IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i15p8624-d607125.html
   My bibliography  Save this article

From Stakeholder Communication to Engagement for the Sustainable Development Goals (SDGs): A Case Study of LG Electronics

Author

Listed:
  • Hannah Jun

    (Graduate School of International Studies, Ewha Womans University, Seoul 03760, Korea)

  • Minseok Kim

    (Sustainability Lab Inc., Seoul 06611, Korea)

Abstract

While multi-stakeholder engagement is critical to achieving the Sustainable Development Goals (SDGs), there is less understanding in the literature about how the private sector can enhance such engagement at an institutional level. In this study, we examine the case of LG Electronics (LGE), one of South Korea’s most sustainable firms. This case study highlights the key strategies that LGE employed in engaging stakeholders for the SDGs, with a focus on stakeholder scope and engagement over three phases: (1) stakeholder communication; (2) stakeholder involvement; and (3) stakeholder engagement. In addition, this paper emphasizes governance mechanisms that facilitated more effective stakeholder engagement, including the company’s Corporate Sustainability Management (CSM) strategies, CSR Committee and Sustainability Management Council. These findings also highlight the usefulness of the common language provided by the SDGs in stakeholder engagement and provide practical implications for the private sector in contributing to the shared global agenda.

Suggested Citation

  • Hannah Jun & Minseok Kim, 2021. "From Stakeholder Communication to Engagement for the Sustainable Development Goals (SDGs): A Case Study of LG Electronics," Sustainability, MDPI, vol. 13(15), pages 1-19, August.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:15:p:8624-:d:607125
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/15/8624/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/13/15/8624/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Willem Schramade, 2017. "Investing in the UN Sustainable Development Goals: Opportunities for Companies and Investors," Journal of Applied Corporate Finance, Morgan Stanley, vol. 29(2), pages 87-99, June.
    2. Ki-Hoon Lee & Chung Hee Kim, 2014. "Corporate Social Responsibility (CSR) Practice and Implementation Within the Institutional Context: The Case of the Republic of Korea," CSR, Sustainability, Ethics & Governance, in: Kim Cheng Patrick Low & Samuel O. Idowu & Sik Liong Ang (ed.), Corporate Social Responsibility in Asia, edition 127, chapter 0, pages 65-82, Springer.
    3. Chad Albrecht & Chad Turnbull & Yingying Zhang & Christopher J. Skousen, 2010. "The relationship between South Korean chaebols and fraud," Management Research Review, Emerald Group Publishing Limited, vol. 33(3), pages 257-268, March.
    4. K. Dhanda, 2013. "Case Study in the Evolution of Sustainability: Baxter International Inc," Journal of Business Ethics, Springer, vol. 112(4), pages 667-684, February.
    5. Phillips, Robert & Freeman, R. Edward & Wicks, Andrew C., 2003. "What Stakeholder Theory is Not," Business Ethics Quarterly, Cambridge University Press, vol. 13(4), pages 479-502, October.
    6. Lorren Kirsty Haywood & Nikki Funke & Michelle Audouin & Constansia Musvoto & Anton Nahman, 2019. "The Sustainable Development Goals in South Africa: Investigating the need for multi-stakeholder partnerships," Development Southern Africa, Taylor & Francis Journals, vol. 36(5), pages 555-569, September.
    7. Periyasami Anbarasan & Sushil, 2018. "Stakeholder Engagement in Sustainable Enterprise: Evolving a Conceptual Framework, and a Case Study of ITC," Business Strategy and the Environment, Wiley Blackwell, vol. 27(3), pages 282-299, March.
    8. Roberts, Robin W., 1992. "Determinants of corporate social responsibility disclosure: An application of stakeholder theory," Accounting, Organizations and Society, Elsevier, vol. 17(6), pages 595-612, August.
