IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i11p5787-d559336.html
   My bibliography  Save this article

Fuzzy TOPSIS Application to Rank Determinants of Employee Retention in Construction Companies: South Korean Case

Author

Listed:
  • Chol-Jung Park

    (Department of Construction Management, Pukyong National University, Busan 48513, Korea)

  • Soo-Yong Kim

    (Department of Civil Engineering, Pukyong National University, Busan 48513, Korea)

  • Minh V. Nguyen

    (Department of Construction Management, Pukyong National University, Busan 48513, Korea)

Abstract

Employee retention is becoming a major concern in organizational management. To maintain business’ competitive advantages, companies need to keep employees working for their organizations. Thus, many firms are trying to find out how to retain their employees. This study aims to investigate determinants of employee retention of South Korean construction employees. From the review of the literature and discussions with industrial practitioners, eight significant determinants affecting employee retention in South Korean construction firms are identified. The fuzzy technique for order of preference by similarity to ideal solution (TOPSIS) is employed to prioritize the identified determinants. The fuzzy TOPSIS analysis shows that personal characteristics, personal development, promotion opportunities, and work-life balance are the four most critical determinants. Construction firms are suggested to focus on these determinants to improve employee retention rates within their companies and achieve sustainable development.

Suggested Citation

  • Chol-Jung Park & Soo-Yong Kim & Minh V. Nguyen, 2021. "Fuzzy TOPSIS Application to Rank Determinants of Employee Retention in Construction Companies: South Korean Case," Sustainability, MDPI, vol. 13(11), pages 1-16, May.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:11:p:5787-:d:559336
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/11/5787/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/13/11/5787/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Olivier Herrbach & Karim Mignonac, 2004. "How Organizational Image Affects Employee Attitudes," Post-Print halshs-00006024, HAL.
    2. Mariam Farooq & Omer Farooq & Walid Cheffi, 2019. "How Do Employees Respond to the CSR Initiatives of their Organizations: Empirical Evidence from Developing Countries," Sustainability, MDPI, vol. 11(9), pages 1-14, May.
    3. Djamil Benghida, 2017. "Prospects and challenges in the Korean construction industry: An economic overview," Post-Print hal-01515086, HAL.
    4. Cordelia Hee & Florence Ling, 2011. "Strategies for reducing employee turnover and increasing retention rates of quantity surveyors," Construction Management and Economics, Taylor & Francis Journals, vol. 29(10), pages 1059-1072.
    5. Helen Lingard, 2003. "The impact of individual and job characteristics on 'burnout' among civil engineers in Australia and the implications for employee turnover," Construction Management and Economics, Taylor & Francis Journals, vol. 21(1), pages 69-80.
    6. Antonio Martos-Pedrero & Francisco Joaquín Cortés-García & David Jiménez-Castillo, 2019. "The Relationship between Social Responsibility and Business Performance: An Analysis of the Agri-Food Sector of Southeast Spain," Sustainability, MDPI, vol. 11(22), pages 1-23, November.
    7. Jaewhan Kim & Peter Philips, 2010. "Health Insurance and Worker Retention in the Construction Industry," Journal of Labor Research, Springer, vol. 31(1), pages 20-38, March.
    8. Taewoo You & Hongmin Zi, 2007. "The economic crisis and efficiency change: evidence from the Korean construction industry," Applied Economics, Taylor & Francis Journals, vol. 39(14), pages 1833-1842.
    9. Mehmet Nurettin Uğural & Heyecan Giritli & Mariusz Urbański, 2020. "Determinants of the Turnover Intention of Construction Professionals: A Mediation Analysis," Sustainability, MDPI, vol. 12(3), pages 1-12, January.
    10. Byung Wan Jo & Yun Sung Lee & Jung Hoon Kim & Rana Muhammad Asad Khan, 2017. "Trend Analysis of Construction Industrial Accidents in Korea from 2011 to 2015," Sustainability, MDPI, vol. 9(8), pages 1-12, July.
    11. Yasuhiro Kotera & Pauline Green & David Sheffield, 2020. "Work-life balance of UK construction workers: relationship with mental health," Construction Management and Economics, Taylor & Francis Journals, vol. 38(3), pages 291-303, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Rahim Tavakolifar & Himan Shahabi & Mohsen Alizadeh & Sayed M. Bateni & Mazlan Hashim & Ataollah Shirzadi & Effi Helmy Ariffin & Isabelle D. Wolf & Saman Shojae Chaeikar, 2023. "Spatial Prediction of Landslides Using Hybrid Multi-Criteria Decision-Making Methods: A Case Study of the Saqqez-Marivan Mountain Road in Iran," Land, MDPI, vol. 12(6), pages 1-19, May.
    2. Ryeojin Jang & Won Seok Lee & Joonho Moon, 2023. "Determinants of Attitude and the Intention to Stay of Employees in Low-Cost Carriers: Using Justice Theory," Sustainability, MDPI, vol. 15(11), pages 1-13, May.
