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Organisational Welfare in Italian SMEs: The Process of Valorising Human Resources

Author

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  • Chiara D’Angelo

    (Faculty of Psychology, Università Cattolica del Sacro Cuore, 20123 Milano, Italy)

  • Diletta Gazzaroli

    (Faculty of Psychology, Università Cattolica del Sacro Cuore, 20123 Milano, Italy)

  • Caterina Gozzoli

    (Faculty of Psychology, Università Cattolica del Sacro Cuore, 20123 Milano, Italy)

Abstract

Organisational welfare is a complex private system that offers advantages to a company and its employees. However, when occupational welfare is largely implemented as an “economic” strategy, there is a high probability that it would not necessarily be capable of guaranteeing a profit. The risks and possibilities associated with the implementation of a welfare programme incur further challenges if applied to the context of SMEs. Thus, SMEs are organisational realities characterised by specific emotional and relational dynamics. As such, welfare in these realities takes on deep value and significance and so it potentially impacts processes of valorising human resources. With our study, we analysed welfare practices and representations within specific organisational realities (SMEs) in order to understand how welfare could impact organisational processes of valorising human resources. Based on our results, we realised that welfare can be seen as a sort of magnifying glass that allowed for the detection of the themes that led the organisations to reflect on their rooted values and identities. We suggest that SMEs should think about welfare as a process rather than a product, strengthening their awareness of factors, dynamics and processes that define the complexity of the quality of life in organisations.

Suggested Citation

  • Chiara D’Angelo & Diletta Gazzaroli & Caterina Gozzoli, 2020. "Organisational Welfare in Italian SMEs: The Process of Valorising Human Resources," Sustainability, MDPI, vol. 12(22), pages 1-13, November.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:22:p:9318-:d:442611
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    References listed on IDEAS

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    Cited by:

    1. Xygkogianni Maria, 2023. "Augmented Reality Marketing Implementation in Greek SMEs - A SWOT Analysis," Business & Entrepreneurship Journal, SCIENPRESS Ltd, vol. 12(2), pages 1-7.
    2. Researchers on the broader topic of the short & long term effects of Covid-19 (Novel Coronavirus), 2023. "Special Issue 2023: The Global Effects of Covid-19 to Business and Entrepreneurship," Business & Entrepreneurship Journal, SCIENPRESS Ltd, vol. 0, pages 1-1.
    3. Chiara D’Angelo & Diletta Gazzaroli & Chiara Corvino & Caterina Gozzoli, 2022. "Changes and Challenges in Human Resources Management: An Analysis of Human Resources Roles in a Bank Context (after COVID-19)," Sustainability, MDPI, vol. 14(8), pages 1-14, April.
    4. Caterina Gozzoli & Diletta Gazzaroli, 2022. "When Are Organizations Sustainable? Well-Being and Discomfort in Working Contexts: Old and New Form of Malaise," Sustainability, MDPI, vol. 14(14), pages 1-4, July.

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