IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i6p3491-d521636.html
   My bibliography  Save this article

Sustainable Virtual Teams: Promoting Well-Being through Affect Management Training and Openness to Experience Configurations

Author

Listed:
  • Baltasar González-Anta

    (Research Institute IDOCAL, University of Valencia, 46010 Valencia, Spain)

  • Virginia Orengo

    (Research Institute IDOCAL, University of Valencia, 46010 Valencia, Spain)

  • Ana Zornoza

    (Research Institute IDOCAL, University of Valencia, 46010 Valencia, Spain)

  • Vicente Peñarroja

    (Faculty of Economics and Business, Universitat Oberta de Catalunya (UOC), 08035 Barcelona, Spain)

  • Nuria Gamero

    (Department of Social Psychology, Faculty of Psychology, University of Seville, 41018 Sevilla, Spain)

Abstract

A disruptive digitalization recently occurred that led to the fast adoption of virtual teams. However, membership diversity and team virtuality threaten members’ well-being, especially if faultlines appear (i.e., subgroups). Considering the job demands–resources model and the role of group affect in shaping members’ perceptions of well-being, we test the effectiveness of a short-term affect management training for increasing members’ eudaimonic well-being. Moreover, based on the trait activation theory and the contingent configuration approach, we draw on the personality composition literature to test how different openness to experience configurations of team level and diversity together moderate the effect of the training. Hypotheses were tested using a pre–post design in an online randomized controlled trial in an educational context in Spain, with a sample of 52 virtual teams with faultlines. Results show that affect management training increased eudaimonic well-being. Furthermore, there was a moderation effect (three-way interaction) of openness to experience configurations, so that the training was more effective in teams with high levels and low diversity in openness to experience. We discuss implications for training, well-being, and personality composition literature. This study helps organizations develop sustainable virtual teams with engaged members through affect management training and selection processes based on the openness to experience trait.

