IDEAS home Printed from https://ideas.repec.org/a/igg/jebr00/v18y2022i1p1-15.html
   My bibliography  Save this article

Driving Financial Inclusion: Technology as an Indicator of Financial Ecosystem Development During the COVID-19 Pandemic in India

Author

Listed:
  • V. K. Parvathy

    (School of Business and Management, CHRIST University, Bangalore, India)

  • Jyothi Kumar

    (School of Business and Management, CHRIST University, Bangalore, India)

Abstract

This paper examines India's level of digital access to financial services as compared to other Asian countries. The study also intends to analyse whether COVID-19 has influenced the usage trend of the selected digital payment indicators in India. Data has been collected from the World Bank Global Findex Database and RBI bulletins. Cross country descriptive analysis was used for studying India's digital financial access against the other Asian countries. Event study methodology followed by trend analysis was employed to examine whether COVID-19 has impacted the digital payment indicators' usage in India. The findings of the study indicated that India's position in digital financial access needs to be improved. It was further identified that COVID-19 has increased the usage of digital modes for financial transactions in India. There has been a significant increase in the usage volume of mobile banking after the declaration of the pandemic. Govt. can frame its action plans to make use of the opportunity created through the pandemic to improve digital financial access in India.

Suggested Citation

  • V. K. Parvathy & Jyothi Kumar, 2022. "Driving Financial Inclusion: Technology as an Indicator of Financial Ecosystem Development During the COVID-19 Pandemic in India," International Journal of E-Business Research (IJEBR), IGI Global, vol. 18(1), pages 1-15, January.
    • Handle: RePEc:igg:jebr00:v:18:y:2022:i:1:p:1-15
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJEBR.316147
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Sudeep Jain & Daniela Gabor, 2020. "The Rise of Digital Financialisation: The Case of India," New Political Economy, Taylor & Francis Journals, vol. 25(5), pages 813-828, July.
    2. Sanderson Abel & Learnmore Mutandwa & Pierre Le Roux, 2018. "A Review of Determinants of Financial Inclusion," International Journal of Economics and Financial Issues, Econjournals, vol. 8(3), pages 1-8.
    3. Hendy Mustiko Aji & Izra Berakon & Maizaitulaidawati Md Husin, 2020. "COVID-19 and e-wallet usage intention: A multigroup analysis between Indonesia and Malaysia," Cogent Business & Management, Taylor & Francis Journals, vol. 7(1), pages 1804181-180, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dr. P. Gopikrishna & Dr. J Anil Premraj & Dr. A. Manikandan & Dr. M. Vinothkumar & R. Ajayendra & Dr. S. Raja & Chen Chen E. Dasigan & R. Nivardhan & D. Harish & Dr. A. Rushikesava & M.Venkata Sai Kou, 2024. "A Study on Techno-Nationalism, an Emerging Trend in the 21st Century India [Une étude sur le techno-nationalisme, une tendance émergente dans l'Inde du 21e siècle]," Post-Print hal-04504278, HAL.
    2. Jamil, Abd Rahim Md. & Law, Siong Hook & Mohamad Khair-Afham, M.S. & Trinugroho, Irwan, 2023. "Financial inclusion and economic uncertainty in developing countries: The role of digitalisation," Economic Analysis and Policy, Elsevier, vol. 79(C), pages 786-806.
    3. Chandralekha Ghosh & Rimita Hom Chaudhury, 2019. "Gender Gap in case of Financial Inclusion: An Empirical Analysis in Indian Context," Economics Bulletin, AccessEcon, vol. 39(4), pages 2615-2630.
    4. Thi Anh Nhu Nguyen & Thi Thuy Huong Luong, 2023. "The Determinants of Financial Inclusion in Vietnam: A Demand-Side Approach," SAGE Open, , vol. 13(4), pages 21582440231, November.
