), pages 146-165, January.
    16. Hwan Jin Kim, 2018. "Reconciling Entrepreneurial Orientation and Dynamic Capabilities: A Strategic Entrepreneurship Perspective," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 27(2), pages 180-208, September.
    17. Buccieri, Dominic & Javalgi, Raj G. & Cavusgil, Erin, 2023. "Role of opportunity creation between reconfiguration and innovation: Insights from emerging market international new ventures," International Business Review, Elsevier, vol. 32(4).
    18. Richard Arend, 2014. "Entrepreneurship and dynamic capabilities: how firm age and size affect the ‘capability enhancement–SME performance’ relationship," Small Business Economics, Springer, vol. 42(1), pages 33-57, January.
    19. Mikalef, Patrick & Pateli, Adamantia, 2017. "Information technology-enabled dynamic capabilities and their indirect effect on competitive performance: Findings from PLS-SEM and fsQCA," Journal of Business Research, Elsevier, vol. 70(C), pages 1-16.
    20. Marlenne G. Velazquez-Cazares & Anna M. Gil-Lafuente & Ernesto Leon-Castro & Fabio Blanco-Mesa, 2021. "Innovation capabilities measurement using fuzzy methodologies: a Colombian SMEs case," Computational and Mathematical Organization Theory, Springer, vol. 27(4), pages 384-413, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:jtecht:v:49:y:2024:i:5:d:10.1007_s10961-023-10058-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.