IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i4p2147-d500865.html
   My bibliography  Save this article

Teleworking during the Covid-19 Crisis in Italy: Evidence and Tentative Interpretations

Author

Listed:
  • Oksana Tokarchuk

    (Faculty of Economics and Management, Free University of Bolzano-Bozen, 39100 Bolzano, Italy)

  • Roberto Gabriele

    (Department of Economics and Management, University of Trento, 38122 Trento, Italy)

  • Giorgio Neglia

    (Fondirigenti, Fondirigenti G. Taliercio, viale Pasteur, 10-00144 Roma, Italy)

Abstract

The paper investigates the determinants and discusses the consequences of the switch towards Italian high-tech firms’ teleworking due to the COVID-19 crisis. Teleworking is important to reduce traffic congestion and increase the sustainability of cities, and as such, it is important to understand what helps the successful transition of firms to telework. COVID-19 crisis represents a natural experiment that allows studying organizational ability to adapt to unexpected environmental changes rapidly. The study is based on a survey conducted in mid-April 2020 during the COVID-19 lockdown among Italian manufacturing firms’ managers in high-tech sectors. The final sample is composed of 179 observations. Using path analysis, we model the organizational e-readiness as a mediator of the firm’s technological and organizational characteristics in the rate of adoption of teleworking. Teleworking is also modeled as dependent on human resources and from the exogenous shock represented by COVID-19 lockdown. While teleworking has been imposed by COVID-19, organizational readiness plays a key role in shaping the rate of teleworking adoption during emergencies.

