IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i18p11596-d915922.html
   My bibliography  Save this article

Impact of Crisis on Sustainable Business Model Innovation—The Role of Technology Innovation

Author

Listed:
  • Linlin Zheng

    (Business School, Huaqiao University, 269 Chenghuabei Road, Quanzhou 362021, China)

  • Yashi Dong

    (Business School, Huaqiao University, 269 Chenghuabei Road, Quanzhou 362021, China)

  • Jineng Chen

    (Graduate School, St. Paul University Philippines, Cagayan 3500, Philippines)

  • Yuyi Li

    (School of Marxism, South China Normal University, 55 Zhongshanxi Road, Guangzhou 510631, China)

  • Wenzhuo Li

    (Business School, HoHai University, Fucheng West Road, Nanjing 211100, China)

  • Miaolian Su

    (Business School, Huaqiao University, 269 Chenghuabei Road, Quanzhou 362021, China)

Abstract

The transformation of old and new technologies, the normalized crisis situation, and global economic integration blur industrial boundaries and cause the business pattern to fluctuate and become unsustainable, especially when considering the impact of the COVID-19 pandemic. This study focuses on crisis situations and combines the types of technology innovation (introduction, socialization, and differentiation) and sustainable business model innovation (efficiency, novelty, and co-benefit innovations) to theoretically analyze the dynamic impact of technology innovation on different types of sustainable business model innovations. Using a multi-case comparative analysis method, typical enterprises are selected as the sample cases. This study discusses the influences of different technology innovation schemes on sustainable business model innovation in different crisis situations. Enterprises should consider introducing technology for rapid value updates to maintain an efficient business model in an urgent production factor crisis, search for valuable and scarce technical components or introduce other entities to facilitate technical cooperation and form a novel business model in a market environment crisis, and use big data, artificial intelligence, and other technologies to create co-benefit business model innovation in a business ethics crisis. The conclusion guides enterprises and provides a framework for the optimal technical scheme under the corresponding crisis.