    5. Maslina Mansor & Mohamad Fazli Sabri & Mustazar Mansur & Muslimah Ithnin & Amirah Shazana Magli & Abd Rahim Husniyah & Nurul Shahnaz Mahdzan & Mohd Amim Othman & Roza Hazli Zakaria & Nurulhuda Mohd Sa, 2022. "Analysing the Predictors of Financial Stress and Financial Well-Being among the Bottom 40 Percent (B40) Households in Malaysia," IJERPH, MDPI, vol. 19(19), pages 1-23, September.
    6. Kirimhan, Destan, 2023. "Importance of anti-money laundering regulations among prosumers for a cybersecure decentralized finance," Journal of Business Research, Elsevier, vol. 157(C).
    7. Andjar Prasetyo & Nana Noviana & Weni Rosdiana & M. Arief Anwar & Hartiningsih & Hendrixon & Bekti Putri Harwijayanti & Mochammad Fahlevi, 2023. "Stunting Convergence Management Framework through System Integration Based on Regional Service Governance," Sustainability, MDPI, vol. 15(3), pages 1-23, January.
    8. Giorgio Nuzzo & Stefano Piermattei, 2019. "Measuring financial inclusion in the main euro area countries: the role of electronic cards," Questioni di Economia e Finanza (Occasional Papers) 504, Bank of Italy, Economic Research and International Relations Area.
    9. Alicia Girón & Amirreza Kazemikhasragh & Antonella Francesca Cicchiello & Eva Panetti, 2022. "Financial Inclusion Measurement in the Least Developed Countries in Asia and Africa," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 1198-1211, June.
    10. Betgilu Oshora & Goshu Desalegn & Eva Gorgenyi-Hegyes & Maria Fekete-Farkas & Zoltan Zeman, 2021. "Determinants of Financial Inclusion in Small and Medium Enterprises: Evidence from Ethiopia," JRFM, MDPI, vol. 14(7), pages 1-19, June.
    11. Nkambule, Maxwell Banele, 2022. "The financial inclusion status of rural households in Eswatini," Research Theses 334766, Collaborative Masters Program in Agricultural and Applied Economics.
    12. Aamir Aijaz Syed & Assad Ullah & Muhammad Abdul Kamal, 2024. "Does economic policy uncertainty impedes financial inclusion in BRICS economies: the mediating role of quality of governance," Economic Change and Restructuring, Springer, vol. 57(1), pages 1-24, February.
    13. Agnieszka Huterska & Anna Iwona Piotrowska & Joanna Szalacha-Jarmużek, 2021. "Fear of the COVID-19 Pandemic and Social Distancing as Factors Determining the Change in Consumer Payment Behavior at Retail and Service Outlets," Energies, MDPI, vol. 14(14), pages 1-18, July.
    14. Munacinga Simatele & Loyiso Maciko, 2022. "Financial Inclusion in Rural South Africa: A Qualitative Approach," JRFM, MDPI, vol. 15(9), pages 1-22, August.
    15. David Mhlanga & Adewale Samuel Hassan, 2022. "Financial Participation Among Smallholder - Farmers in Zimbabwe: What Are the Driving Factors?," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 11, July.
    16. Yanru Li & Guanglin Sun & Qiang Gao & Changming Cheng, 2023. "Digital Financial Inclusion, Financial Efficiency and Green Innovation," Sustainability, MDPI, vol. 15(3), pages 1-13, January.
    17. Nchofoung, Tii N. & Asongu, Simplice A. & Tchamyou, Vanessa S., 2024. "Gender political inclusion and inclusive finance in Africa," Economic Systems, Elsevier, vol. 48(2).
    18. Aysen Bakkaloglu & Yavuz Toraman, 2022. "Examining Individuals’ Attitudes Toward Electronic Money in the Framework of the Technology Acceptance Model," Journal of Economic Policy Researches, Istanbul University, Faculty of Economics, vol. 9(2), pages 475-494, July.
    19. Abubakar Adamu Magaji & Daneji Bashir Ahmad & Muhammed Ahmed Ibrahim & Chekene Imam-Ahmad Buba, 2020. "Driving faster financial inclusion in developing nations," Technology audit and production reserves, Socionet;Technology audit and production reserves, vol. 2(4(52)), pages 35-40.
    20. Thanh Tam Le & Nguyen Dieu Linh Dang & Thi Dieu Thu Nguyen & Thanh Son Vu & Manh Dung Tran, 2019. "Determinants of Financial Inclusion: Comparative Study of Asian Countries," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 9(10), pages 1107-1123, October.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jebr00:v:18:y:2022:i:1:p:1-15. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.