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Operations Research at Bell Laboratories through the 1970s: Part II

Author

Listed:
  • Cree S. Dawson

    (100 Bent Tree Drive, Lauren Park, North Carolina 28739)

  • Charles J. McCallum

    (First USA Bank, N.A., 201 North Walnut Street, Wilmington, Delaware 19317)

  • R. Bradford Murphy

    (Basking Ridge, New Jersey)

  • Eric Wolman

    (George Mason University, Fairfax, Virginia)

Abstract

This historical account of operations research at Bell Laboratories was drafted in the late 1970s when the authors were part of the Operations Research Center within Bell Laboratories at AT&T; it has not previously appeared in the open literature. We have added a few references to later publications that describe particular aspects of the period covered. Discussions of technological practices and organizational arrangements expressed in the present tense represent a viewpoint of about 1980, before “divestiture” split up the Bell System. A comprehensive table of contents for parts I, II, and III can be found in the Online Collection of the Operations Research Home Page, at www.informs.org/pubs .We describe the work done in the Bell System up to about 1980, mainly at Bell Labs, both in developing the techniques of operations research and in applying them to the telecommunications business. This account does not include military OR or direct support of other federal government activities. Part II covers capacity expansion and operations analysis.

Suggested Citation

  • Cree S. Dawson & Charles J. McCallum & R. Bradford Murphy & Eric Wolman, 2000. "Operations Research at Bell Laboratories through the 1970s: Part II," Operations Research, INFORMS, vol. 48(3), pages 351-361, June.
  • Handle: RePEc:inm:oropre:v:48:y:2000:i:3:p:351-361
    DOI: 10.1287/opre.48.3.351.12426
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    References listed on IDEAS

    as
    1. M. Segal, 1970. "A Multiserver System with Preemptive Priorities," Operations Research, INFORMS, vol. 18(2), pages 316-323, April.
    2. John H. Rath & Diane Sheng, 1979. "Technical Note—Approximations for Overflows from Queues with a Finite Waiting Room," Operations Research, INFORMS, vol. 27(6), pages 1208-1216, December.
    3. Cree S. Dawson & Charles J. McCallum & R. Bradford Murphy & Eric Wolman, 2000. "Operations Research at Bell Laboratories through the 1970s: Part III," Operations Research, INFORMS, vol. 48(4), pages 517-526, August.
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    9. Cree S. Dawson & Charles J. McCallum & R. Bradford Murphy & Eric Wolman, 2000. "Operations Research at Bell Laboratories Through the 1970s: Part I," Operations Research, INFORMS, vol. 48(2), pages 205-215, April.
    10. Stephen Chen & Charles J. McCallum, 1977. "The Application of Management Science to the Design of Telephone Directories," Interfaces, INFORMS, vol. 8(1-part-2), pages 58-69, November.
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