IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i23p10188-d457674.html
   My bibliography  Save this article

Users’ Acceptance of Connected and Automated Shuttles for Tourism Purposes: A Survey Study

Author

Listed:
  • Roberto Battistini

    (Department of Civil, Chemical, Environmental and Materials Engineering—DICAM, University of Bologna, Viale del Risorgimento 2, 40136 Bologna, Italy)

  • Luca Mantecchini

    (Department of Civil, Chemical, Environmental and Materials Engineering—DICAM, University of Bologna, Viale del Risorgimento 2, 40136 Bologna, Italy)

  • Maria Nadia Postorino

    (Department of Civil, Chemical, Environmental and Materials Engineering—DICAM, University of Bologna, Viale del Risorgimento 2, 40136 Bologna, Italy)

Abstract

In recent years, autonomous vehicles have received increasing attention and many studies in the literature have discussed the potentialities and the opportunities they could offer. Despite the potential benefits, mainly related to the expected reduction in accidents and congestion phenomena as well as the potentially improved social inclusion of people with driving difficulties (e.g., people with physical disabilities or elderly people), many aspects remain to be addressed, mainly for understanding users’ acceptance in the case of collective transport vehicles. This study proposes an analysis based on a survey aimed at exploring user’s preferences with respect to the use of autonomous shuttles (ASs) for tourism purposes. The main correlations between the variables considered and the preferences of potential users have been discussed. Interviewees expressed high confidence in AS technology, although the analyses performed about willingness to pay show that users give more relevance to the provided transport services than the AS technology.

