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Evaluation of Online and Offline Communication Skills in Higher Education

Author

Listed:
  • Cristina Cîrtiță-Buzoianu

    (Department of Romanian Language and Literature and Communication Sciences, Vasile Alecsandri University of Bacău, 600114 Bacău, Romania)

  • Katerina Tzafilkou

    (Information Systems IPPS, University of Macedonia, 54006 Thessaloniki, Greece)

  • Liliana Mâță

    (Teacher Training Department, Vasile Alecsandri University of Bacău, 600115 Bacău, Romania)

  • Brîndușa-Mariana Amălăncei

    (Department of Romanian Language and Literature and Communication Sciences, Vasile Alecsandri University of Bacău, 600114 Bacău, Romania)

Abstract

This study explores the offline and online communication skills of students in higher education. A total of 402 bachelor’s and master’s students from different study programs participated in the survey, such as education sciences, philology, communication sciences, and public relations. The evaluation was based on the scale of online and offline communication skills, which included four components: sociability, emotion decoding, self-disclosure, and assertiveness. The Mann–Whitney nonparametric statistical method was applied to examine the potential differences between the online and offline communication skills of students for the assessed variables of sociability, emotion detection, self-disclosure, and assertiveness. The statistical data analysis led to the following results: significantly higher online sociability; significantly higher online assertiveness; significantly higher offline emotion detection; significantly higher offline self-disclosure; bachelor’s students had significantly higher online skills than master’s students; and there were many differences between the various fields of specialization.

Suggested Citation

  • Cristina Cîrtiță-Buzoianu & Katerina Tzafilkou & Liliana Mâță & Brîndușa-Mariana Amălăncei, 2022. "Evaluation of Online and Offline Communication Skills in Higher Education," Sustainability, MDPI, vol. 14(24), pages 1-14, December.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:24:p:17039-:d:1008261
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    References listed on IDEAS

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    1. Claudiu Coman & Laurențiu Gabriel Țîru & Luiza Meseșan-Schmitz & Carmen Stanciu & Maria Cristina Bularca, 2020. "Online Teaching and Learning in Higher Education during the Coronavirus Pandemic: Students’ Perspective," Sustainability, MDPI, vol. 12(24), pages 1-24, December.
    2. Emanuela Maria AVRAM, 2015. "The Importance Of Online Communication In Higher Education," Network Intelligence Studies, Romanian Foundation for Business Intelligence, Editorial Department, issue 5, pages 15-21, June.
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