IDEAS home Printed from https://ideas.repec.org/a/ibn/ijbmjn/v15y2021i8p75.html
   My bibliography  Save this article

The Potential Dynamics of “Albergo Diffuso” as Relaunch of Sustainable Tourism in the Post COVID-19 Era

Author

Listed:
  • Antonietta Cosentino
  • Barbara Iannone

Abstract

The Covid-19 pandemic has had a disruptive effect on tourism due to mobility restrictions in all world regions. During Summer 2020, full exploitation of sustainable and safe local tourism is expected. The purpose of this paper is to emphasize the “albergo diffuso” (AD) (translation scattered hotel) contribute to the economic recovery, during the "post COVID-19 time". To comply with the paper aim we use a qualitative research method based on a single case study. Primary data are collected by semi-structured interviews with apical figures of our case study. The findings show that the AD business model is suitable to meet the changing demands of the tourists at the post-pandemic era without having to substantially change strategies, activities and tourist offer. AD’s characteristics allow the full hospitality of tourists in compliance with the social distancing required by the safety regulations. Unique adjustments required are- i) the drawing up of agreements with local structures to decentralize the provision of any services; ii) the spread of activities that promote social distancing; iii) the introduction of greater flexibility in terms of booking and cancellations. This paper contributes to the existing literature because is the first study focus on the link between AD business model and comply with the measures to protect public health at the Covid-19 time. Thus the results offer suggestions both to tourist operators regarding the differentiation of their supply as well as policy makers to support the development of this kind of hospitality.

Suggested Citation

  • Antonietta Cosentino & Barbara Iannone, 2021. "The Potential Dynamics of “Albergo Diffuso” as Relaunch of Sustainable Tourism in the Post COVID-19 Era," International Journal of Business and Management, Canadian Center of Science and Education, vol. 15(8), pages 1-75, July.
    • Handle: RePEc:ibn:ijbmjn:v:15:y:2021:i:8:p:75
    as

