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Frontiers: Virus Shook the Streaming Star: Estimating the COVID-19 Impact on Music Consumption

Author

Listed:
  • Jaeung Sim

    (College of Business, Korea Advanced Institute of Science and Technology (KAIST), Seoul 02455, Republic of Korea)

  • Daegon Cho

    (College of Business, Korea Advanced Institute of Science and Technology (KAIST), Seoul 02455, Republic of Korea)

  • Youngdeok Hwang

    (Paul H. Chook Department of Information Systems and Statistics, Baruch College, City University of New York, New York, New York 10010)

  • Rahul Telang

    (H. John Heinz III College, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213)

Abstract

Many have speculated that the recent outbreak of COVID-19 has led to a surge in the use of online streaming services. However, this assumption has not been closely examined for music streaming services, the consumption patterns of which can be different from video streaming services. To provide insights into this question, we analyze Spotify’s streaming data for the weekly top 200 songs for two years in 60 countries between June 2018 and May 2020, along with varying lockdown policies and detailed daily mobility information from Google. Empirical evidence shows that the COVID-19 outbreak significantly reduced music streaming consumption in many countries. We also find that countries with larger mobility decreases saw more notable downturns in streaming during the pandemic. Further, we reveal that the mobility effect was attributable to the complementarity of music consumption to other activities and likely to be transient rather than irreversible. Alternative mechanisms, such as unobservable Spotify-specific factors, a demand shift from top-selling songs to niche music, and supply-side effects, did not explain the decline in music consumption.

Suggested Citation

  • Jaeung Sim & Daegon Cho & Youngdeok Hwang & Rahul Telang, 2022. "Frontiers: Virus Shook the Streaming Star: Estimating the COVID-19 Impact on Music Consumption," Marketing Science, INFORMS, vol. 41(1), pages 19-32, January.
  • Handle: RePEc:inm:ormksc:v:41:y:2022:i:1:p:19-32
    DOI: 10.1287/mksc.2021.1321
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    References listed on IDEAS

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    Cited by:

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    2. Sirui Li & Jing Su & Ying Liu & Xianwei Shi & Jie Wang & Michael D. Lepech, 2024. "Digital retailing practices for triggering physical retailers’ bounce-back and bounce-forward performance against a great shock: evidence from the COVID-19 pandemic," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-15, December.
    3. Tudoran, Ana Alina & Hjerrild Thomsen, Charlotte & Thomasen, Sophie, 2024. "Understanding consumer behavior during and after a Pandemic: Implications for customer lifetime value prediction models," Journal of Business Research, Elsevier, vol. 174(C).

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