Internet Banking Functionality in Nigeria and Outcomes of Customer Satisfaction: An Empirical Investigation
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- Joseph Farrell & Garth Saloner, 1985.
"Standardization, Compatibility, and Innovation,"
RAND Journal of Economics, The RAND Corporation, vol. 16(1), pages 70-83, Spring.
- Joseph Farrell & Garth Saloner, 1984. "Standardization, Compatibility and Innovation," Working papers 345, Massachusetts Institute of Technology (MIT), Department of Economics.
- Berger, Allen N, 2003.
"The Economic Effects of Technological Progress: Evidence from the Banking Industry,"
Journal of Money, Credit and Banking, Blackwell Publishing, vol. 35(2), pages 141-176, April.
- Allen N. Berger, 2002. "The economic effects of technological progress: evidence from the banking industry," Finance and Economics Discussion Series 2002-50, Board of Governors of the Federal Reserve System (U.S.).
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Ram Avtar & Saurabh Tripathi & Ashwani Kumar Aggarwal, 2019. "Assessment of Energy–Population–Urbanization Nexus with Changing Energy Industry Scenario in India," Land, MDPI, vol. 8(8), pages 1-19, August.
- Rotimi Cephas Oluwaseyitan & Haslinda Hashim & Raja Nerina Raja Yusof, 2018. "Determinants of Bank Selection: An International Student Perspective," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(5), pages 741-761, May.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Sunil Misra & Kailash B. L. Srivastava, 2018. "Team-building Competencies, Personal Effectiveness and Job Satisfaction: The Mediating Effect of Transformational Leadership and Technology," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 43(1-2), pages 109-122, February.
- Alhaji Abubakar Aliyu & Rosmaini Bin HJ Tasmin, 2012. "The Impact of Information and Communication Technology on Banks‟ Performance and Customer Service Delivery in the Banking Industry," International Journal of Finance, Insurance and Risk Management, International Journal of Finance, Insurance and Risk Management, vol. 2(1), pages 1-80.
- Sushanta K. Mallick & Shirley J. Ho, 2008. "On Network Competition And The Solow Paradox: Evidence From Us Banks," Manchester School, University of Manchester, vol. 76(s1), pages 37-57, September.
- María Fernanda Viecens, 2009. "Compatibility with Firm Dominance," Working Papers 2009-12, FEDEA.
- Raphaël Soubeyran, 2019.
"Technology adoption and pro-social preferences,"
CEE-M Working Papers
halshs-02291905, CEE-M, Universtiy of Montpellier, CNRS, INRA, Montpellier SupAgro.
- Raphaël Soubeyran, 2019. "Technology adoption and pro-social preferences," Working Papers halshs-02291905, HAL.
- Feng, Yao, 2011. "Local spillovers and learning from neighbors: Evidence from durable adoptions in rural China," MPRA Paper 33924, University Library of Munich, Germany.
- Nathan H. Miller, 2008. "Competition When Consumers Value Firm Scope," EAG Discussions Papers 200807, Department of Justice, Antitrust Division.
- Antonio Estache & Marco Manacorda & Tommaso M. Valletti, 2002.
"Telecommunications Reform, Access Regulation, and Internet Adoption in Latin America,"
Economía Journal, The Latin American and Caribbean Economic Association - LACEA, vol. 0(Spring 20), pages 153-218, January.
- Estache, Antonio & Manacorda, Marco & Valletti, Tommaso M., 2002. "Telecommunication reforms, access regulation, and Internet adoption in Latin America," Policy Research Working Paper Series 2802, The World Bank.
- Estache, Antonio & Manacorda, Marco & Valletti, Tommaso M., 2002. "Telecommunications reform, access regulation, and internet adoption in Latin America," LSE Research Online Documents on Economics 123217, London School of Economics and Political Science, LSE Library.
- Gangopadhyay, Partha & Jain, Siddharth & Bakry, Walid, 2022. "In search of a rational foundation for the massive IT boom in the Australian banking industry: Can the IT boom really drive relationship banking?," International Review of Financial Analysis, Elsevier, vol. 82(C).
- Vaneet Bhatia & Sankarshan Basu & Subrata Kumar Mitra & Pradyumna Dash, 2018. "A review of bank efficiency and productivity," OPSEARCH, Springer;Operational Research Society of India, vol. 55(3), pages 557-600, November.
- Cecere, Grazia & Corrocher, Nicoletta & Battaglia, Riccardo David, 2015.
