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Impact of employee empowerment on job satisfaction: an empirical analysis of Pakistani service industry

Author

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  • Akbar, Syed Waqar
  • Yousaf, Muhammad
  • Haq, Naeeem Ul
  • Hunjra, Ahmed Imran

Abstract

The purpose of this study is to determine the relationship between employee empowerment and job satisfaction in Pakistani service industry. This study also examines the difference between job satisfaction level of male and female employees. The questionnaire consisting twenty four statements was used for collection of data and was distributed among 200 employees of service industries in Pakistan. SPSS was used for analysis. Results indicate that employee empowerment has positive and significant impact on job satisfaction. The results also confirm a significant difference between male and female employees job satisfaction level. Evidence depicts that male employees are more satisfied from their jobs.

Suggested Citation

  • Akbar, Syed Waqar & Yousaf, Muhammad & Haq, Naeeem Ul & Hunjra, Ahmed Imran, 2010. "Impact of employee empowerment on job satisfaction: an empirical analysis of Pakistani service industry," MPRA Paper 40688, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:40688
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    Citations

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    Cited by:

    1. Jalal Hanaysha, 2016. "Testing the Effects of Employee Empowerment, Teamwork, and Employee Training on Employee Productivity in Higher Education Sector," International Journal of Learning and Development, Macrothink Institute, vol. 6(1), pages 164-178, March.
    2. Iftikhar Ahmad & Sheikh Raheel Manzoor, 2017. "Effect of Teamwork, Employee Empowerment and Training on Employee Performance," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(11), pages 380-394, November.
    3. Nadia Alhozi & Nayel Al Hawamdeh & Malek Al-Edenat, 2021. "The Impact of Employee Empowerment on Job Engagement: Evidence from Jordan," International Business Research, Canadian Center of Science and Education, vol. 14(2), pages 1-90, February.
    4. Diamantino Ribeiro & Natacha Jesus-Silva & João Ribeiro, 2021. "The Multiplier Effect of European Union Funds in the Alentejo Region, Portugal, Between 2014-2020," European Journal of Economics and Business Studies Articles, Revistia Research and Publishing, vol. 7, ejes_v7_i.
    5. Efstathios Dimitriadis & Anna Sarafidou & Despoina Kaltsidou, 2014. "The Impact of Effective Human Resource Management Practices on Job Satisfaction: The Case of National Bank of Greece," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(2), pages 57-76.

    More about this item

    Keywords

    Employee Empowerment; Job Satisfaction; Service industry; Employees;
    All these keywords.

    JEL classification:

    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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