Suggested Citation

  • Baltasar González-Anta & Virginia Orengo & Ana Zornoza & Vicente Peñarroja & Nuria Gamero, 2021. "Sustainable Virtual Teams: Promoting Well-Being through Affect Management Training and Openness to Experience Configurations," Sustainability, MDPI, vol. 13(6), pages 1-22, March.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:6:p:3491-:d:521636
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/6/3491/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/13/6/3491/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Esther Pagán-Castaño & Javier Sánchez-García & Fernando J. Garrigos-Simon & María Guijarro-García, 2021. "The Influence of Management on Teacher Well-Being and the Development of Sustainable Schools," Sustainability, MDPI, vol. 13(5), pages 1-23, March.
    2. Patricia L. Costa & Ana Passos & Arnold B. Bakker, 2012. "Team Work Engagement: Considering Team Dynamics for Engagement," Working Papers Series 2 12-06, ISCTE-IUL, Business Research Unit (BRU-IUL).
    3. Cheshin, Arik & Rafaeli, Anat & Bos, Nathan, 2011. "Anger and happiness in virtual teams: Emotional influences of text and behavior on others' affect in the absence of non-verbal cues," Organizational Behavior and Human Decision Processes, Elsevier, vol. 116(1), pages 2-16, September.
    4. Eric Molleman, 2005. "Diversity in Demographic Characteristics, Abilities and Personality Traits: Do Faultlines Affect Team Functioning?," Group Decision and Negotiation, Springer, vol. 14(3), pages 173-193, May.
    5. Jaime Andrés Bayona & Amparo Caballer & José María Peiró, 2020. "The Relationship between Knowledge Characteristics’ Fit and Job Satisfaction and Job Performance: The Mediating Role of Work Engagement," Sustainability, MDPI, vol. 12(6), pages 1-20, March.
    6. Gruenfeld, Deborah H & Mannix, Elizabeth A. & Williams, Katherine Y. & Neale, Margaret A., 1996. "Group Composition and Decision Making: How Member Familiarity and Information Distribution Affect Process and Performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 67(1), pages 1-15, July.
    7. Günter K Stahl & Martha L Maznevski & Andreas Voigt & Karsten Jonsen, 2010. "Unraveling the effects of cultural diversity in teams: A meta-analysis of research on multicultural work groups," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 41(4), pages 690-709, May.
    8. John R. Hollenbeck, 2008. "The Role of Editing in Knowledge Development: Consensus Shifting and Consensus Creation," Palgrave Macmillan Books, in: Yehuda Baruch & Alison M. Konrad & Herman Aguinis & William H. Starbuck (ed.), Opening the Black Box of Editorship, chapter 2, pages 16-26, Palgrave Macmillan.
    9. Richard L. Daft & Robert H. Lengel, 1986. "Organizational Information Requirements, Media Richness and Structural Design," Management Science, INFORMS, vol. 32(5), pages 554-571, May.
    10. Anderson, Marc H, 2009. "The role of group personality composition in the emergence of task and relationship conflict within groups," Journal of Management & Organization, Cambridge University Press, vol. 15(1), pages 82-96, March.
    11. Kelly, Janice R. & Barsade, Sigal G., 2001. "Mood and Emotions in Small Groups and Work Teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(1), pages 99-130, September.
    12. E. Martínez-Moreno & A. Zornoza & V. Orengo & L. F. Thompson, 2015. "The Effects of Team Self-Guided Training on Conflict Management in Virtual Teams," Group Decision and Negotiation, Springer, vol. 24(5), pages 905-923, September.
    13. Vida Davidavičienė & Khaled Al Majzoub & Ieva Meidute-Kavaliauskiene, 2020. "Factors Affecting Knowledge Sharing in Virtual Teams," Sustainability, MDPI, vol. 12(17), pages 1-16, August.
    14. José M. Peiró & David Montesa & Aida Soriano & Malgorzata W. Kozusznik & Esther Villajos & Jorge Magdaleno & Nia Plamenova Djourova & Yarid Ayala, 2021. "Revisiting the Happy-Productive Worker Thesis from a Eudaimonic Perspective: A Systematic Review," Sustainability, MDPI, vol. 13(6), pages 1-27, March.
    15. Esther Villajos & Núria Tordera & José M. Peiró, 2019. "Human Resource Practices, Eudaimonic Well-Being, and Creative Performance: The Mediating Role of Idiosyncratic Deals for Sustainable Human Resource Management," Sustainability, MDPI, vol. 11(24), pages 1-20, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Pilar Martín-Hernández & Marta Gil-Lacruz & Ana I. Gil-Lacruz & Juan Luis Azkue-Beteta & Eva M. Lira & Luis Cantarero, 2021. "Fostering University Students’ Engagement in Teamwork and Innovation Behaviors through Game-Based Learning (GBL)," Sustainability, MDPI, vol. 13(24), pages 1-16, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Cheshin, Arik & Amit, Adi & van Kleef, Gerben A., 2018. "The interpersonal effects of emotion intensity in customer service: Perceived appropriateness and authenticity of attendants' emotional displays shape customer trust and satisfaction," Organizational Behavior and Human Decision Processes, Elsevier, vol. 144(C), pages 97-111.
