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Impact of manufacturing systems on quality management practices, competitive advantages, and operational performance

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  • DonHee Lee
  • Byeonghwa Park

Abstract

The purpose of this study is to empirically test the effects of manufacturing systems on quality management practices, competitive priorities, and operational performance by using data from the Global Manufacturing Research Group (GMRG) 4.0 (2007-2009) survey. The proposed research model was tested using structural equation modelling for hypotheses based on the data collected from 443 multinational firms from 13 countries. The results indicate that quality management practices and competitive priorities can improve operational performance. In addition, manufacturing systems and quality management practices are found to be critical in maintaining competitive advantages. The results suggest that firms can achieve flexibility by analysing their organisational structure and competitive capabilities in the global market. This study provides useful information for various strategies to have competitive priorities as a source of competitive advantage.

Suggested Citation

  • DonHee Lee & Byeonghwa Park, 2016. "Impact of manufacturing systems on quality management practices, competitive advantages, and operational performance," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 19(3), pages 301-318.
    • Handle: RePEc:ids:ijpqma:v:19:y:2016:i:3:p:301-318
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    Cited by:

    1. Anh Chi Phan & Ha Thu Nguyen & Hao Anh Nguyen & Yoshiki Matsui, 2019. "Effect of Total Quality Management Practices and JIT Production Practices on Flexibility Performance: Empirical Evidence from International Manufacturing Plants," Sustainability, MDPI, vol. 11(11), pages 1-21, May.
    2. Huy Truong Quang & Yoshinori Hara, 2019. "Managing risks and system performance in supply network: a conceptual framework," International Journal of Logistics Systems and Management, Inderscience Enterprises Ltd, vol. 32(2), pages 245-271.

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