Suggested Citation

  • Linlin Zheng & Yashi Dong & Jineng Chen & Yuyi Li & Wenzhuo Li & Miaolian Su, 2022. "Impact of Crisis on Sustainable Business Model Innovation—The Role of Technology Innovation," Sustainability, MDPI, vol. 14(18), pages 1-28, September.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:18:p:11596-:d:915922
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/18/11596/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/18/11596/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Swapan Kumar Saha & Guijun Zhuang & Sihan Li, 2020. "Will Consumers Pay More for Efficient Delivery? An Empirical Study of What Affects E-Customers’ Satisfaction and Willingness to Pay on Online Shopping in Bangladesh," Sustainability, MDPI, vol. 12(3), pages 1-22, February.
    2. Syed Abdul Rehman Khan & Pablo Ponce & Muhammad Tanveer & Nathalie Aguirre-Padilla & Haider Mahmood & Syed Adeel Ali Shah, 2021. "Technological Innovation and Circular Economy Practices: Business Strategies to Mitigate the Effects of COVID-19," Sustainability, MDPI, vol. 13(15), pages 1-17, July.
    3. Yue Zhang & Shukuan Zhao & Xiaobo Xu, 2016. "Business model innovation: an integrated approach based on elements and functions," Information Technology and Management, Springer, vol. 17(3), pages 303-310, September.
    4. Hau L. Lee, 2018. "Big Data and the Innovation Cycle," Production and Operations Management, Production and Operations Management Society, vol. 27(9), pages 1642-1646, September.
    5. Claude Serfati, 2008. "Financial dimensions of transnational corporations, global value chain and technological innovation," Journal of Innovation Economics, De Boeck Université, vol. 0(2), pages 35-61.
    6. Yuliya Snihur & Christoph Zott & Raphael (Raffi) Amit, 2021. "Managing the Value Appropriation Dilemma in Business Model Innovation," Strategy Science, INFORMS, vol. 6(1), pages 22-38, March.
    7. Vojko Potocan, 2021. "Technology and Corporate Social Responsibility," Sustainability, MDPI, vol. 13(15), pages 1-16, August.
    8. Maja Levi Jaksic, 2016. "Sustainable Innovation of Technology and Business Models: Rethinking Business Strategy," South-Eastern Europe Journal of Economics, Association of Economic Universities of South and Eastern Europe and the Black Sea Region, vol. 14(2), pages 127-139.
    9. Christoph Zott & Raphael Amit, 2008. "The fit between product market strategy and business model: implications for firm performance," Strategic Management Journal, Wiley Blackwell, vol. 29(1), pages 1-26, January.
    10. Peixu He & Rui Sun & Hongdan Zhao & Linlin Zheng & Chuangang Shen, 2022. "Linking work-related and non-work-related supervisor–subordinate relationships to knowledge hiding: a psychological safety lens," Asian Business & Management, Palgrave Macmillan, vol. 21(4), pages 525-546, September.
    11. Harald Van Heerde & Kristiaan Helsen & Marnik G. Dekimpe, 2007. "The Impact of a Product-Harm Crisis on Marketing Effectiveness," Marketing Science, INFORMS, vol. 26(2), pages 230-245, 03-04.
    12. Morkunas, Vida J. & Paschen, Jeannette & Boon, Edward, 2019. "How blockchain technologies impact your business model," Business Horizons, Elsevier, vol. 62(3), pages 295-306.
    13. Christoph Zott & Raphael Amit, 2007. "Business Model Design and the Performance of Entrepreneurial Firms," Organization Science, INFORMS, vol. 18(2), pages 181-199, April.
    14. Kurland, Nancy B., 2017. "Accountability and the public benefit corporation," Business Horizons, Elsevier, vol. 60(4), pages 519-528.
    15. Kiel, Daniel & Arnold, Christian & Voigt, Kai-Ingo, 2017. "The influence of the Industrial Internet of Things on business models of established manufacturing companies – A business level perspective," Technovation, Elsevier, vol. 68(C), pages 4-19.
    16. Kathleen Cleeren & Marnik G. Dekimpe & Harald J. Heerde, 2017. "Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research," Journal of the Academy of Marketing Science, Springer, vol. 45(5), pages 593-615, September.
    17. Claude Gilbert, 2007. "Crisis Analysis: Between Normalization and Avoidance," Journal of Risk Research, Taylor & Francis Journals, vol. 10(7), pages 925-940, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zhen Liu & Yixin Liu & Mohamed Osmani, 2024. "Integration of Smart City Technology and Business Model Innovation," Sustainability, MDPI, vol. 16(12), pages 1-30, June.
    2. Andrew Chan & Francis Cheng & Shuk-Ling Cheng, 2023. "Post-Crisis Sustainable Performance of Manufacturing SMEs: The Roles of Positive Orientation, Financial Slack, and External Networks," Sustainability, MDPI, vol. 15(17), pages 1-18, August.
    3. Jennifer Davis-Adesegha, 2024. "Self-Disruption As A Strategy For Leveraging A Bank’s Sustainability During Disruptive Periods: A Perspective from the Caribbean Financial Institutions," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 10(5), pages 19-31, July.
    4. Alfredo Jiménez & Dorra Yahiaoui & Chi Zhang & Cuiling Jiang, 2023. "Sustainable International Management: Research in Global Culture and Leadership Development," Sustainability, MDPI, vol. 15(3), pages 1-2, February.
    5. Eri Dwi Wibawa, 2024. "Innovation Challenges in Infrastructure Cluster State-Owned Enterprises in Indonesia," GATR Journals jber243, Global Academy of Training and Research (GATR) Enterprise.
