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The Impact of Employee Empowerment on Job Engagement: Evidence from Jordan

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  • Nadia Alhozi
  • Nayel Al Hawamdeh
  • Malek Al-Edenat

Abstract

The objective of this study was to investigate the impact of employee empowerment (i.e., structural and psychological empowerment) on job engagement (i.e., physical, emotional, and cognitive engagement). A quantitative approach was adopted in order to achieve such a study aim, and the data was collected via an online questionnaire. The sample of this study consisted of 300 employees from the Aqaba Special Economic Zone Authority (ASEZA), one of the biggest Jordanian organisations in Aqaba, with a total of 293 questionnaires retrieved and 7 excluded due to their being invalid for statistical analysis. This yielded a total of 286 accepted questionnaires, or 95.3% of the total questionnaires provided. Moreover, the Statistical Analysis Package for Social Science (SPSS) was used for data analysis, the results of which indicating that the level of implementation of employee empowerment dimensions had a medium rate amongst ASEZA’s employees, as the structural empowerment was applied more than the psychological empowerment. Furthermore, the level of present job engagement dimensions also had a medium rate amongst the surveyed ASEZA employees. The results also indicated there to be a significant statistical impact by structural and psychological empowerment on physical engagement and cognitive engagement, whilst there was no significant statistical impact made by structural empowerment on emotional engagement compared to psychological empowerment, which had a significant statistical impact on it. In light of the findings of this research, ASEZA managers must pay more attention to the role of empowerment of employees in promoting work engagement, since this enhances the organisation’s ability to achieve the appropriate strategy and gain a comparative advantage.

Suggested Citation

  • Nadia Alhozi & Nayel Al Hawamdeh & Malek Al-Edenat, 2021. "The Impact of Employee Empowerment on Job Engagement: Evidence from Jordan," International Business Research, Canadian Center of Science and Education, vol. 14(2), pages 1-90, February.
    • Handle: RePEc:ibn:ibrjnl:v:14:y:2021:i:2:p:90
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    References listed on IDEAS

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    1. Nayel Al Hawamdeh & Malek Al-edenat, 2019. "Determinants of Barriers to Knowledge Sharing in the Jordanian Hospitality Industry," International Business Research, Canadian Center of Science and Education, vol. 12(7), pages 121-132, July.
    2. Akbar, Syed Waqar & Yousaf, Muhammad & Haq, Naeeem Ul & Hunjra, Ahmed Imran, 2010. "Impact of employee empowerment on job satisfaction: an empirical analysis of Pakistani service industry," MPRA Paper 40688, University Library of Munich, Germany.
    3. Naman Sharma & Vinod Kumar Singh, 2018. "Psychological Empowerment and Employee Engagement: Testing the Mediating Effects of Constructive Deviance in Indian IT Sector," International Journal of Human Capital and Information Technology Professionals (IJHCITP), IGI Global, vol. 9(4), pages 44-55, October.
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    Cited by:

    1. Maira Khan & Mukaram Ali Khan & Syed Sohaib Zubair & Aisha Rizwan, 2022. "How Transformational Leaders Are Engaged in Work Settings During Episode of Covid-19? Exploring Mediating Effects of Structural Empowerment and Process Innovation," SAGE Open, , vol. 12(2), pages 21582440221, April.

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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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