    Download full text from publisher

    File URL: http://www.ccsenet.org/journal/index.php/ijbm/article/download/0/0/43186/45224
    Download Restriction: no
    File URL: http://www.ccsenet.org/journal/index.php/ijbm/article/view/0/43186
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Editorial, 2020. "Covid-19 and Climate Change," Journal, Review of Agrarian Studies, vol. 10(1), pages 5-6, January-J.
    2. Eide, Dorthe & Fuglsang, Lars & Sundbo, Jon, 2017. "Management challenges with the maintenance of tourism experience concept innovations: Toward a new research agenda," Tourism Management, Elsevier, vol. 63(C), pages 452-463.
    3. World Commission on Environment and Development,, 1987. "Our Common Future," OUP Catalogue, Oxford University Press, number 9780192820808.
    4. Barbara Iannone & Liliana Marcella, 2019. "The Brand Value in a New Concept of Hotel: The Albergo Diffuso Sextantio Case," International Business Research, Canadian Center of Science and Education, vol. 12(9), pages 81-93, September.
    5. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    6. Moal-Ulvoas, Gaëlle, 2017. "Positive emotions and spirituality in older travelers," Annals of Tourism Research, Elsevier, vol. 66(C), pages 151-158.
    7. Ann Majchrzak & Lynne P. Cooper & Olivia E. Neece, 2004. "Knowledge Reuse for Innovation," Management Science, INFORMS, vol. 50(2), pages 174-188, February.
    8. Chen, Hung-Bin & Yeh, Shih-Shuo & Huan, Tzung-Cheng, 2014. "Nostalgic emotion, experiential value, brand image, and consumption intentions of customers of nostalgic-themed restaurants," Journal of Business Research, Elsevier, vol. 67(3), pages 354-360.
    9. Cinzia Vallone & Paola Orlandini & Raffaella Cecchetti, 2013. "Sustainability and Innovation in Tourism Services: The Albergo Diffuso Case Study," Eurasian Journal of Social Sciences, Eurasian Publications, vol. 1(2), pages 21-34.
    10. C. K. Prahalad & Gary Hamel, 1994. "Strategy as a field of study: Why search for a new paradigm?," Strategic Management Journal, Wiley Blackwell, vol. 15(S2), pages 5-16, June.
    11. Yang, Yang & Zhang, Hongru & Chen, Xiang, 2020. "Coronavirus pandemic and tourism: Dynamic stochastic general equilibrium modeling of infectious disease outbreak," Annals of Tourism Research, Elsevier, vol. 83(C).
    12. Sheldon, Pauline J., 2020. "Designing tourism experiences for inner transformation," Annals of Tourism Research, Elsevier, vol. 83(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Pamela Palmi & Greta Enrica Lezzi, 2020. "How Authenticity and Tradition Shift into Sustainability and Innovation: Evidence from Italian Agritourism," IJERPH, MDPI, vol. 17(15), pages 1-23, July.
    2. Amel Attour & Loubna Echajari & Nicolas Remond, 2023. "Organizational innovation as an enabler for the emergence of a non-precompetitive knowledge ecosystem," Post-Print hal-04126171, HAL.
    3. Handayani, Bintang, 2021. "Foodstragramming of Solo Dining Experiencescape: The Fear of Missing Out," International Journal on Food System Dynamics, International Center for Management, Communication, and Research, vol. 12(01), January.
    4. Ivan Pribićević & Boris Delibašić, 2021. "Critical sustainability indicators identification and cause–effect relationships analysis for sustainable organization strategy based on fuzzy DEMATEL," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 23(12), pages 17263-17304, December.
    5. Santoro, Gabriele & Bresciani, Stefano & Papa, Armando, 2020. "Collaborative modes with Cultural and Creative Industries and innovation performance: The moderating role of heterogeneous sources of knowledge and absorptive capacity," Technovation, Elsevier, vol. 92.
    6. Tracy A. Jenkin, 2013. "Extending the 4I Organizational Learning Model: Information Sources, Foraging Processes and Tools," Administrative Sciences, MDPI, vol. 3(3), pages 1-14, August.
    7. Ana Criado-Gomis & Amparo Cervera-Taulet & Maria-Angeles Iniesta-Bonillo, 2017. "Sustainable Entrepreneurial Orientation: A Business Strategic Approach for Sustainable Development," Sustainability, MDPI, vol. 9(9), pages 1-20, September.
    8. Gabriel Szulanski & Dimo Ringov & Robert J. Jensen, 2016. "Overcoming Stickiness: How the Timing of Knowledge Transfer Methods Affects Transfer Difficulty," Organization Science, INFORMS, vol. 27(2), pages 304-322, April.
    9. Cinzia Vallone & Valerio Veglio, 2014. "La valorizzazione del patrimonio artistico come driver per lo sviluppo del territorio: il caso dell?albergo diffuso," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2014(4), pages 109-130.
    10. Kim Beasy & Laura Ripoll Gonzalez, 2021. "Exploring Changes in Perceptions and Practices of Sustainability in ESD Communities in Australia during the COVID-19 Pandemic," Journal of Education for Sustainable Development, , vol. 15(1), pages 5-24, March.
    11. Yan Xin & Ville Ojanen, 2022. "Knowledge Reuse in Product-Service Systems," Sustainability, MDPI, vol. 14(21), pages 1-17, November.
    12. Marco Valeri & Paola Paoloni, 2017. "Competitiveness and Sustainability in Tourism Industry: The Albergo Diffuso Case Study," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(12), pages 107-107, November.
    13. Jingwen Xia, 2022. "A Systematic Review: How Does Organisational Learning Enable ESG Performance (from 2001 to 2021)?," Sustainability, MDPI, vol. 14(24), pages 1-22, December.
    14. Galunic, Charles & Sengupta, Kishore & Petriglieri, Jennifer Louise, 2014. "Deus ex machina? Career progress and the contingent benefits of knowledge management systems," European Management Journal, Elsevier, vol. 32(1), pages 13-23.
    15. Jeppesen, Lars Bo & Laursen, Keld, 2009. "The role of lead users in knowledge sharing," Research Policy, Elsevier, vol. 38(10), pages 1582-1589, December.
    16. López-Nicolás, Carolina & Meroño-Cerdán, Ángel L., 2011. "Strategic knowledge management, innovation and performance," International Journal of Information Management, Elsevier, vol. 31(6), pages 502-509.
    17. Linda Argote & Ella Miron-Spektor, 2011. "Organizational Learning: From Experience to Knowledge," Organization Science, INFORMS, vol. 22(5), pages 1123-1137, October.
    18. Susanne Arvidsson & John Dumay, 2022. "Corporate ESG reporting quantity, quality and performance: Where to now for environmental policy and practice?," Business Strategy and the Environment, Wiley Blackwell, vol. 31(3), pages 1091-1110, March.
    19. Meeta Dasgupta & R.K. Gupta, 2009. "Innovation in Organizations," Global Business Review, International Management Institute, vol. 10(2), pages 203-224, July.
    20. Chandra, Dheeraj & Kumar, Dinesh, 2021. "Evaluating the effect of key performance indicators of vaccine supply chain on sustainable development of mission indradhanush: A structural equation modeling approach," Omega, Elsevier, vol. 101(C).

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ijbmjn:v:15:y:2021:i:8:p:75. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.