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The impact of servant leadership on organizational citizenship behaviors with the mediating role of trust and moderating role of group cohesiveness; A Study of public Sector of Pakistan

Author

Listed:
  • Haider Raza Abid
  • Amir Gulzar
  • Waqar Hussain

Abstract

The current study investigated the relationship between servant leadership and organizational citizenship behavior along with the role played by trust in leadership and group cohesiveness. The study is causal, cross sectional and quantitative in nature. Sample comprised of 202 employees from three public organizations i.e. banking, education and transport. The data was analyzed through descriptive statistics, simple and multiple, mediated and moderated regression tests. Findings showed a positive association between servant leadership, trust and organizational citizenship behavior. Findings further concluded trust as a mediator and group cohesiveness as a moderator.

Suggested Citation

  • Haider Raza Abid & Amir Gulzar & Waqar Hussain, 2015. "The impact of servant leadership on organizational citizenship behaviors with the mediating role of trust and moderating role of group cohesiveness; A Study of public Sector of Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(3), pages 234-242, March.
    • Handle: RePEc:hur:ijarbs:v:5:y:2015:i:3:p:234-242
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    Citations

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    Cited by:

    1. Raheela Maula-Bakhsh, Abdul Raziq, 2018. "Relationship between Servant Leadership and Subjective Well-Being: Evidence from Manufacturing and Services based SMEs in Pakistan," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 5(1), pages 62-85, March.
    2. Howladar Mohammad Harisur Rahman & Rahman Md Sahidur, 2021. "The Influence of Servant Leadership on Organizational Citizenship Behavior: the Mediating Effect of Organizational Commitment," South East European Journal of Economics and Business, Sciendo, vol. 16(1), pages 70-83, June.
    3. Saad Hassan & Muhamamd Faisal Malik & Saqlain Raza & Mulyadi Suhardi & Wentri Merdiani, 2023. "Personality and Humbleness: The Role of the HEXACO Model of Personality in Development of Humble Leaders," SAGE Open, , vol. 13(4), pages 21582440231, December.
    4. Titik Rosnani, 2018. "Trust in Leadership and Affective Commitment as a Mediator between Servant Leadership Behavior and Extra-Role Behavior of Teachers," GATR Journals jmmr192, Global Academy of Training and Research (GATR) Enterprise.
    5. Timothy C. Dunne, 2018. "Friend or Foe? A Reversal of Ingroup Bias," Group Decision and Negotiation, Springer, vol. 27(4), pages 593-610, August.
    6. Retno Purwani Setyaningrum & Margono Setiawan & Surachman & Dodi Wirawan Irawanto, 2020. "Servant Leadership Characteristics, Organisational Commitment, Followers’ Trust, Employees’ Performance Outcomes: A Literature Review," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 902-911.

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