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How Firms Can Build Trust When Products Have Hidden Characteristics

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  • Craig J. Richardson

    (Winston-Salem State University)

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Suggested Citation

  • Craig J. Richardson, 2012. "How Firms Can Build Trust When Products Have Hidden Characteristics," Journal of Private Enterprise, The Association of Private Enterprise Education, vol. 28(Fall 2012), pages 1-22.
  • Handle: RePEc:jpe:journl:982
    as

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    File URL: http://journal.apee.org/index.php/ajax/GDMgetFile/Fall2012_1.pdf
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    References listed on IDEAS

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    1. Stephen Knack & Philip Keefer, 1997. "Does Social Capital Have an Economic Payoff? A Cross-Country Investigation," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 112(4), pages 1251-1288.
    2. Edward Stringham, 2002. "The Emergence of the London Stock Exchange as a Self-Policing Club," Journal of Private Enterprise, The Association of Private Enterprise Education, vol. 17(Spring 20), pages 1-19.
    3. George A. Akerlof, 1970. "The Market for "Lemons": Quality Uncertainty and the Market Mechanism," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 84(3), pages 488-500.
    4. Niclas Berggren & Henrik Jordahl, 2006. "Free to Trust: Economic Freedom and Social Capital," Kyklos, Wiley Blackwell, vol. 59(2), pages 141-169, May.
    5. Stringham, Edward, 2003. "The extralegal development of securities trading in seventeenth-century Amsterdam," The Quarterly Review of Economics and Finance, Elsevier, vol. 43(2), pages 321-344.
    6. Gordon Tullock, 1985. "Adam Smith and the Prisoners' Dilemma," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 100(Supplemen), pages 1073-1081.
    7. Klein, Benjamin & Leffler, Keith B, 1981. "The Role of Market Forces in Assuring Contractual Performance," Journal of Political Economy, University of Chicago Press, vol. 89(4), pages 615-641, August.
    8. Tyler Cowen & Eric Crampton (ed.), 2002. "Market Failure or Success," Books, Edward Elgar Publishing, number 2759.
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    Cited by:

    1. Zachary J. Gochenour & John A. Robinson, 2019. "The Role of Hierarchy in the Production of Salvation Goods," Journal of Private Enterprise, The Association of Private Enterprise Education, vol. 34(Spring 20), pages 103-116.

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