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Technological dimension in innovation orientation

In: Innovation Orientation in Business Services

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Abstract

Chapter 8 focuses on the technology dimension of the innovation orientation of business services firms. Technologies develop very dynamically, being one of the main causes of turbulence in a company’s environment. At the same time, they permeate every aspect of the company’s operations, providing capabilities for innovation in processes and services. In particular, business services firms, when providing knowledge-based services, should not only be familiar with widespread but also, or perhaps most of all, emergent technologies, in striving to achieve innovation orientation. This chapter presents and discusses the meaning of technology for BS firms that recognise the potential of adopting a technology orientation. Due to the nature of business services, these companies must be constantly ahead in the field of technology, which is why the authors decided to pay special attention to the issues of technological turbulence, adoption and business capabilities, as well as technological solutions with the greatest potential, which will shape the nearest future of BS firms. This chapter proves that BS firms must keep up with technology to develop innovation orientation.

Suggested Citation

  • ., 2021. "Technological dimension in innovation orientation," Chapters, in: Innovation Orientation in Business Services, chapter 8, pages 128-140, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:19897_8
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    Cited by:

    1. Brea, Edgar & Ford, Jerad A., 2023. "No silver bullet: Cognitive technology does not lead to novelty in all firms," Technovation, Elsevier, vol. 122(C).
    2. Bruno Oliveira Martins & Chantal Lavallée & Andrea Silkoset, 2021. "Drone Use for COVID‐19 Related Problems: Techno‐solutionism and its Societal Implications," Global Policy, London School of Economics and Political Science, vol. 12(5), pages 603-612, November.
    3. Seunghwan Myeong & Syed Asad Abbas Bokhari, 2023. "Building Participative E-Governance in Smart Cities: Moderating Role of Institutional and Technological Innovation," Sustainability, MDPI, vol. 15(20), pages 1-23, October.
    4. Kotsopoulos, Dimosthenis & Karagianaki, Angeliki & Baloutsos, Stratos, 2022. "The effect of human capital, innovation capacity, and Covid-19 crisis on Knowledge-Intensive Enterprises’ growth within a VC-driven innovation ecosystem," Journal of Business Research, Elsevier, vol. 139(C), pages 1177-1191.
    5. Sascha Henninger & Martin Schneider & Arne Leitte, 2021. "Smart Sirens—Civil Protection in Rural Areas," Sustainability, MDPI, vol. 14(1), pages 1-10, December.

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