Suggested Citation

  • Oksana Tokarchuk & Roberto Gabriele & Giorgio Neglia, 2021. "Teleworking during the Covid-19 Crisis in Italy: Evidence and Tentative Interpretations," Sustainability, MDPI, vol. 13(4), pages 1-11, February.
  • Handle: RePEc:gam:jsusta:v:13:y:2021:i:4:p:2147-:d:500865
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/4/2147/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/13/4/2147/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Nader Ale Ebrahim & Shamsuddin Ahmed & Zahari Taha, 2009. "Virtual Teams for New Product Development: An Innovative Experience for R&D Engineers," Post-Print hal-00593361, HAL.
    2. Hopkins, John L. & McKay, Judith, 2019. "Investigating ‘anywhere working’ as a mechanism for alleviating traffic congestion in smart cities," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 258-272.
    3. Groen, Bianca A.C. & van Triest, Sander P. & Coers, Michael & Wtenweerde, Neeke, 2018. "Managing flexible work arrangements: Teleworking and output controls," European Management Journal, Elsevier, vol. 36(6), pages 727-735.
    4. Birger Wernerfelt, 1984. "A resource‐based view of the firm," Strategic Management Journal, Wiley Blackwell, vol. 5(2), pages 171-180, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lashitew, Addisu A., 2023. "When businesses go digital: The role of CEO attributes in technology adoption and utilization during the COVID-19 pandemic," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    2. Nadezda Krasilnikova & Meike Levin-Keitel, 2022. "Telework as a Game-Changer for Sustainability? Transitions in Work, Workplace and Socio-Spatial Arrangements," Sustainability, MDPI, vol. 14(11), pages 1-13, June.
    3. Ed Burton & David John Edwards & Chris Roberts & Nicholas Chileshe & Joseph H. K. Lai, 2021. "Delineating the Implications of Dispersing Teams and Teleworking in an Agile UK Construction Sector," Sustainability, MDPI, vol. 13(17), pages 1-21, September.
    4. Panayotis Christidis & Aris Christodoulou & Elena Navajas-Cawood & Biagio Ciuffo, 2021. "The Post-Pandemic Recovery of Transport Activity: Emerging Mobility Patterns and Repercussions on Future Evolution," Sustainability, MDPI, vol. 13(11), pages 1-17, June.
    5. Čiarnienė Ramunė & Vienažindienė Milita & Adamonienė Rūta, 2023. "Teleworking and sustainable behaviour in the context of COVID-19: the case of Lithuania," Engineering Management in Production and Services, Sciendo, vol. 15(1), pages 1-11, March.
    6. Georgiana-Camelia Georgescu (Cretan) & Rodica Gherghina & Ioana Duca & Mirela Anca Postole & Carmen Maria Constantinescu, 2021. "Determinants of Employees’ Option for Preserving Teleworking After the COVID-19 Pandemic," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 23(58), pages 669-669, August.
    7. Emelie Mannebäck & Ali Padyab, 2021. "Challenges of Managing Information Security during the Pandemic," Challenges, MDPI, vol. 12(2), pages 1-17, November.
    8. Grégory Jemine, 2023. "Beyond the Storm: an Exploratory Survey on HR Managers' Representations of Epidemic-Induced Telework," Post-Print hal-04080595, HAL.
    9. Andreja Mihailović & Julija Cerović Smolović & Ivan Radević & Neli Rašović & Nikola Martinović, 2021. "COVID-19 and Beyond: Employee Perceptions of the Efficiency of Teleworking and Its Cybersecurity Implications," Sustainability, MDPI, vol. 13(12), pages 1-26, June.
    10. Asmussen, Katherine E. & Mondal, Aupal & Bhat, Chandra R. & Pendyala, Ram M., 2023. "On modeling future workplace location decisions: An analysis of Texas employees," Transportation Research Part A: Policy and Practice, Elsevier, vol. 172(C).
    11. Mihail Busu & Attila Gyorgy, 2021. "The Mediating Role of the Ability to Adapt to Teleworking to Increase the Organizational Performance," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 23(58), pages 654-654, August.
    12. Magnus Moglia & John Hopkins & Anne Bardoel, 2021. "Telework, Hybrid Work and the United Nation’s Sustainable Development Goals: Towards Policy Coherence," Sustainability, MDPI, vol. 13(16), pages 1-28, August.
    13. Jorge De Andres-Sanchez & Angel Belzunegui-Eraso & Mar Souto-Romero, 2023. "Perception of the Effects of Working from Home on Isolation and Stress by Spanish Workers during COVID-19 Pandemic," Social Sciences, MDPI, vol. 12(2), pages 1-25, January.
    14. Abay Asfaw, 2022. "Racial and Ethnic Disparities in Teleworking Due to the COVID-19 Pandemic in the United States: A Mediation Analysis," IJERPH, MDPI, vol. 19(8), pages 1-18, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Soga, Lebene Richmond & Bolade-Ogunfodun, Yemisi & Mariani, Marcello & Nasr, Rita & Laker, Benjamin, 2022. "Unmasking the other face of flexible working practices: A systematic literature review," Journal of Business Research, Elsevier, vol. 142(C), pages 648-662.
    2. Marina Dabić & Jane Maley & Leo-Paul Dana & Ivan Novak & Massimiliano M. Pellegrini & Andrea Caputo, 2020. "Pathways of SME internationalization: a bibliometric and systematic review," Small Business Economics, Springer, vol. 55(3), pages 705-725, October.