Suggested Citation

  • Roberto Battistini & Luca Mantecchini & Maria Nadia Postorino, 2020. "Users’ Acceptance of Connected and Automated Shuttles for Tourism Purposes: A Survey Study," Sustainability, MDPI, vol. 12(23), pages 1-17, December.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:23:p:10188-:d:457674
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/23/10188/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/12/23/10188/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Fabio Antonialli, 2019. "International benchmark on experimentations with Autonomous Shuttles for Collective Transport," Post-Print hal-02489797, HAL.
    2. Cohen, Scott A. & Hopkins, Debbie, 2019. "Autonomous vehicles and the future of urban tourism," Annals of Tourism Research, Elsevier, vol. 74(C), pages 33-42.
    3. Fabio Antonialli, 2019. "International benchmark on experimentations with autonomous shuttle for collective transport," Post-Print halshs-02487530, HAL.
    4. Hohenberger, Christoph & Spörrle, Matthias & Welpe, Isabell M., 2016. "How and why do men and women differ in their willingness to use automated cars? The influence of emotions across different age groups," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 374-385.
    5. Greenblatt, Jeffery & Shaheen, Susan PhD, 2015. "Automated Vehicles, On-Demand Mobility and Environmental Impacts," Institute of Transportation Studies, Research Reports, Working Papers, Proceedings qt23r1h80t, Institute of Transportation Studies, UC Berkeley.
    6. Jeffery B. Greenblatt & Samveg Saxena, 2015. "Autonomous taxis could greatly reduce greenhouse-gas emissions of US light-duty vehicles," Nature Climate Change, Nature, vol. 5(9), pages 860-863, September.
    7. Lawrence D. Burns, 2013. "A vision of our transport future," Nature, Nature, vol. 497(7448), pages 181-182, May.
    8. Debbie Hopkins & Tim Schwanen, 2018. "Automated Mobility Transitions: Governing Processes in the UK," Sustainability, MDPI, vol. 10(4), pages 1-19, March.
    9. Ralf-Martin Soe & Jaanus Müür, 2020. "Mobility Acceptance Factors of an Automated Shuttle Bus Last-Mile Service," Sustainability, MDPI, vol. 12(13), pages 1-18, July.
    10. Wadud, Zia & MacKenzie, Don & Leiby, Paul, 2016. "Help or hindrance? The travel, energy and carbon impacts of highly automated vehicles," Transportation Research Part A: Policy and Practice, Elsevier, vol. 86(C), pages 1-18.
    11. Berrada, Jaâfar & Mouhoubi, Ilyes & Christoforou, Zoi, 2020. "Factors of successful implementation and diffusion of services based on autonomous vehicles: users’ acceptance and operators’ profitability," Research in Transportation Economics, Elsevier, vol. 83(C).
    12. Hani S. Mahmassani, 2016. "50th Anniversary Invited Article—Autonomous Vehicles and Connected Vehicle Systems: Flow and Operations Considerations," Transportation Science, INFORMS, vol. 50(4), pages 1140-1162, November.
    13. Hudson, John & Orviska, Marta & Hunady, Jan, 2019. "People’s attitudes to autonomous vehicles," Transportation Research Part A: Policy and Practice, Elsevier, vol. 121(C), pages 164-176.
    14. Rehman Khan, Syed Abdul & Qianli, Dong & SongBo, Wei & Zaman, Khalid & Zhang, Yu, 2017. "Travel and tourism competitiveness index: The impact of air transportation, railways transportation, travel and transport services on international inbound and outbound tourism," Journal of Air Transport Management, Elsevier, vol. 58(C), pages 125-134.
    15. Araz Taeihagh & Hazel Si Min Lim, 2019. "Governing autonomous vehicles: emerging responses for safety, liability, privacy, cybersecurity, and industry risks," Transport Reviews, Taylor & Francis Journals, vol. 39(1), pages 103-128, January.
    16. Yang, Liya & Shen, Qing & Li, Zhibin, 2016. "Comparing travel mode and trip chain choices between holidays and weekdays," Transportation Research Part A: Policy and Practice, Elsevier, vol. 91(C), pages 273-285.
    17. Shannon, Tya & Giles-Corti, Billie & Pikora, Terri & Bulsara, Max & Shilton, Trevor & Bull, Fiona, 2006. "Active commuting in a university setting: Assessing commuting habits and potential for modal change," Transport Policy, Elsevier, vol. 13(3), pages 240-253, May.
    18. Alistair Kerr & Alexia Lennon & Barry Watson, 2010. "The call of the road: factors predicting students’ car travelling intentions and behaviour," Transportation, Springer, vol. 37(1), pages 1-13, January.
    19. Felix Becker & Kay W. Axhausen, 2017. "Literature review on surveys investigating the acceptance of automated vehicles," Transportation, Springer, vol. 44(6), pages 1293-1306, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Gaspare D’Amico & Roberta Arbolino & Lei Shi & Tan Yigitcanlar & Giuseppe Ioppolo, 2021. "Digital Technologies for Urban Metabolism Efficiency: Lessons from Urban Agenda Partnership on Circular Economy," Sustainability, MDPI, vol. 13(11), pages 1-23, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Peng Jing & Gang Xu & Yuexia Chen & Yuji Shi & Fengping Zhan, 2020. "The Determinants behind the Acceptance of Autonomous Vehicles: A Systematic Review," Sustainability, MDPI, vol. 12(5), pages 1-26, February.