    2. Tatiana Kostova & Sjoerd Beugelsdijk, 2021. "Integrating Diversity into Distance Research for Added Rigor, Parsimony, and Relevance," Journal of Management Studies, Wiley Blackwell, vol. 58(6), pages 1669-1689, September.
    3. Karen A. Jehn & Lindred Greer & Sheen Levine & Gabriel Szulanski, 2008. "The Effects of Conflict Types, Dimensions, and Emergent States on Group Outcomes," Group Decision and Negotiation, Springer, vol. 17(6), pages 465-495, November.
    4. Kyle Lewis, 2004. "Knowledge and Performance in Knowledge-Worker Teams: A Longitudinal Study of Transactive Memory Systems," Management Science, INFORMS, vol. 50(11), pages 1519-1533, November.
    5. L. Kent Marett & Joey F. George, 2004. "Deception in the Case of One Sender and Multiple Receivers," Group Decision and Negotiation, Springer, vol. 13(1), pages 29-44, January.
    6. Ambos, Tina C. & Ambos, Björn & Eich, Katharina J. & Puck, Jonas, 2016. "Imbalance and Isolation: How Team Configurations Affect Global Knowledge Sharing," Journal of International Management, Elsevier, vol. 22(4), pages 316-332.
    7. María del Carmen Triana & Kwanghyun Kim & Seo‐Young Byun & Dora María Delgado & Winfred Arthur, 2021. "The Relationship Between Team Deep‐Level Diversity and Team Performance: A Meta‐Analysis of the Main Effect, Moderators, and Mediating Mechanisms," Journal of Management Studies, Wiley Blackwell, vol. 58(8), pages 2137-2179, December.
    8. Huo, Dong & Motohashi, Kazuyuki & Gong, Han, 2019. "Team diversity as dissimilarity and variety in organizational innovation," Research Policy, Elsevier, vol. 48(6), pages 1564-1572.
    9. Nuria Gamero & Baltasar González-Anta & Virginia Orengo & Ana Zornoza & Vicente Peñarroja, 2021. "Is Team Emotional Composition Essential for Virtual Team Members’ Well-Being? The Role of a Team Emotional Management Intervention," IJERPH, MDPI, vol. 18(9), pages 1-19, April.
    10. Lu Wang & Lorna Doucet & Mary Waller & Karin Sanders & Sybil Phillips, 2016. "A Laughing Matter: Patterns of Laughter and the Effectiveness of Working Dyads," Organization Science, INFORMS, vol. 27(5), pages 1142-1160, October.
    11. Peter Magnusson & Anja Schuster & Vas Taras, 2014. "A Process-Based Explanation of the Psychic Distance Paradox: Evidence from Global Virtual Teams," Management International Review, Springer, vol. 54(3), pages 283-306, June.
    12. Davaei, Mahboobeh & Gunkel, Marjaana & Veglio, Valerio & Taras, Vas, 2022. "The influence of cultural intelligence and emotional intelligence on conflict occurrence and performance in global virtual teams," Journal of International Management, Elsevier, vol. 28(4).
    13. Katerina Bezrukova & Karen A. Jehn & Elaine L. Zanutto & Sherry M. B. Thatcher, 2009. "Do Workgroup Faultlines Help or Hurt? A Moderated Model of Faultlines, Team Identification, and Group Performance," Organization Science, INFORMS, vol. 20(1), pages 35-50, February.
    14. Hong Ren & Barbara Gray & David A. Harrison, 2015. "Triggering Faultline Effects in Teams: The Importance of Bridging Friendship Ties and Breaching Animosity Ties," Organization Science, INFORMS, vol. 26(2), pages 390-404, April.
    15. Daan van Knippenberg & Hanneke J. M. Kooij-de Bode & Wendy P. van Ginkel, 2010. "The Interactive Effects of Mood and Trait Negative Affect in Group Decision Making," Organization Science, INFORMS, vol. 21(3), pages 731-744, June.
    16. Ermanno C. Tortia & Silvia Sacchetti & Francisco J. López-Arceiz, 2022. "A Human Growth Perspective on Sustainable HRM Practices, Worker Well-Being and Organizational Performance," Sustainability, MDPI, vol. 14(17), pages 1-22, September.
    17. Mäkelä, Kristiina & Andersson, Ulf & Seppälä, Tomi, 2012. "Interpersonal similarity and knowledge sharing within multinational organizations," International Business Review, Elsevier, vol. 21(3), pages 439-451.
    18. Xu, Xiao-Yu & Jia, Qing-Dan & Tayyab, Syed Muhammad Usman, 2024. "Exploring the stimulating role of augmented reality features in E-commerce: A three-staged hybrid approach," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
    19. Rosalie L Tung & Günter K Stahl, 2018. "The tortuous evolution of the role of culture in IB research: What we know, what we don’t know, and where we are headed," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 49(9), pages 1167-1189, December.
    20. Nault, Kelly A. & Sezer, Ovul & Klein, Nadav, 2023. "It’s the journey, not just the destination: Conveying interpersonal warmth in written introductions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 177(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:6:p:3491-:d:521636. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.