IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i20p15075-d1263452.html
   My bibliography  Save this article

Building Participative E-Governance in Smart Cities: Moderating Role of Institutional and Technological Innovation

Author

Listed:
  • Seunghwan Myeong

    (Department of Public Administration, Inha University, Incheon 22212, Republic of Korea)

  • Syed Asad Abbas Bokhari

    (The Center of Security Convergence & eGovernance, Inha University, Nam-gu, Incheon 22212, Republic of Korea)

Abstract

The successful implementation of institutional and technological innovation is critical for the effective execution of e-governance in smart cities. This study examines the inherent complexity associated with institutional and technological innovation in the context of smart cities. The capability of a municipality to cultivate innovation is significantly dependent on the implementation of its technological infrastructure and institutional competence. This study aims to contribute to the existing literature on the relationship between e-governance in smart cities and stakeholder satisfaction. It highlights that institutional and technological innovation could mediate these interactions. Data were collected by administering a questionnaire to a sample of 589 individuals from the Republic of Korea and Pakistan to develop multiple regression models. This study employs stakeholder and innovation theories to investigate the relationship between e-governance and stakeholder satisfaction, emphasizing the moderating effects of institutional and technological innovation. The linear multiple regression analysis findings indicate that e-governance, institutional innovation, and technological factors statistically influence stakeholder satisfaction. It was also discovered that the presence of institutional and technological innovation moderates the association between e-governance and stakeholder satisfaction.

