The Impact of Service Supplier’s Unethical Behavior to Buyer’s Satisfaction: An Empirical Study
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DOI: 10.1007/s10551-011-1121-5
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References listed on IDEAS
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Cited by:
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- Silvija Vig & Ksenija Dumicic, 2016. "Impact of commitment to business ethics to nonfinancial business performance," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 14(2), pages 165-181.
- Zhang, Yanming & Huo, Baofeng & Haney, Mark H. & Kang, Mingu, 2022. "The effect of buyer digital capability advantage on supplier unethical behavior: A moderated mediation model of relationship transparency and relational capital," International Journal of Production Economics, Elsevier, vol. 253(C).
- Seongtae Kim & Claudia Colicchia & David Menachof, 2018. "Ethical Sourcing: An Analysis of the Literature and Implications for Future Research," Journal of Business Ethics, Springer, vol. 152(4), pages 1033-1052, November.
- Gisele de Campos Ribeiro & Carole Donada & Caroline Mothe & Gwenaëlle Nogatchewsky, 2019. "The Respective Effects of Virtues and Inter-Organizational Management Control Systems on Relationship Quality and Performance: Virtues Win," Post-Print hal-01700970, HAL.
- Carole Donada & Caroline Mothe & Gwenaëlle Nogatchewsky & Gisele Campos Ribeiro, 2019. "The Respective Effects of Virtues and Inter-organizational Management Control Systems on Relationship Quality and Performance: Virtues Win," Journal of Business Ethics, Springer, vol. 154(1), pages 211-228, January.
- Mindaugas Sinkevičius & Justina Gineikienė & Maik Huettinger & Benas Adomavičius, 2014. "Double Standards in the Judgment of Consumer versus Business Unethical Behavior," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 26(1), pages 45-57.
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Keywords
Buyer–supplier relationship; Unethical behaviors; Communication; Buyer satisfaction;All these keywords.
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