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Alignment Between Strategic Planning And Human Resource Processes: A Qualitative Study

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  • Patricia A. Lapoint

Abstract

The United States Congress in 1987 voted to enact the Malcolm Baldrige National Quality Award with the goal of encouraging U.S. businesses and other types of organizations to approach and deploy effective quality processes in the delivery of their products and services. The Malcolm Baldrige National Quality Award provides a framework of internal assessment for companies to use in their planning and implementation of quality initiatives. Through this internal assessment process, company leadership gains a better understanding of the alignments/linkages within its operations in order to modify its processes for meeting or exceeding customer expectations and requirements. The purpose of the research is to examine the extent of the alignment between strategic planning processes and human resource processes. Eleven manufacturing companies were selected for a site visit. Each of these 11 companies represents a different industry sector, geographical location, and organizational size. Documents searches, personal interviews, and observations were used to collect the data. The initial observations of the alignment between the two categorical variables strategic planning and human resource processes suggest that a moderate to weak alignment is present.

Suggested Citation

  • Patricia A. Lapoint, 2018. "Alignment Between Strategic Planning And Human Resource Processes: A Qualitative Study," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 12(1), pages 69-78.
    • Handle: RePEc:ibf:gjbres:v:12:y:2018:i:1:p:69-78
    as

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    References listed on IDEAS

    as
    1. Senior Editors, 2018. "Acknowledgement of reviewers," Cogent Economics & Finance, Taylor & Francis Journals, vol. 6(1), pages 1433606-143, January.
    2. The Editors, 2018. "Acknowledgement of reviewers," Cogent Business & Management, Taylor & Francis Journals, vol. 5(1), pages 1432999-143, January.
    3. The Editors, 2018. "Acknowledgement of Reviewers," Europe-Asia Studies, Taylor & Francis Journals, vol. 70(1), pages 151-153, January.
    4. Jeffrey L Kerr & Ellen F. Jackofsky, 1989. "Aligning managers with strategies: Management development versus selection," Strategic Management Journal, Wiley Blackwell, vol. 10(S1), pages 157-170, June.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Strategic Planning; Human Resources; Malcolm Baldrige Quality Award; Quality Management;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • I21 - Health, Education, and Welfare - - Education - - - Analysis of Education

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