"Innovation and competition in the smartphone industry: Is there a dominant design?,"
Telecommunications Policy, Elsevier, vol. 39(3), pages 162-175.
- Grazia Cecere & Nicoletta Corrocher & Riccardo David Battaglia, 2015. "Innovation and competition in the smartphone industry : is there a dominant design ?," Grenoble Ecole de Management (Post-Print) hal-02386876, HAL.
- Grazia Cecere & Nicoletta Corrocher & Riccardo David Battaglia, 2015. "Innovation and competition in the smartphone industry : is there a dominant design ?," Post-Print hal-02386876, HAL.
- Mileva, Elitza & Siegfried, Nikolaus, 2012.
"Oil market structure, network effects and the choice of currency for oil invoicing,"
Energy Policy, Elsevier, vol. 44(C), pages 385-394.
- Mileva, Elitza & Siegfried, Nikolaus, 2007. "Oil market structure, network effects and the choice of currency for oil invoicing," Occasional Paper Series 77, European Central Bank.
- Haltiwanger, John & Waldman, Michael, 1991.
"Responders versus Non-responders: A New Perspective on Heterogeneity,"
Economic Journal, Royal Economic Society, vol. 101(408), pages 1085-1102, September.
- John Haltiwanger, 1987. "Responders Versus Nonresponders: A New Perspective on Heterogeneity," UCLA Economics Working Papers 436, UCLA Department of Economics.
- Berger, Allen N. & Boot, Arnoud W.A., 2024. "Financial intermediation services and competition analyses: Review and paths forward for improvement," Journal of Financial Intermediation, Elsevier, vol. 57(C).
- Eliaz, Kfir & Spiegler, Ran, 2015.
"X-games,"
Games and Economic Behavior, Elsevier, vol. 89(C), pages 93-100.
- Eliaz, Kfir & Spiegler, Ran, 2013. "X-Games," Foerder Institute for Economic Research Working Papers 275795, Tel-Aviv University > Foerder Institute for Economic Research.
- Spiegler, Ran & Eliaz, Kfir, 2014. "X-Games," CEPR Discussion Papers 9814, C.E.P.R. Discussion Papers.
- R. Raymond Sant & Stephen B. Carter, 2015. "Acquired Credit Unions: Drivers of Takeover," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 5(8), pages 18-33, August.
- Alex Bara & Pierre LeRoux, 2018. "Technology, Financial Innovations and Bank Behavior in a Low Income Country," Journal of Economics and Behavioral Studies, AMH International, vol. 10(4), pages 221-234.
- Allen N. Berger & Astrid A. Dick & Lawrence G. Goldberg & Lawrence White, 2005.
"The Effects of Competition from Large, Multimarket Firms on the Performance of Small, Single-Market Firms: Evidence from the Banking Industry,"
Working Papers
05-02, New York University, Leonard N. Stern School of Business, Department of Economics.
- Allen N. Berger & Astrid A. Dick & Lawrence G. Goldberg & Lawrence J. White, 2005. "The effects of competition from large, multimarket firms on the performance of small, single-market firms: evidence from the banking industry," Finance and Economics Discussion Series 2005-15, Board of Governors of the Federal Reserve System (U.S.).
- Howell, Bronwyn, 2006. "Unveiling 'Invisible Hands': Two-Sided Platforms in Health Care Markets," Working Paper Series 18936, Victoria University of Wellington, The New Zealand Institute for the Study of Competition and Regulation.
- Ostrizek, Franz & Sartori, Elia, 2023.
"Screening while controlling an externality,"
Games and Economic Behavior, Elsevier, vol. 139(C), pages 26-55.
- Franz Ostrizek & Elia Sartori, 2021. "Screening while Controlling an Externality," CSEF Working Papers 605, Centre for Studies in Economics and Finance (CSEF), University of Naples, Italy.
- Franz Ostrizek & Elia Sartori, 2023. "Screening while Controlling an Externality," Post-Print hal-04023835, HAL.
- Franz Ostrizek & Elia Sartori, 2023. "Screening while Controlling an Externality," SciencePo Working papers Main hal-04023835, HAL.
More about this item
Keywords
Internet Banking; Customer Satisfaction; Quality Service and Nigeria;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hur:ijarbs:v:4:y:2014:i:8:p:195-204. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Hassan Danial Aslam (email available below). General contact details of provider: http://hrmars.com/index.php/pages/detail/IJARBSS .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.