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Uncovering Innovativeness in Spanish Tourism Firms: The Role of Transformational Leadership, OCB, Firm Size, and Age

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  • Asif Khan

    (Department of Tourism and Hotel Management, School of Management, Zhejiang University, Hangzhou 310000, China
    Department of Tourism & Hospitality, Hazara University, Mansehra 21120, Pakistan)

  • Sughra Bibi

    (Guanghua Law School, Zhejiang University, Hangzhou 310000, China)

  • Jiaying Lyu

    (Department of Tourism and Hotel Management, School of Management, Zhejiang University, Hangzhou 310000, China)

  • Achille Claudio Garavelli

    (Department of Mechanics, Mathematics and Management, Polytechnic University of Bari, Via E. Orabona 4, 70125 Bari, Italy)

  • Pierpaolo Pontrandolfo

    (Department of Mechanics, Mathematics and Management, Polytechnic University of Bari, Via E. Orabona 4, 70125 Bari, Italy)

  • Maria de Angeles Perez Sanchez

    (Department of Tourism and Hotel Management, School of Management, Zhejiang University, Hangzhou 310000, China)

Abstract

Innovativeness in the tourism and hospitality sector is essential for competitiveness and survival. Leadership plays a key role in promoting (or hampering) firm innovativeness. This article intended to examine the role of transformational leadership (TL) and organization citizenship behavior (OCB) on Spanish tourism firms’ innovativeness (OI). It also investigated whether firm size and age moderate the relationship between TL, OI, and OCB. The cross-sectional survey method was used to collect data from 329 middle-level managers in Spanish tourism firms. The findings of the data revealed that TL and OCB have significant impacts on firm innovativeness; also, OCB mediates the relationship between TL and firm innovativeness. Firm size and age moderate the relationship between TL and firm innovativeness; also, firm size moderates the relationship between TL and OCB. It was found that large firms were more innovative than small ones; also, younger firms showed a higher level of innovativeness than old firms. Managerial and specific firm size and age implications were provided.

Suggested Citation

  • Asif Khan & Sughra Bibi & Jiaying Lyu & Achille Claudio Garavelli & Pierpaolo Pontrandolfo & Maria de Angeles Perez Sanchez, 2020. "Uncovering Innovativeness in Spanish Tourism Firms: The Role of Transformational Leadership, OCB, Firm Size, and Age," Sustainability, MDPI, vol. 12(10), pages 1-26, May.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:10:p:3989-:d:357628
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    2. Cláudia Ferreira Leitão & Jorge Gomes & Denise Capela dos Santos & Bruno Melo Maia, 2021. "Impact of Leadership on the Relationship Between Innovation and Performance: Portuguese Hotel Sector," International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA), IGI Global, vol. 5(2), pages 29-49, July.
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    4. Daria Gom & Tek Yew Lew & Mary Monica Jiony & Geoffrey Harvey Tanakinjal & Stephen Sondoh, 2021. "The Role of Transformational Leadership and Psychological Capital in the Hotel Industry: A Sustainable Approach to Reducing Turnover Intention," Sustainability, MDPI, vol. 13(19), pages 1-20, September.
    5. GuoHua Cao & WenJun Geng & Jing Zhang & Qi Li, 2023. "Social network, financial constraint, and corporate innovation," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 13(3), pages 667-692, September.
    6. Humayun Sattar & Tasweer Hussain Syed & Afshan Naseem & Yasir Ahmad & Muhammad Zeeshan Mirza & Masood Raza, 2021. "Uncovering the Indirect Impact of Work Ethic on Engineering Students’ Productivity through Positive and Negative Organizational Behaviors and Workaholism," Sustainability, MDPI, vol. 13(5), pages 1-16, March.

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