    3. Grażyna Bartkowiak & Agnieszka Krugiełka & Paulina Kostrzewa-Demczuk & Ryszard Dachowski & Katarzyna Gałek-Bracha, 2022. "Experiencing Stress among Different Professional Groups in the Context of Their Age," IJERPH, MDPI, vol. 19(2), pages 1-15, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bradley T. Heim & Ithai Z. Lurie, 2015. "The Impact of Health Reform on Job Mobility: Evidence from Massachusetts," American Journal of Health Economics, University of Chicago Press, vol. 1(3), pages 374-398, Summer.
    2. Juan E. Núñez-Ríos & Jacqueline Y. Sánchez-García & Omar G. Rojas & Elias Olivares-Benitez, 2020. "Factors to Foster Organizational Sustainability in Tourism SMEs," Sustainability, MDPI, vol. 12(20), pages 1-21, October.
    3. Yang, Guo-liang & Fukuyama, Hirofumi & Chen, Kun, 2019. "Investigating the regional sustainable performance of the Chinese real estate industry: A slack-based DEA approach," Omega, Elsevier, vol. 84(C), pages 141-159.
    4. Gordon Liu & Catherine Liston-Heyes & Wai-Wai Ko, 2010. "Employee Participation in Cause-Related Marketing Strategies: A Study of Management Perceptions from British Consumer Service Industries," Journal of Business Ethics, Springer, vol. 92(2), pages 195-210, March.
    5. Waratta Authayarat & Hiroyuki Umemuro, 2012. "Workplace Environment Characteristics as Antecedents of Affective Well-being in the Workplace," International Journal of Business Research and Management (IJBRM), Computer Science Journals (CSC Journals), vol. 3(6), pages 307-324, December.
    6. Procel, Claudette, 2021. "Efficiency analysis of Catalonia’s construction industry pre- and post-financial crisis: a data envelopment analysis (DEA) approach," TEC Empresarial, School of Business, Costa Rica Institute of Technology (ITCR), vol. 15(2), pages 18-32.
    7. Kapelko, Magdalena & Oude Lansink, Alfons & Stefanou, Spiro E., 2014. "Assessing dynamic inefficiency of the Spanish construction sector pre- and post-financial crisis," European Journal of Operational Research, Elsevier, vol. 237(1), pages 349-357.
    8. Shuili Du & C. Bhattacharya & Sankar Sen, 2015. "Corporate Social Responsibility, Multi-faceted Job-Products, and Employee Outcomes," Journal of Business Ethics, Springer, vol. 131(2), pages 319-335, October.
    9. Jinan Fattah & Mehmet Yesiltas & Tarik Atan, 2022. "The Impact of Knowledge Sharing and Participative Decision-Making on Employee Turnover Intention: The Mediating Role of Perceived Organizational Support," SAGE Open, , vol. 12(4), pages 21582440221, October.
    10. Yun-Sung Lee & Do-Keun Kim & Jung-Hoon Kim, 2023. "Deep-Learning-Based Anti-Collision System for Construction Equipment Operators," Sustainability, MDPI, vol. 15(23), pages 1-28, November.
    11. White, Michael & Bryson, Alex, 2011. "HRM and workplace motivation: incremental and threshold effects," LSE Research Online Documents on Economics 121761, London School of Economics and Political Science, LSE Library.
    12. Sonia Benghida & Djamil Benghida, 2018. "Facts From The Contango Situation Of Gas And Oil Markets," Post-Print hal-01696522, HAL.
    13. Leonard Bright, 2022. "Why Does PSM Lead to Higher Work Stress? Exploring the Role that Organizational Identity Theory has on the Relationship between Public Service Motivation and External-Related Stress among Federal Gove," Public Organization Review, Springer, vol. 22(3), pages 803-820, September.
    14. Horta, Isabel M. & Camanho, Ana S., 2015. "A nonparametric methodology for evaluating convergence in a multi-input multi-output setting," European Journal of Operational Research, Elsevier, vol. 246(2), pages 554-561.
    15. Kaenat Malik & Prof.Dr.Tariq Jalees, 2019. "The Mediating Role Of Employer Branding Between Employee Satisfaction And Talent Management," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 15(2), pages 75-94.
    16. Magdalena Kapelko, 2018. "Measuring inefficiency for specific inputs using data envelopment analysis: evidence from construction industry in Spain and Portugal," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 26(1), pages 43-66, March.
    17. Rafael Bravo & Jorge Matute & José M. Pina, 2016. "Corporate identity management in the banking sector: effects on employees’ identification, identity attractiveness, and job satisfaction," Service Business, Springer;Pan-Pacific Business Association, vol. 10(4), pages 687-714, December.
    18. Mohd Yousuf Javed & Mohammad Hasan & Mohd Aqil & Mohd Ziaur Rehman & S. A. Atif Salar, 2024. "Exploring Sustainable Investments: How They Drive Firm Performance in Indian Private and Publicly Listed Companies," Sustainability, MDPI, vol. 16(16), pages 1-16, August.
    19. Chen Ma & Changjiang Yu & Yasir Latif, 2023. "CSR and Sustainable Growth in China’s Technology Firms between 2010 and 2021," Sustainability, MDPI, vol. 15(3), pages 1-24, January.
    20. Stanley Y. B. Huang & Chih-Wen Ting & Yu-Ming Fei, 2021. "A Multilevel Model of Environmentally Specific Social Identity in Predicting Environmental Strategies: Evidence from Technology Manufacturing Businesses," Sustainability, MDPI, vol. 13(8), pages 1-13, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:11:p:5787-:d:559336. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.