Suggested Citation

  • Seunghwan Myeong & Syed Asad Abbas Bokhari, 2023. "Building Participative E-Governance in Smart Cities: Moderating Role of Institutional and Technological Innovation," Sustainability, MDPI, vol. 15(20), pages 1-23, October.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:20:p:15075-:d:1263452
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/20/15075/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/20/15075/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Maria Vincenza Ciasullo & Orlando Troisi & Mara Grimaldi & Daniele Leone, 2020. "Multi-level governance for sustainable innovation in smart communities: an ecosystems approach," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1167-1195, December.
    2. Jobling, Andrew & Jamasb, Tooraj, 2017. "Price volatility and demand for oil: A comparative analysis of developed and developing countries," Economic Analysis and Policy, Elsevier, vol. 53(C), pages 96-113.
    3. Paskaleva, Krassimira & Cooper, Ian, 2018. "Open innovation and the evaluation of internet-enabled public services in smart cities," Technovation, Elsevier, vol. 78(C), pages 4-14.
    4. Choong, Chee-Keong & Baharumshah, Ahmad Zubaidi & Yusop, Zulkornain & Habibullah, Muzafar Shah, 2010. "Private capital flows, stock market and economic growth in developed and developing countries: A comparative analysis," Japan and the World Economy, Elsevier, vol. 22(2), pages 107-117, March.
    5. Luciana Maines da Silva & Claudia Cristina Bitencourt & Kadígia Faccin & Tatiana Iakovleva, 2019. "The Role of Stakeholders in the Context of Responsible Innovation: A Meta-Synthesis," Sustainability, MDPI, vol. 11(6), pages 1-25, March.
    6. Thays A. Oliveira & Miquel Oliver & Helena Ramalhinho, 2020. "Challenges for Connecting Citizens and Smart Cities: ICT, E-Governance and Blockchain," Sustainability, MDPI, vol. 12(7), pages 1-21, April.
    7. Syed Asad A. Bokhari & Seunghwan Myeong, 2022. "Use of Artificial Intelligence in Smart Cities for Smart Decision-Making: A Social Innovation Perspective," Sustainability, MDPI, vol. 14(2), pages 1-17, January.
    8. Vito Albino & Umberto Berardi & Rosa Maria Dangelico, 2015. "Smart Cities: Definitions, Dimensions, Performance, and Initiatives," Journal of Urban Technology, Taylor & Francis Journals, vol. 22(1), pages 3-21, January.
    9. repec:hal:journl:hal-02311672 is not listed on IDEAS
    10. G. Hodgson, 2007. "What Are Institutions?," Voprosy Ekonomiki, NP Voprosy Ekonomiki, issue 8.
    11. Albert Meijer, 2016. "Smart City Governance: A Local Emergent Perspective," Public Administration and Information Technology, in: J. Ramon Gil-Garcia & Theresa A. Pardo & Taewoo Nam (ed.), Smarter as the New Urban Agenda, edition 1, pages 73-85, Springer.
    12. Yung Yau & Wai Kin Lau, 2018. "Big Data Approach as an Institutional Innovation to Tackle Hong Kong’s Illegal Subdivided Unit Problem," Sustainability, MDPI, vol. 10(8), pages 1-17, August.
    13. Vítor de Castro Paes & Clinton Hudson Moreira Pessoa & Rodrigo Pereira Pagliusi & Carlos Eduardo Barbosa & Matheus Argôlo & Yuri Oliveira de Lima & Herbert Salazar & Alan Lyra & Jano Moreira de Souza, 2023. "Analyzing the Challenges for Future Smart and Sustainable Cities," Sustainability, MDPI, vol. 15(10), pages 1-18, May.
    14. ., 2021. "Technological dimension in innovation orientation," Chapters, in: Innovation Orientation in Business Services, chapter 8, pages 128-140, Edward Elgar Publishing.
    15. Frédéric Le Roy & Wojciech Czakon, 2016. "Managing coopetition: the missing link between strategy and performance," Post-Print hal-02012534, HAL.
    16. Zsuzsanna Tomor & Albert Meijer & Ank Michels & Stan Geertman, 2019. "Smart Governance For Sustainable Cities: Findings from a Systematic Literature Review," Journal of Urban Technology, Taylor & Francis Journals, vol. 26(4), pages 3-27, October.
    17. Gaia Rubera & Ahmet H. Kirca, 2017. "You gotta serve somebody: the effects of firm innovation on customer satisfaction and firm value," Journal of the Academy of Marketing Science, Springer, vol. 45(5), pages 741-761, September.
    18. Hayagreeva Rao & Philippe Monin & Rodolphe Durand, 2003. "Institutional Change in Toque Ville: Nouvelle Cuisine as an Identity Movement in French Gastronomy," Post-Print hal-00480858, HAL.
    19. Wunder, Sven & Engel, Stefanie & Pagiola, Stefano, 2008. "Taking stock: A comparative analysis of payments for environmental services programs in developed and developing countries," Ecological Economics, Elsevier, vol. 65(4), pages 834-852, May.
    20. Vivo-Delgado, Gerard & Castro-Toledo, Francisco Javier, 2020. "Urban security and crime prevention in smart cities: a systematic review," SocArXiv 7jwtc, Center for Open Science.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Syed Asad Abbas Bokhari & Myeong Seunghwan, 2024. "How Do Institutional and Technological Innovations Influence the Smart City Governance? Focused on Stakeholder Satisfaction and Crime Rate," Sustainability, MDPI, vol. 16(10), pages 1-21, May.