    9. Ng, Siew Imm & Chia, Kei Wei & Ho, Jo Ann & Ramachandran, Sridar, 2017. "Seeking tourism sustainability – A case study of Tioman Island, Malaysia," Tourism Management, Elsevier, vol. 58(C), pages 101-107.
    10. Campbell, Terry II & Keys, Phyllis Y., 2002. "Corporate governance in South Korea: the chaebol experience," Journal of Corporate Finance, Elsevier, vol. 8(4), pages 373-391, October.
    11. Cameron Allen & Graciela Metternicht & Thomas Wiedmann, 2017. "An Iterative Framework for National Scenario Modelling for the Sustainable Development Goals (SDGs)," Sustainable Development, John Wiley & Sons, Ltd., vol. 25(5), pages 372-385, September.
    12. Rob Tulder & Nienke Keen, 2018. "Capturing Collaborative Challenges: Designing Complexity-Sensitive Theories of Change for Cross-Sector Partnerships," Journal of Business Ethics, Springer, vol. 150(2), pages 315-332, June.
    13. Kim, Chung Hee & Amaeshi, Kenneth & Harris, Simon & Suh, Chang-Jin, 2013. "CSR and the national institutional context: The case of South Korea," Journal of Business Research, Elsevier, vol. 66(12), pages 2581-2591.
    14. John M Bryson, 2004. "What to do when Stakeholders matter," Public Management Review, Taylor & Francis Journals, vol. 6(1), pages 21-53, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Nurul Jannah Mustafa Khan & Hasani Mohd Ali, 2023. "Regulations on Non-Financial Disclosure in Corporate Reporting: A Thematic Review," Sustainability, MDPI, vol. 15(3), pages 1-23, February.
    2. Akrum Helfaya & Phuong Bui, 2022. "Exploring the Status Quo of Adopting the 17 UN SDGs in a Developing Country—Evidence from Vietnam," Sustainability, MDPI, vol. 14(22), pages 1-29, November.
    3. Beatriz Aibar-Guzmán & Cristina Aibar-Guzmán, 2023. "Editorial for the Special Issue “Business Strategies Concerning the Sustainable Development Goals and the SDG Compass”," Sustainability, MDPI, vol. 15(3), pages 1-5, January.
    4. Isabel‐María García‐Sánchez & Víctor Amor‐Esteban & Cristina Aibar‐Guzmán & Beatriz Aibar‐Guzmán, 2023. "Translating the 2030 Agenda into reality through stakeholder engagement," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(2), pages 941-958, April.
    5. Belén López, 2022. "How Higher Education Promotes the Integration of Sustainable Development Goals—An Experience in the Postgraduate Curricula," Sustainability, MDPI, vol. 14(4), pages 1-13, February.
    6. Tian, Li & Wang, Qianyun, 2024. "Improving mineral mining enterprises environmental performance through corporate social responsibility practices in China: Implications for minerals policymaking," Resources Policy, Elsevier, vol. 88(C).
    7. Elías Domingo‐Posada & Pilar L. González‐Torre & Marta M. Vidal‐Suárez, 2024. "Sustainable development goals and corporate strategy: A map of the field," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(4), pages 2733-2748, July.
    8. María Garrido-Ruso & Beatriz Aibar-Guzmán & Albertina Paula Monteiro, 2022. "Businesses’ Role in the Fulfillment of the 2030 Agenda: A Bibliometric Analysis," Sustainability, MDPI, vol. 14(14), pages 1-35, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yang Deng & Tze San Ong & Rosmila Senik, 2024. "Trick or treat? A bibliometric literature review of corporate social responsibility and earnings management," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(5), pages 4361-4383, September.
    2. Seo, Kwanglim & Moon, Joonho & Lee, Seoki, 2015. "Synergy of corporate social responsibility and service quality for airlines: The moderating role of carrier type," Journal of Air Transport Management, Elsevier, vol. 47(C), pages 126-134.
    3. Hyejoon Rim & Jisu Kim & Chuqing Dong, 2019. "A cross‐national comparison of transparency signaling in corporate social responsibility reporting: The United States, South Korea, and China cases," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(6), pages 1517-1529, November.
    4. Bongani Munkuli & Renee Horne, 2018. "Financial Markets Value Reputation for Corporate Social Responsibility (CSR) – A Study of the South African Mining Sector," Africagrowth Agenda, Africagrowth Institute, vol. 15(2), pages 17-22.
