Critical Success Factors For Knowledge Management Implementation In Life Insurance Enterprises
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References listed on IDEAS
- Zheng, Wei & Yang, Baiyin & McLean, Gary N., 2010. "Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management," Journal of Business Research, Elsevier, vol. 63(7), pages 763-771, July.
- Hwan-Yann Su & Yichen Lin, 2006. "Enhancing knowledge-based service quality: A knowledge management perspective," The Service Industries Journal, Taylor & Francis Journals, vol. 26(7), pages 787-800, October.
- Belassi, W & Fadlalla, A, 1998. "An integrative framework for FMS diffusion," Omega, Elsevier, vol. 26(6), pages 699-713, December.
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Cited by:
- Shamshul Nur Fatinah Shamsul Ariffin & Nurmalina Zainal Abidin & Mohamad Allif Rosly & Shamsul Baharin Saihani, 2023. "Factors Inducing the Adoption of Knowledge Management System (KMS) In SMEs, Large and Government Organizations. What Are the Intercepting Factors? A Systematic Review," Information Management and Business Review, AMH International, vol. 15(1), pages 140-148.
- Himanshu Joshi & Jamal A. Farooquie & Deepak Chawla, 2016. "Use of Knowledge Management for Competitive Advantage: The Case Study of Max Life Insurance," Global Business Review, International Management Institute, vol. 17(2), pages 450-469, April.
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More about this item
Keywords
Critical Success Factor; Knowledge Management; Structural Equation Modeling; Life Insurance Journal: International Journal of Management and Marketing Research;All these keywords.
JEL classification:
- D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
- M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
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