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Enterprise Web Accessibility Levels Amongst the Forbes 250: Where Art Thou O Virtuous Leader?

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  • Ramiro Gonçalves
  • José Martins
  • Jorge Pereira
  • Manuel Oliveira
  • João Ferreira

Abstract

The research team measured the enterprise web accessibility levels of the Forbes 250 largest enterprises using the fully automatic accessibility evaluation tool Sortsite, and presented the compliance of the evaluated websites to WCAG 1.0, WCAG 2.0 and Section 508 accessibility levels. Given the recent attention to organizational leaders having ethical duties towards their dedicated employees, we propose that ‘societal citizenship behaviour’ concerns ethical duties of organizational leaders towards society in general and in particular to those who have less means to assert their needs. In effect, we found enterprise website accessibility levels to be in need of significant improvement. An interpretation of a positive path forward to better enterprise website accessibility levels is put forth based on a focus-group interaction and using BNML—a novel Business Narrative Modelling Language. Copyright Springer Science+Business Media B.V. 2013

Suggested Citation

  • Ramiro Gonçalves & José Martins & Jorge Pereira & Manuel Oliveira & João Ferreira, 2013. "Enterprise Web Accessibility Levels Amongst the Forbes 250: Where Art Thou O Virtuous Leader?," Journal of Business Ethics, Springer, vol. 113(2), pages 363-375, March.
    • Handle: RePEc:kap:jbuset:v:113:y:2013:i:2:p:363-375
    DOI: 10.1007/s10551-012-1309-3
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    References listed on IDEAS

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    1. Cam Caldwell, 2011. "Duties Owed to Organizational Citizens – Ethical Insights for Today’s Leader," Journal of Business Ethics, Springer, vol. 102(3), pages 343-356, September.
    2. S. Beets, 2011. "Critical Events in the Ethics of U.S. Corporation History," Journal of Business Ethics, Springer, vol. 102(2), pages 193-219, August.
    3. Sefa Hayibor & Bradley Agle & Greg Sears & Jeffrey Sonnenfeld & Andrew Ward, 2011. "Value Congruence and Charismatic Leadership in CEO–Top Manager Relationships: An Empirical Investigation," Journal of Business Ethics, Springer, vol. 102(2), pages 237-254, August.
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    1. Alex H. Cohen & Jorge E. Fresneda & Rolph E. Anderson, 2020. "What retailers need to understand about website inaccessibility and disabled consumers: Challenges and opportunities," Journal of Consumer Affairs, Wiley Blackwell, vol. 54(3), pages 854-889, September.

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