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Introducing Troubleshooting for Model Formulation, Spreadsheet Development, and Memo Communication with Feedforward

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  • Julie Ann Stuart Williams

    (Department of Management/Management Information Systems, University of West Florida, Pensacola, Florida 32514)

  • Randall Reid

    (Department of Management/Management Information Systems, University of West Florida, Pensacola, Florida 32514)

  • Kristine Gallamore

    (Department of Management/Management Information Systems, University of West Florida, Pensacola, Florida 32514)

  • Maxwell Rankin

    (Hertz, Austin, Texas 78701)

Abstract

Novices need to learn how to recognize and correct formulation, spreadsheet, and writing mistakes. Yet quantitative business courses historically focus on examples of model formulation and more recently spreadsheet solution. This paper presents a feedforward example for formal instruction of troubleshooting issues for three domains, i.e., model formulation, spreadsheet development, and professional memo writing. The example is provided in a format for an active learning exercise.

Suggested Citation

  • Julie Ann Stuart Williams & Randall Reid & Kristine Gallamore & Maxwell Rankin, 2018. "Introducing Troubleshooting for Model Formulation, Spreadsheet Development, and Memo Communication with Feedforward," INFORMS Transactions on Education, INFORMS, vol. 18(2), pages 102-115, January.
    • Handle: RePEc:inm:orited:v:18:y:2018:i:2:p:102-115
    DOI: 10.1287/ited.2017.0179
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    References listed on IDEAS

    as
    1. Julie Ann Stuart Williams & Maxwell Rankin & Kristine Gallamore & Randall Reid, 2016. "Beyond Model Formulation: Assessment of Novices Graphing, Interpreting, and Writing About Their Model and Solution," INFORMS Transactions on Education, INFORMS, vol. 17(1), pages 13-19, September.
    2. Thomas A. Grossman, 2006. "Integrating Spreadsheet Engineering in a Management Science Course: A Hierarchical Approach," INFORMS Transactions on Education, INFORMS, vol. 7(1), pages 18-36, September.
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    5. Gerald G. Brown & Richard E. Rosenthal, 2008. "Optimization Tradecraft: Hard-Won Insights from Real-World Decision Support," Interfaces, INFORMS, vol. 38(5), pages 356-366, October.
    6. Scott P. Stevens & Susan W. Palocsay, 2004. "A Translation Approach To Teaching Linear Program Formulation," INFORMS Transactions on Education, INFORMS, vol. 4(3), pages 38-54, May.
    7. Roger B. Grinde & Jill A. Kammermeyer, 2003. "Experiences Using Thematic Assignments in an Undergraduate Management Science Course," INFORMS Transactions on Education, INFORMS, vol. 4(1), pages 23-36, September.
    8. Frederic H. Murphy & Venkat Panchanadam, 1999. "Using Analogical Reasoning and Schema Formation to Improve the Success in Formulating Linear Programming Models," Operations Research, INFORMS, vol. 47(5), pages 663-674, October.
    9. Thomas A. Grossman & Vijay Mehrotra & Mouwafac Sidaoui, 2016. "A Student-Centered Approach to the Business School Management Science Course," INFORMS Transactions on Education, INFORMS, vol. 16(2), pages 42-53, January.
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