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Creating Shared Value Through an Inclusive Development Lens: A Case Study of a CSV Strategy in Ghana’s Cocoa Sector

Author

Listed:
  • David Ollivier de Leth

    (University of Amsterdam)

  • Mirjam A. F. Ros-Tonen

    (University of Amsterdam)

Abstract

Despite the widespread popularity of the Creating Shared Value (CSV) discourse, its ‘business case’ and ‘win–win’ rhetoric remain problematic. This paper adds an inclusive development perspective to the debate, arguing that analysing CSV strategies through an inclusivity lens contributes to a better operationalisation of societal value; makes tensions and contradictions between economic and societal value explicit and uncovers processes of inclusion, exclusion and adverse inclusion. We illustrate this by analysing Nestlé’s CSV strategy in its cocoa supply chains in Ghana based on content analysis of company documents, interviews with value chain actors and stakeholders, and focus groups with farmers. We ask how Nestlé frames and implements its CSV discourse in practice and how this relates to the social, relational and environmental dimensions of inclusive development. Findings show how the company addresses inclusive development dimensions in its corporate discourse, practices and business operations, and what trade-offs it faces. We then unmask the inherent tension between business objectives and societal interests and explain why the scope, issues addressed and societal impacts of CSV remain constrained. We conclude that CSV can help reduce a company’s impact on some persistent societal issues, but that its contribution to transformational change remains limited because the need to uphold competitive advantages and short-term financial performance narrows its ability to address all inclusivity dimensions. Legislation mandating responsible business conduct and due diligence can reduce this inherent tension by levelling the playing field between companies addressing inclusivity issues vis-à-vis those who do not.

Suggested Citation

  • David Ollivier de Leth & Mirjam A. F. Ros-Tonen, 2022. "Creating Shared Value Through an Inclusive Development Lens: A Case Study of a CSV Strategy in Ghana’s Cocoa Sector," Journal of Business Ethics, Springer, vol. 178(2), pages 339-354, June.
    • Handle: RePEc:kap:jbuset:v:178:y:2022:i:2:d:10.1007_s10551-021-04808-1
    DOI: 10.1007/s10551-021-04808-1
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    References listed on IDEAS

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    Cited by:

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    2. Shekhar & Debadyuti Das, 2023. "Enablers of ‘Creating Shared Value’: A Total Interpretive Structural Modeling–Polarity Approach," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(2), pages 291-318, June.
    3. Sharmin Taskin & Amna Javed & Youji Kohda, 2023. "Creating Shared Value in Banking by Offering Entrepreneurship Education to Female Entrepreneurs," Sustainability, MDPI, vol. 15(19), pages 1-15, October.
    4. Claudia Bitencourt & Gabriela Zanandrea & Cristiane Froehlich & Manuela Rösing Agostini & Roselei Haag, 2024. "Rethinking the company's role: Creating shared value from corporate social innovation," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(4), pages 2865-2877, July.

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