    2. Monika Wawer & Kalina Grzesiuk & Dorota Jegorow, 2022. "Smart Mobility in a Smart City in the Context of Generation Z Sustainability, Use of ICT, and Participation," Energies, MDPI, vol. 15(13), pages 1-30, June.
    3. Anassaya Chawviang & Supaporn Kiattisin, 2022. "Sustainable Development: Smart Co-Operative Management Framework," Sustainability, MDPI, vol. 14(6), pages 1-25, March.
    4. Ilja Nastjuk & Simon Trang & Elpiniki I. Papageorgiou, 2022. "Smart cities and smart governance models for future cities," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 1917-1924, December.
    5. Luis Alfonso Dau & Aya S. Chacar & Marjorie A. Lyles & Jiatao Li, 2022. "Informal institutions and international business: Toward an integrative research agenda," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(6), pages 985-1010, August.
    6. Sha, Kritika & Taeihagh, Araz & De Jong, Martin, 2024. "Governing disruptive technologies for inclusive development in cities: A systematic literature review," Technological Forecasting and Social Change, Elsevier, vol. 203(C).
    7. Marchesani, Filippo & Masciarelli, Francesca & Bikfalvi, Andrea, 2023. "Smart city as a hub for talent and innovative companies: Exploring the (dis) advantages of digital technology implementation in cities," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
    8. Sorin-George Toma & Cătălin Grădinaru & Oana-Simona Hudea & Andra Modreanu, 2023. "Perceptions and Attitudes of Generation Z Students towards the Responsible Management of Smart Cities," Sustainability, MDPI, vol. 15(18), pages 1-40, September.
    9. Maximilian Benner, 2021. "System-level agency and its many shades: How to shape the system for path development?," PEGIS geo-disc-2021_10, Institute for Economic Geography and GIScience, Department of Socioeconomics, Vienna University of Economics and Business.
    10. Secinaro, Silvana & Brescia, Valerio & Lanzalonga, Federico & Santoro, Gabriele, 2022. "Smart city reporting: A bibliometric and structured literature review analysis to identify technological opportunities and challenges for sustainable development," Journal of Business Research, Elsevier, vol. 149(C), pages 296-313.
    11. Yeimi Xiomara Holguín Rengifo & Juan Felipe Herrera Vargas & Alejandro Valencia-Arias, 2023. "Proposal for a Comprehensive Tool to Measure Smart Cities under the Triple-Helix Model: Capacities Learning, Research, and Development," Sustainability, MDPI, vol. 15(18), pages 1-21, September.
    12. H. Patricia McKenna, 2020. "Human-Smart Environment Interactions in Smart Cities: Exploring Dimensionalities of Smartness," Future Internet, MDPI, vol. 12(5), pages 1-18, April.
    13. Karimikia, Hadi & Bradshaw, Robert & Singh, Harminder & Ojo, Adegboyega & Donnellan, Brian & Guerin, Michael, 2022. "An emergent taxonomy of boundary spanning in the smart city context – The case of smart Dublin," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
    14. Salem Ahmed Alabdali & Salvatore Flavio Pileggi & Dilek Cetindamar, 2023. "Influential Factors, Enablers, and Barriers to Adopting Smart Technology in Rural Regions: A Literature Review," Sustainability, MDPI, vol. 15(10), pages 1-38, May.
    15. Nailing Tian & Wei Wang, 2024. "Innovative Pathways for Collaborative Governance in Technology-Driven Smart Communities," Sustainability, MDPI, vol. 17(1), pages 1-26, December.
    16. Prokofieva, Irina & Gorriz, Elena, 2013. "Institutional analysis of incentives for the provision of forest goods and services: An assessment of incentive schemes in Catalonia (north-east Spain)," Forest Policy and Economics, Elsevier, vol. 37(C), pages 104-114.
    17. Mora, Luca & Gerli, Paolo & Ardito, Lorenzo & Messeni Petruzzelli, Antonio, 2023. "Smart city governance from an innovation management perspective: Theoretical framing, review of current practices, and future research agenda," Technovation, Elsevier, vol. 123(C).
    18. Battulga Buyannemekh & Mila Gasco-Hernandez & J. Ramon Gil-Garcia, 2024. "Fostering Smart Citizens: The Role of Public Libraries in Smart City Development," Sustainability, MDPI, vol. 16(5), pages 1-26, February.
    19. Bernd W. Wirtz & Marcel Becker & Florian W. Schmidt, 2022. "Smart city services: an empirical analysis of citizen preferences," Public Organization Review, Springer, vol. 22(4), pages 1063-1080, December.
    20. Mónica L. Chaparro-Mantilla & Clara I. Peña de Carrillo & Ruth Zárate-Rueda, 2021. "A Model for Competent Social Weaving in Smart Cities, Analyzed in Boys and Girls with Cognitive Impairment," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(4), pages 2083-2110, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:20:p:15075-:d:1263452. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.