    6. Daniel López & Miquel Oliver, 2023. "Integrating Innovation into Business Strategy: Perspectives from Innovation Managers," Sustainability, MDPI, vol. 15(8), pages 1-28, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Zheng, Leven J. & Xiong, Chang & Chen, Xihui & Li, Chung-Sheng, 2021. "Product innovation in entrepreneurial firms: How business model design influences disruptive and adoptive innovation," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    2. von Delft, Stephan & Zhao, Yang, 2021. "Business models in process industries: Emerging trends and future research," Technovation, Elsevier, vol. 105(C).
    3. Sena, Vania & Nocker, Manuela, 2021. "AI and Business Models: The Good, The Bad and The Ugly," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 14(4), pages 324-397, May.
    4. Baoliang Hu & Wei Huang & Shuai Yan & Guang Liu & Tao Zhang, 2020. "Business Model Design and Customer Loyalty: The Mediating Role of Customer Citizenship Behavior," Sustainability, MDPI, vol. 12(17), pages 1-14, August.
    5. Cinzia Battistella & Gianluca Murgia & Fabio Nonino, 2021. "Free-driven web-based business models," Electronic Commerce Research, Springer, vol. 21(2), pages 445-486, June.
    6. Mukherjee, Arka & Chauhan, Satyaveer S., 2021. "The impact of product recall on advertising decisions and firm profit while envisioning crisis or being hazard myopic," European Journal of Operational Research, Elsevier, vol. 288(3), pages 953-970.
    7. Amandine Maus & Sylvie Sammut, 2018. "Business model innovation in incubators: the role played by dynamic capabilities theory," Post-Print hal-02466175, HAL.
    8. David A Brown & Nelson Ma & Jin Sug Yang & Nicole Sutton & Gillian McAllister & Deborah Parker & Olivia Rawlings-Way & Rachael L Lewis, 2023. "The impact of business model workforce configurations on value creation and value appropriation in the Australian aged care sector," Australian Journal of Management, Australian School of Business, vol. 48(3), pages 495-523, August.
    9. Meena Madhavan & Mohammed Ali Sharafuddin & Thanapong Chaichana, 2022. "Impact of Business Model Innovation on Sustainable Performance of Processed Marine Food Product SMEs in Thailand—A PLS-SEM Approach," Sustainability, MDPI, vol. 14(15), pages 1-33, August.
    10. Maria Rosa De Giacomo & Raimund Bleischwitz, 2020. "Business models for environmental sustainability: Contemporary shortcomings and some perspectives," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3352-3369, December.
    11. Jianyu Zhao & Yining Huang & Xi Xi & Shanshan Wang, 2021. "How knowledge heterogeneity influences business model design: mediating effects of strategic learning and bricolage," International Entrepreneurship and Management Journal, Springer, vol. 17(2), pages 889-919, June.
    12. Yu, Heyao & Legendre, Tiffany S. & Ma, Jing, 2021. "We stand by our brand: Consumers’ post-food safety crisis purchase intention and moral reasoning," Journal of Business Research, Elsevier, vol. 132(C), pages 79-87.
    13. Wüstenhagen, Rolf & Menichetti, Emanuela, 2012. "Strategic choices for renewable energy investment: Conceptual framework and opportunities for further research," Energy Policy, Elsevier, vol. 40(C), pages 1-10.
    14. Wissal Affes & Habib Affes, 2022. "Business Model and Firm Performance in Tunisian Firms: a Mediated Moderation Analysis," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(4), pages 2822-2839, December.
    15. Chengde Zheng & Xiaofeng Yu & Qiming Jin, 2017. "How user relationships affect user perceived value propositions of enterprises on social commerce platforms," Information Systems Frontiers, Springer, vol. 19(6), pages 1261-1271, December.
    16. Costa Climent, Ricardo & Haftor, Darek M., 2021. "Business model theory-based prediction of digital technology use: An empirical assessment," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    17. Ancillai, Chiara & Sabatini, Andrea & Gatti, Marco & Perna, Andrea, 2023. "Digital technology and business model innovation: A systematic literature review and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    18. Esben Rahbek Gjerdrum Pedersen & Wencke Gwozdz & Kerli Kant Hvass, 2018. "Exploring the Relationship Between Business Model Innovation, Corporate Sustainability, and Organisational Values within the Fashion Industry," Journal of Business Ethics, Springer, vol. 149(2), pages 267-284, May.
    19. Raphaël Maucuer & Alexandre Renaud & Sébastien Ronteau & Laurent Muzellec, 2022. "What can we learn from marketers? A bibliometric analysis of the marketing literature on business model research," Post-Print hal-03718522, HAL.
    20. Sascha Kraus & Alexander Brem & Miriam Schuessler & Felix Schuessler & Thomas Niemand, 2019. "Innovative Born Globals: Investigating the Influence of Their Business Models on International Performance," World Scientific Book Chapters, in: Alexander Brem & Joe Tidd & Tugrul Daim (ed.), Managing Innovation Internationalization of Innovation, chapter 11, pages 275-328, World Scientific Publishing Co. Pte. Ltd..

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:18:p:11596-:d:915922. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.