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Implementation of M-government: Leveraging Mobile Technology to Streamline the E-governance Framework

Author

Listed:
  • Raed Kareem Kanaan

    (Amman Arab University, Amman, Jordan)

  • Ghassan Abumatar

    (Amman Arab University, Amman, Jordan)

  • Musa Al-Lozi

    (The University of Jordan, Amman, Jordan)

  • Alhareth Mohammed Abu Hussein

    (Amman Arab University, Amman, Jordan)

Abstract

Mobile-government (m-government) is the initial stage of the development of the futuristic trends of the e-government. There are several features of advanced technologies of mobile platforms, including smartphone applications, internet facilities; integrated personal computer platforms are promising developments for incorporation into various socio-economic systems. In the same purview, the growth of the technology of m-government has been tremendous. An evolution of the practice of m-government can lead to excellent communication patterns between the government and the voting population. The current study evaluates the various features of m-government, its implementation, the process of general incorporation into the system of governance. This study focuses on the generic challenges surrounding the application of m-governments across different locations in the world, its relevance to the citizens, as well as reviewing the potential requirements and possible challenges in its implementation. This current study reviews existing literature to understand the various benefits of the technology of m-government with the primary focus of this study is to determine the methods of enhancement of government information regardless of the time and location. A detailed review of existing literature pertinent to m-government and compiles the findings on the definition, usability, challenges, and implementation of m-government was conducted. Findings suggest a need for the development of a model for technical, political and social assessment of user intent for adoption for mobile services in particular. It effectively establishes a relationship between various drivers of m-government and user acceptance.

Suggested Citation

  • Raed Kareem Kanaan & Ghassan Abumatar & Musa Al-Lozi & Alhareth Mohammed Abu Hussein, 2019. "Implementation of M-government: Leveraging Mobile Technology to Streamline the E-governance Framework," Journal of Social Sciences (COES&RJ-JSS), , vol. 8(3), pages 495-508, July.
    • Handle: RePEc:jso:coejss:v:8:y:2019:i:3:p:495-508
    DOI: 10.25255/jss.2019.8.3.495.508
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    References listed on IDEAS

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    1. Vishanth Weerakkody & Zahir Irani & Habin Lee & Ibrahim Osman & Nitham Hindi, 2015. "E-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks," Information Systems Frontiers, Springer, vol. 17(4), pages 889-915, August.
    2. Anan Alssbaiheen & Steve Love, 2015. "m-Government Adoption in Saudi Arabia: Challenges and Opportunities," International Journal of Technology and Human Interaction (IJTHI), IGI Global, vol. 11(3), pages 51-68, July.
    3. Rand Al-Dmour & Farah Hammdan & Hani Al-Dmour & Ala'aldin Alrowwad & Sufian Khwaldeh, 2017. "The Effect of Lifestyle on Online Purchasing Decision for Electronic Services: The Jordanian Flying E-Tickets Case," Asian Social Science, Canadian Center of Science and Education, vol. 13(11), pages 157-157, November.
    4. Ali Tarhini & Ra¡¯ed Masa¡¯deh & Ali Al-Badi & Majdolen Almajali & Sufian Hussien Alrabayaah, 2017. "Factors Influencing Employees¡¯ Intention to Use Cloud Computing," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(2), pages 47-62, May.
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    Cited by:

    1. Anan Alssbaiheen & Steve Love, 2021. "Testing M-Payment for Utilities in Saudi Arabia Barriers and Opportunities for E-Government," International Journal of Operations Research and Information Systems (IJORIS), IGI Global, vol. 12(2), pages 55-82, April.

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