IDEAS home Printed from https://ideas.repec.org/a/jfr/ijfr11/v12y2021i1p297-309.html
   My bibliography  Save this article

The Moderating Effect of Leaders¡¯ Experience on Leadership Styles and Crisis Management in the Jordanian Hotel Sector

Author

Listed:
  • Raed Hussam Alzoubi
  • Amar Hisham Jaaffar

Abstract

Crisis management is vital for hotels to survive in the present competitive business climate in Jordan. Previous research into leadership and crisis management produced inconclusive results. Therefore, the influence of a leader¡¯s experience on the relationship between leadership styles and crisis management needed to be further investigated and analyzed. A quantitative study involving a self-administered questionnaire was carried out using respondents in management roles at 3 to 5-star hotels operating in Jordan. The Smart-PLS 3.0 was used to analyze the survey data. Results show that transformational and transactional leadership has a positive and significant relationship with crisis management practice. Furthermore, a leader¡¯s experience plays an important role in improving the relationship between a transformational leadership style and crisis management. However, the results show that although, leadership style is important, a leader¡¯s experience can be of even greater value if they possess a transformational leadership style. From the perspective of contingency theory, when managing a crisis, the style of leadership is contingent on situational factors and a leader with experience may have an extra advantage in influencing his/her subordinates to practice crisis management.

Suggested Citation

  • Raed Hussam Alzoubi & Amar Hisham Jaaffar, 2021. "The Moderating Effect of Leaders¡¯ Experience on Leadership Styles and Crisis Management in the Jordanian Hotel Sector," International Journal of Financial Research, International Journal of Financial Research, Sciedu Press, vol. 12(1), pages 297-309, January.
    • Handle: RePEc:jfr:ijfr11:v:12:y:2021:i:1:p:297-309
    DOI: 10.5430/ijfr.v12n1p297
    as