    3. Jonathan H. Reed, 2022. "Operational and strategic change during temporary turbulence: evidence from the COVID-19 pandemic," Operations Management Research, Springer, vol. 15(1), pages 589-608, June.
    4. Witold Nowiński & Wanda Nowara, 2011. "Stopień i uwarunkowania internacjonalizacji polskich małych i średnich przedsiębiorstw," Gospodarka Narodowa. The Polish Journal of Economics, Warsaw School of Economics, issue 3, pages 29-45.
    5. Fumihiko Isada, 2021. "Changes in the International Network of Japanese Electronics Manufacturers," International Journal of Business and Management, International Institute of Social and Economic Sciences, vol. 9(1), pages 47-62, May.
    6. Gregorio Rius-Sorolla & Sofía Estelles-Miguel & Carlos Rueda-Armengot, 2020. "Multivariable Supplier Segmentation in Sustainable Supply Chain Management," Sustainability, MDPI, vol. 12(11), pages 1-16, June.
    7. Lai, John & Olynk Widmar, Nicole J. & Gunderson, Michael A. & Widmar, David A. & Ortega, David L., 2018. "Prioritization of farm success factors by commercial farm managers," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 21(6), July.
    8. Peter Grajzl & Stjepan Srhoj & Jaka Cepec & Barbara Mörec, 2024. "A by-product of big government: the attenuating role of public procurement for the effectiveness of grants-based entrepreneurship policy," Small Business Economics, Springer, vol. 62(3), pages 895-916, March.
    9. Muhammad Sajjad Hussain & Muhammad Muhaizam Bin Musa Musa & Abdelnaser Omran Ali, 2018. "The Impact of Private Ownership Structure on Risk Taking by Pakistani Banks: An Empirical Study AbstractThe financial crisis of 2007-09 was converted the focus of researchers and regulators toward ban," Pakistan Journal of Humanities and Social Sciences, International Research Alliance for Sustainable Development (iRASD), vol. 6(3), pages :325-337, September.
    10. Peter E. Harland & Zakir Uddin & Sven Laudien, 2020. "Product platforms as a lever of competitive advantage on a company-wide level: a resource management perspective," Review of Managerial Science, Springer, vol. 14(1), pages 137-158, February.
    11. Henry M. H. Chan & Vincent W. S. Cho, 2022. "An Empirical Study: The Impact of Collaborative Communications on New Product Creativity That Contributes to New Product Performance," Sustainability, MDPI, vol. 14(8), pages 1-17, April.
    12. Hornyák, Miklós & Kruzslicz, Ferenc & Lányi, Beatrix, 2023. "A kis- és középvállalatok digitális transzformációja - az online jelenlét és a versenyképesség összefüggései [The relationships between the online presence of SMEs and competitiveness]," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(5), pages 517-543.
    13. Marco Valeri & Rodolfo Baggio, 2021. "A critical reflection on the adoption of blockchain in tourism," Information Technology & Tourism, Springer, vol. 23(2), pages 121-132, June.
    14. Chwiłkowska-Kubala, Anna & Cyfert, Szymon & Malewska, Kamila & Mierzejewska, Katarzyna & Szumowski, Witold, 2023. "The impact of resources on digital transformation in energy sector companies. The role of readiness for digital transformation," Technology in Society, Elsevier, vol. 74(C).
    15. Brogi, Marina & Lagasio, Valentina, 2022. "Better safe than sorry. Bank corporate governance, risk-taking, and performance," Finance Research Letters, Elsevier, vol. 44(C).
    16. Bruno Michel Roman Pais Seles & Janaina Mascarenhas & Ana Beatriz Lopes de Sousa Jabbour & Adriana Hoffman Trevisan, 2022. "Smoothing the circular economy transition: The role of resources and capabilities enablers," Business Strategy and the Environment, Wiley Blackwell, vol. 31(4), pages 1814-1837, May.
    17. Arie Y Lewin & Silvia Massini & Carine Peeters, 2020. "Absorptive capacity, socially enabling mechanisms, and the role of learning from trial and error experiments: A tribute to Dan Levinthal’s contribution to international business research," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(9), pages 1568-1579, December.
    18. André de Abreu Saraiva Monteiro Alves & Fernando Manuel Pereira de Oliveira Carvalho, 2022. "How Dynamic Managerial Capabilities, Entrepreneurial Orientation, and Operational Capabilities Impact Microenterprises’ Global Performance," Sustainability, MDPI, vol. 15(1), pages 1-23, December.
    19. Claudio Vitari & Elisabetta Raguseo, 2016. "Big data value and financial performance: an empirical investigation [Digital data, dynamic capability and financial performance: an empirical investigation in the era of Big Data]," Post-Print halshs-01923271, HAL.
    20. Ahmad Ibrahim Aljumah & Mohammed T. Nuseir & Md. Mahmudul Alam, 2021. "Traditional marketing analytics, big data analytics and big data system quality and the success of new product development," Post-Print hal-03538161, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:4:p:2147-:d:500865. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.