    5. Bogdan Wit & Korneliusz Pylak, 2020. "Implementation of triple bottom line to a business model canvas in reverse logistics," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(4), pages 679-697, December.
    6. Jacob Cherian & Muhammad Safdar Sial & Dang Khoa Tran & Jinsoo Hwang & Thai Hong Thuy Khanh & Mansoor Ahmed, 2020. "The Strength of CEOs’Influence on CSR in Chinese listed Companies. New Insights from an Agency Theory Perspective," Sustainability, MDPI, vol. 12(6), pages 1-13, March.
    7. Emilio Abad-Segura & Francisco Joaquín Cortés-García & Luis J. Belmonte-Ureña, 2019. "The Sustainable Approach to Corporate Social Responsibility: A Global Analysis and Future Trends," Sustainability, MDPI, vol. 11(19), pages 1-24, September.
    8. Samuel Petros Sebhatu & Bo Enquist, 2022. "Values and Multi-stakeholder Dialog for Business Transformation in Light of the UN Sustainable Development Goals," Journal of Business Ethics, Springer, vol. 180(4), pages 1059-1074, November.
    9. Byungki Kim & Jinhan Pae & Choong-Yuel Yoo, 2019. "Business Groups and Tunneling: Evidence from Corporate Charitable Contributions by Korean Companies," Journal of Business Ethics, Springer, vol. 154(3), pages 643-666, February.
    10. Rouwette, Etiënne & van Kranenburg, Hans & Freeman, Edward, 2017. "Reviewing the role of stakeholders in Operational Research: A stakeholder theory perspectiveAuthor-Name: de Gooyert, Vincent," European Journal of Operational Research, Elsevier, vol. 262(2), pages 402-410.
    11. G. Abord-Hugon Nonet & T. Gössling & R. Tulder & J. M. Bryson, 2022. "Multi-stakeholder Engagement for the Sustainable Development Goals: Introduction to the Special Issue," Journal of Business Ethics, Springer, vol. 180(4), pages 945-957, November.
    12. Laura Girella & Paola Rossi & Stefano Zambon, 2019. "Exploring the firm and country determinants of the voluntary adoption of integrated reporting," Business Strategy and the Environment, Wiley Blackwell, vol. 28(7), pages 1323-1340, November.
    13. Yongsun Paik & Jong Min Lee & Yong Suhk Pak, 2019. "Convergence in International Business Ethics? A Comparative Study of Ethical Philosophies, Thinking Style, and Ethical Decision-Making Between US and Korean Managers," Journal of Business Ethics, Springer, vol. 156(3), pages 839-855, May.
    14. Mo, Kyoungwon & Lee, Kyung Yun, 2021. "Affiliated Mutual Fund Investments and Discretionary Accruals: Evidence from Korea," Finance Research Letters, Elsevier, vol. 43(C).
    15. Anthony Alexander & Helen Walker & Izabela Delabre, 2022. "A Decision Theory Perspective on Wicked Problems, SDGs and Stakeholders: The Case of Deforestation," Journal of Business Ethics, Springer, vol. 180(4), pages 975-995, November.
    16. Raúl León & Aitor Salesa, 2024. "Is sustainability reporting disclosing what is relevant? Assessing materiality accuracy in the Spanish telecommunication industry," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(8), pages 21433-21460, August.
    17. Alvaro Rojas & Daniel Lorenzo, 2021. "Environmental and Social Goals in Spanish SMEs: The Moderating Effect of Family Influence," Sustainability, MDPI, vol. 13(4), pages 1-17, February.
    18. René Orij, 2010. "Corporate social disclosures in the context of national cultures and stakeholder theory," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 23(7), pages 868-889, September.
    19. Won Oh & Young Chang & Aleksey Martynov, 2011. "The Effect of Ownership Structure on Corporate Social Responsibility: Empirical Evidence from Korea," Journal of Business Ethics, Springer, vol. 104(2), pages 283-297, December.
    20. Shewangu Dzomira, 2020. "Corporate Governance and Performance of Audit Committee and Internal Audit Functions in an Emerging Economy’s Public Sector," Indian Journal of Corporate Governance, , vol. 13(1), pages 85-98, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:15:p:8624-:d:607125. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.