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Effect of Total Quality Management Practices and JIT Production Practices on Flexibility Performance: Empirical Evidence from International Manufacturing Plants

Author

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  • Anh Chi Phan

    (School of Business Administration, University of Economics and Business, Vietnam National University, 144 Xuan Thuy, Cau Giay, Hanoi 10000, Vietnam)

  • Ha Thu Nguyen

    (School of Business Administration, University of Economics and Business, Vietnam National University, 144 Xuan Thuy, Cau Giay, Hanoi 10000, Vietnam)

  • Hao Anh Nguyen

    (Department of Business Administration, Yokohama National University, Hodogaya-ku 2408501, Japan)

  • Yoshiki Matsui

    (Department of Business Administration, Yokohama National University, Hodogaya-ku 2408501, Japan)

Abstract

This paper presents the results of an empirical study investigating the relationship between Total quality management (TQM) practices, Just-in-time (JIT) production practices, and flexibility performance in manufacturing companies. Correlation and regression analysis are applied to analyze the data collected from 280 manufacturing plants in 12 countries including China, Finland, German, Italy, Israel, Japan, Korea, Spain, Sweden, Taiwan, United Kingdom, and Vietnam from 2013 to 2015 in the framework of a High Performance Manufacturing Project. The analytical results confirm the closed linkage between TQM, JIT production practices and flexibility performance. Moreover, this study indicates that the effect of JIT production practices on flexibility performance can be strengthened with a higher level of TQM practices. The main findings of this study suggest that flexibility performance can be built up by implementing both TQM and JIT production practices, and TQM should be regarded as the platform to maximize the effect of JIT production on flexibility performance.

Suggested Citation

  • Anh Chi Phan & Ha Thu Nguyen & Hao Anh Nguyen & Yoshiki Matsui, 2019. "Effect of Total Quality Management Practices and JIT Production Practices on Flexibility Performance: Empirical Evidence from International Manufacturing Plants," Sustainability, MDPI, vol. 11(11), pages 1-21, May.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:11:p:3093-:d:236214
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    Cited by:

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    3. Vijayabanu C. & Karthikeyan S. & Vijay Surya P., 2022. "Total quality management practices and its impact on Indian construction projects," Organization, Technology and Management in Construction, Sciendo, vol. 14(1), pages 2697-2709, January.
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    5. Shengyang Qin & Xinxing Duan & Ahmad Fatehallah Al-hourani & Naif Alsaadi, 2022. "Evaluation of Total Quality Management in Turkish Pharmaceutical Companies: A Case Study," Sustainability, MDPI, vol. 14(16), pages 1-20, August.
    6. Aawag Mohsen Alawag & Wesam Salah Alaloul & M. S. Liew & Abdullah O. Baarimah & Muhammad Ali Musarat & Al-Baraa Abdulrahman Al-Mekhlafi, 2023. "The Role of the Total-Quality-Management (TQM) Drivers in Overcoming the Challenges of Implementing TQM in Industrialized-Building-System (IBS) Projects in Malaysia: Experts’ Perspectives," Sustainability, MDPI, vol. 15(8), pages 1-21, April.
    7. Veiga, Gabriela Lobo & Pinheiro de Lima, Edson & Frega, José Roberto & Gouvea da Costa, Sérgio Eduardo, 2021. "A DEA-based approach to assess manufacturing performance through operations strategy lenses," International Journal of Production Economics, Elsevier, vol. 235(C).

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