    Download full text from publisher

    File URL: http://www.sciedu.ca/journal/index.php/ijfr/article/view/18343/12178
    Download Restriction: no
    File URL: http://www.sciedu.ca/journal/index.php/ijfr/article/view/18343
    Download Restriction: no
    File URL: https://libkey.io/10.5430/ijfr.v12n1p297?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Jehad S. Aldehayyat & Adel A. Al Khattab & John R. Anchor, 2011. "The use of strategic planning tools and techniques by hotels in Jordan," Management Research Review, Emerald Group Publishing Limited, vol. 34(4), pages 477-490, March.
    2. Hasan Yousef Aljuhmani & Okechukwu Lawrence Emeagwali, 2017. "The Roles of Strategic Planning in Organizational Crisis Management: The Case of Jordanian Banking Sector," International Review of Management and Marketing, Econjournals, vol. 7(3), pages 50-60.
    3. Raed Hussam Alzoubi & Amar Hisham Jaaffar, 2020. "The Mediating Effect of Crisis Management on Leadership Styles and Hotel Performance in Jordan," International Journal of Financial Research, International Journal of Financial Research, Sciedu Press, vol. 11(4), pages 384-397, July.
    4. Elitsa R Banalieva & Kimberly A Eddleston, 2011. "Home-region focus and performance of family firms: The role of family vs non-family leaders," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 42(8), pages 1060-1072, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Raed Hussam Alzoubi & Amar Hisham Jaaffar, 2020. "The Mediating Effect of Crisis Management on Leadership Styles and Hotel Performance in Jordan," International Journal of Financial Research, International Journal of Financial Research, Sciedu Press, vol. 11(4), pages 384-397, July.
    2. Hu, Helen Wei & Cui, Lin, 2014. "Outward foreign direct investment of publicly listed firms from China: A corporate governance perspective," International Business Review, Elsevier, vol. 23(4), pages 750-760.
    3. Mikel Alayo & Txomin Iturralde & Amaia Maseda & Gloria Aparicio, 2021. "Mapping family firm internationalization research: bibliometric and literature review," Review of Managerial Science, Springer, vol. 15(6), pages 1517-1560, August.
    4. Sanchez-Bueno, Maria J. & Usero, Belen, 2014. "How may the nature of family firms explain the decisions concerning international diversification?," Journal of Business Research, Elsevier, vol. 67(7), pages 1311-1320.
    5. Xu, Kai & Hitt, Michael A. & Dai, Li, 2020. "International diversification of family-dominant firms: Integrating socioemotional wealth and behavioral theory of the firm," Journal of World Business, Elsevier, vol. 55(3).
    6. Bauweraerts, Jonathan & Arzubiaga, Unai & Diaz-Moriana, Vanessa, 2022. "Unveiling the global focus-performance relationship in family firms: The role of the board of directors," International Business Review, Elsevier, vol. 31(4).
    7. Agnihotri, Arpita & Bhattacharya, Saurabh & Jafari-Sadeghi, Vahid, 2023. "Combatting global disruption through tertius iungens orientation of CEOs: A moderated-mediated mechanism," Journal of International Management, Elsevier, vol. 29(5).
    8. Maria Luisa Cotana & Maria Rita Filocamo & Rubina Michela Galeotti, 2024. "Exploring Social Media's Role in Planning and Control Strategies," International Journal of Business and Management, Canadian Center of Science and Education, vol. 19(1), pages 116-116, February.
    9. Albana Berisha Qehaja & Enver Kutllovci & Justina Shiroka Pula, 2017. "Strategic Management Tools and Techniques Usage: a Qualitative Review," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 65(2), pages 585-600.
    10. Jean–Luc Arregle & Lucia Naldi & Mattias Nordqvist & Michael A. Hitt, 2012. "Internationalization of Family–Controlled Firms: A Study of the Effects of External Involvement in Governance," Entrepreneurship Theory and Practice, , vol. 36(6), pages 1115-1143, November.
    11. Carney, Michael & Duran, Patricio & van Essen, Marc & Shapiro, Daniel, 2017. "Family firms, internationalization, and national competitiveness: Does family firm prevalence matter?," Journal of Family Business Strategy, Elsevier, vol. 8(3), pages 123-136.
    12. Ruba Kutieshat & Panteha Farmanesh, 2022. "The Impact of New Human Resource Management Practices on Innovation Performance during the COVID 19 Crisis: A New Perception on Enhancing the Educational Sector," Sustainability, MDPI, vol. 14(5), pages 1-21, March.
    13. Ruth V. Aguilera & Valentina Marano & Ilir Haxhi, 2019. "International corporate governance: A review and opportunities for future research," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 50(4), pages 457-498, June.
    14. Hafner, Cornelius & Pidun, Ulrich, 2022. "Getting family firm diversification right: A configurational perspective on product and international diversification strategies," Journal of Family Business Strategy, Elsevier, vol. 13(1).
    15. Alla Mostepaniuk & Elsie Nasr & Razan Ibrahim Awwad & Sameer Hamdan & Hasan Yousef Aljuhmani, 2022. "Managing a Relationship between Corporate Social Responsibility and Sustainability: A Systematic Review," Sustainability, MDPI, vol. 14(18), pages 1-23, September.
    16. Wu, Sihong & Chirico, Francesco & Fan, Di & Ding, Jiayan & Su, Yiyi, 2024. "Foreign market exit in family firms: Do historical military and cultural frictions matter?," Journal of World Business, Elsevier, vol. 59(1).
    17. Ilgaz Arikan & Oded Shenkar, 2022. "Neglected elements: What we should cover more of in international business research," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(7), pages 1484-1507, September.
    18. Obonyo Mark Ouche & David Odhiambo Oima & Moses Oginda, 2016. "Moderating Effect of Strategic Planning Intensity on Strategic Planning and Financial Performance of National Sport Federations in Kenya," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(4), pages 242-260, April.
    19. Jaskiewicz, Peter & Block, Joern & Wagner, Dominik & Carney, Michael & Hansen, Christopher, 2021. "How do cross-country differences in institutional trust and trust in family explain the mixed performance effects of family management? A meta-analysis," Journal of World Business, Elsevier, vol. 56(5).
    20. Ali Hassan Haraj* & Mohammed Hameed, 2019. "Impact of Strategic Planning on Human Resources Management Practices: An Empirical Study of Iraq," The Journal of Social Sciences Research, Academic Research Publishing Group, vol. 5(3), pages 626-633, 03-2019.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:jfr:ijfr11:v:12:y:2021:i:1:p:297-309. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Gina Perry (email available below). General contact details of provider: http://ijfr.sciedupress.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.