IDEAS home Printed from https://ideas.repec.org/a/ids/ijbexc/v1y2008i1-2p193-209.html
   My bibliography  Save this article

The influence of empowerment, commitment, job satisfaction and trust on perceived managers' performance

Author

Listed:
  • Rachid Zeffane
  • Hana Ameen Mohammed Al Zarooni

Abstract

This paper reports on an empirical study examining the factors affecting Perceptions of Managers' Performance (PMPs) in a local government organisation operating in the United Arab Emirates (UAE). The data was based on the responses from 217 employees from a cross-section of departments in that organisation. In particular, the study explored the relative impacts of goal clarity, culture, employee empowerment, organisational commitment and trust on PMPs. The results of stepwise regression analysis revealed that trust, goal clarity, culture and organisational commitment were the variables which most significantly affected PMPs. Further statistical analysis on the entire set of variables revealed that the overall impacts were somewhat sequential. That is, goal clarity and organisational culture tend to affect empowerment and the degree of trust as well as job satisfaction, which in turn affect organisational commitment. The paper culminates with a suggested model revealing the sequencing of the main variables and their relative impact. The impact of these findings for future and management practice is discussed.

Suggested Citation

  • Rachid Zeffane & Hana Ameen Mohammed Al Zarooni, 2008. "The influence of empowerment, commitment, job satisfaction and trust on perceived managers' performance," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 1(1/2), pages 193-209.
    • Handle: RePEc:ids:ijbexc:v:1:y:2008:i:1/2:p:193-209
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=17574
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sheikh Raheel Manzoor & Ahmer Naveed & Syed Habib Shah, 2012. "Arising Sales force Motivation Due to Organizational Justice," International Journal of Learning and Development, Macrothink Institute, vol. 2(3), pages 270-282, June.
    2. Muhammad Asif Qureshi & Karim Bux Shah Syed & Noor Ahmed Brohi & Arjumand Bano Soomro & Tania Mushtaque, 2019. "Impact of Job Clarity on Nurses’ Job Satisfaction: A Moderating Role of Fairness Perception," International Business Research, Canadian Center of Science and Education, vol. 12(4), pages 187-195, April.
    3. Muhammad Khalique Ahmad & Abu Bakar Abduhamid & Sazali Abd Wahab & Muhammad Umair Nazir, 2023. "Can the Project Manager's Transformational Leadership Lead to Project Success?: Empowerment, Goal Clarity, and CR Leadership," International Journal of Information Technology Project Management (IJITPM), IGI Global, vol. 14(1), pages 1-21, January.
    4. Beata Ślusarczyk & Katarzyna Grondys, 2019. "Parametric Conditions of High Financial Risk in the SME Sector," Risks, MDPI, vol. 7(3), pages 1-17, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbexc:v:1:y:2008:i:1/2:p:193-209. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=291 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.