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Doing Bad to Feel Better? An Investigation of Within- and Between-Person Perceptions of Counterproductive Work Behavior as a Coping Tactic

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Listed:
  • Mindy K. Shoss

    (Saint Louis University)

  • Dustin K. Jundt

    (Saint Louis University)

  • Allison Kobler

    (Saint Louis University)

  • Clair Reynolds

    (Saint Louis University)

Abstract

Employee counterproductive work behavior (CWB, e.g., theft, production deviance, interpersonal abuse) is costly to organizations and those who work within them. Evidence suggests that employees are motivated to engage in CWB because they believe that these behaviors will make them feel better in response to negative workplace events. However, research has yet to consider the situational and individual factors that shape the extent to which employees view CWB in such a manner. In order to provide insight into the decision-making process surrounding the use of CWB as a coping strategy, this study leverages coping theory to examine the factors (both situational/within-person and individual/between-person) that contribute to employees’ beliefs that CWBs will be instrumental for emotion regulation aims in response to workplace stressors. In a repeated measures scenario-based study of 297 employees, we found that individuals’ perceived coping instrumentalities for CWBs are a function of the controllability and source of the stressor as well as a more stable learned response to stressful situations at work.

Suggested Citation

  • Mindy K. Shoss & Dustin K. Jundt & Allison Kobler & Clair Reynolds, 2016. "Doing Bad to Feel Better? An Investigation of Within- and Between-Person Perceptions of Counterproductive Work Behavior as a Coping Tactic," Journal of Business Ethics, Springer, vol. 137(3), pages 571-587, September.
    • Handle: RePEc:kap:jbuset:v:137:y:2016:i:3:d:10.1007_s10551-015-2573-9
    DOI: 10.1007/s10551-015-2573-9
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    References listed on IDEAS

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    Cited by:

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    3. O'Brien, Kimberly E. & Minjock, Robert M. & Colarelli, Stephen M. & Yang, Chulguen, 2018. "Kinship ties and employee theft perceptions in family-owned businesses," European Management Journal, Elsevier, vol. 36(3), pages 421-430.
    4. Muhammad Azeem Qureshi & Muhammad Sufyan Ramish & Junaid Ansari & Muhammad Adnan Bashir, 2022. "Leader’s Toxicity at Workplace: How Leader’s Decadence Affect Employees? A Pakistani Perspective," SAGE Open, , vol. 12(2), pages 21582440221, May.
    5. Jonathan B. Evans & Jerel E. Slaughter & Mahira L. Ganster, 2023. "Sins of Commission and Omission: The Implications of an Active–Passive Categorization of Counterproductive Work Behavior," Journal of Business Ethics, Springer, vol. 187(1), pages 97-117, September.
    6. Donate, Mario J. & González-Mohíno, Miguel & Paolo Appio, Francesco & Bernhard, Fabian, 2022. "Dealing with knowledge hiding to improve innovation capabilities in the hotel industry: The unconventional role of knowledge-oriented leadership," Journal of Business Research, Elsevier, vol. 144(C), pages 572-586.

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