    2. Xing, Yingying & Zhou, Huiyu & Han, Xiao & Zhang, Meng & Lu, Jian, 2022. "What influences vulnerable road users’ perceptions of autonomous vehicles? A comparative analysis of the 2017 and 2019 Pittsburgh surveys," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    3. Moneim Massar & Imran Reza & Syed Masiur Rahman & Sheikh Muhammad Habib Abdullah & Arshad Jamal & Fahad Saleh Al-Ismail, 2021. "Impacts of Autonomous Vehicles on Greenhouse Gas Emissions—Positive or Negative?," IJERPH, MDPI, vol. 18(11), pages 1-23, May.
    4. Andreja Pucihar & Iztok Zajc & Radovan Sernec & Gregor Lenart, 2019. "Living Lab as an Ecosystem for Development, Demonstration and Assessment of Autonomous Mobility Solutions," Sustainability, MDPI, vol. 11(15), pages 1-21, July.
    5. Kassens-Noor, Eva & Dake, Dana & Decaminada, Travis & Kotval-K, Zeenat & Qu, Teresa & Wilson, Mark & Pentland, Brian, 2020. "Sociomobility of the 21st century: Autonomous vehicles, planning, and the future city," Transport Policy, Elsevier, vol. 99(C), pages 329-335.
    6. Wu, Jingwen & Liao, Hua & Wang, Jin-Wei, 2020. "Analysis of consumer attitudes towards autonomous, connected, and electric vehicles: A survey in China," Research in Transportation Economics, Elsevier, vol. 80(C).
    7. Nastjuk, Ilja & Herrenkind, Bernd & Marrone, Mauricio & Brendel, Alfred Benedikt & Kolbe, Lutz M., 2020. "What drives the acceptance of autonomous driving? An investigation of acceptance factors from an end-user's perspective," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    8. Qian, Lixian & Yin, Juelin & Huang, Youlin & Liang, Ya, 2023. "The role of values and ethics in influencing consumers’ intention to use autonomous vehicle hailing services," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    9. Weina Qu & Hongli Sun & Yan Ge, 2021. "The effects of trait anxiety and the big five personality traits on self-driving car acceptance," Transportation, Springer, vol. 48(5), pages 2663-2679, October.
    10. Christina Pakusch & Gunnar Stevens & Alexander Boden & Paul Bossauer, 2018. "Unintended Effects of Autonomous Driving: A Study on Mobility Preferences in the Future," Sustainability, MDPI, vol. 10(7), pages 1-22, July.
    11. Liu, Peng & Zhang, Yawen & He, Zhen, 2019. "The effect of population age on the acceptable safety of self-driving vehicles," Reliability Engineering and System Safety, Elsevier, vol. 185(C), pages 341-347.
    12. Xiaobei Jiang & Wenlin Yu & Wenjie Li & Jiawen Guo & Xizheng Chen & Hongwei Guo & Wuhong Wang & Tao Chen, 2021. "Factors Affecting the Acceptance and Willingness-to-Pay of End-Users: A Survey Analysis on Automated Vehicles," Sustainability, MDPI, vol. 13(23), pages 1-12, November.
    13. Pel, Bonno & Raven, Rob & van Est, Rinie, 2020. "Transitions governance with a sense of direction: synchronization challenges in the case of the dutch ‘Driverless Car’ transition," Technological Forecasting and Social Change, Elsevier, vol. 160(C).
    14. Nadafianshahamabadi, Razieh & Tayarani, Mohammad & Rowangould, Gregory, 2021. "A closer look at urban development under the emergence of autonomous vehicles: Traffic, land use and air quality impacts," Journal of Transport Geography, Elsevier, vol. 94(C).
    15. Pan, Yuchen & Wu, Yu & Xu, Lu & Xia, Chengyi & Olson, David L., 2024. "The impacts of connected autonomous vehicles on mixed traffic flow: A comprehensive review," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 635(C).
    16. Pettigrew, Simone & Cronin, Sophie L., 2019. "Stakeholder views on the social issues relating to the introduction of autonomous vehicles," Transport Policy, Elsevier, vol. 81(C), pages 64-67.
    17. Ishant Sharma & Sabyasachee Mishra, 2023. "Ranking preferences towards adopting autonomous vehicles based on peer inputs and advertisements," Transportation, Springer, vol. 50(6), pages 2139-2192, December.
    18. Luo, Qi & Saigal, Romesh & Chen, Zhibin & Yin, Yafeng, 2019. "Accelerating the adoption of automated vehicles by subsidies: A dynamic games approach," Transportation Research Part B: Methodological, Elsevier, vol. 129(C), pages 226-243.
    19. Scott B. Kelley & Bradley W. Lane & John M. DeCicco, 2019. "Pumping the Brakes on Robot Cars: Current Urban Traveler Willingness to Consider Driverless Vehicles," Sustainability, MDPI, vol. 11(18), pages 1-15, September.
    20. Miltos Kyriakidis & Jaka Sodnik & Kristina Stojmenova & Arnór B. Elvarsson & Cristina Pronello & Nikolas Thomopoulos, 2020. "The Role of Human Operators in Safety Perception of AV Deployment—Insights from a Large European Survey," Sustainability, MDPI, vol. 12(21), pages 1-24, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:23:p:10188-:d:457674. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.