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Linking FOMO and Smartphone Use to Social Media Brand Communities

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  • Oseyenbhin Sunday Osemeahon

    (Management Information Systems Department, School of Applied Sciences, Cyprus International University, 99258 Nicosia, Turkey)

  • Mary Agoyi

    (Management Information Systems Department, School of Applied Sciences, Cyprus International University, 99258 Nicosia, Turkey)

Abstract

Social media brand communities provide firms with the necessary apparatus to develop and maintain relationships. This study explores the effect of fear of missing out (FOMO) and smartphone use on consumer engagement in social media brand communities, which the study hypothesizes to affect consumer loyalty. Data from 279 social media brand community (SMBC) participants were analyzed. Findings reveal that both fear of missing out and smartphone use influence consumer engagement, which in turn influences consumer loyalty in social media brand communities. Furthermore, smartphone use was found to mediate the impact of fear of missing out on consumer engagement.

Suggested Citation

  • Oseyenbhin Sunday Osemeahon & Mary Agoyi, 2020. "Linking FOMO and Smartphone Use to Social Media Brand Communities," Sustainability, MDPI, vol. 12(6), pages 1-11, March.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:6:p:2166-:d:331289
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    References listed on IDEAS

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    Cited by:

    1. Albert Chukwunonso Diachi & Ayşe Tansu & Oseyenbhin Sunday Osemeahon, 2021. "No One Is Leaving This Time: Social Media Fashion Brand Communities," Sustainability, MDPI, vol. 13(23), pages 1-14, November.
    2. Odukorede Odunaiya & Mary Agoyi & Oseyenbhin Sunday Osemeahon, 2020. "Social TV Engagement for Increasing and Sustaining Social TV Viewers," Sustainability, MDPI, vol. 12(12), pages 1-11, June.
    3. Inwon Kang & Yiya Zhang & Sungjoon Yoo, 2020. "Elaboration of Social Media Performance Measures: From the Perspective of Social Media Discontinuance Behavior," Sustainability, MDPI, vol. 12(19), pages 1-22, September.

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