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Impact of RFID and information sharing on JIT, TQM and operational performance

Author

Listed:
  • Pamela J. Zelbst
  • Kenneth W. Green, Jr
  • Victor E. Sower
  • Roger D. Abshire

Abstract

Purpose - – This aim of this paper, from a systems perspective, is to focus on the effects of Radio Frequency Identification (RFID) technology adoption and information sharing within a manufacturing facility on the just-in-time (JIT) and total quality management (TQM) practices and the subsequent impact on operational performance of manufacturing firms. Design/methodology/approach - – Data were collected from 104 manufacturing managers, supervisors and quality professionals and analyzed using a path analysis methodology. Findings - – RFID technology utilization and supply chain information sharing combine to enhance a manufacturing organization’s JIT and TQM capabilities which lead to improve operational performance. Research limitations/implications - – Although the sample size is large enough to support path analysis, it is not of sufficient size to support structural equation modeling. This limitation precludes assessing the model as a whole. Direct and indirect effects are assessed, however. Practical implications - – Manufacturing managers are provided with a framework for assessing the synergistic impact of combining RFID technology and information sharing on the JIT and TQM capabilities and the subsequent impact on the operational performance of the firm. Originality/value - – A systems approach to assessing the impact of a combination of RFID technology and information sharing on operations programs is developed and tested. The results verify the importance of implementing RFID technology within an information sharing environment and support the proposition that RFID technology enhances both JIT and TQM capabilities.

Suggested Citation

  • Pamela J. Zelbst & Kenneth W. Green, Jr & Victor E. Sower & Roger D. Abshire, 2014. "Impact of RFID and information sharing on JIT, TQM and operational performance," Management Research Review, Emerald Group Publishing Limited, vol. 37(11), pages 970-989, October.
    • Handle: RePEc:eme:mrrpps:v:37:y:2014:i:11:p:970-989
    DOI: 10.1108/MRR-10-2014-273
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    Citations

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    Cited by:

    1. Ahmed Musa & Al-Amin Abba Dabo, 2016. "A Review of RFID in Supply Chain Management: 2000–2015," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 17(2), pages 189-228, June.
    2. Antonio Sartal & Josep Llach & Fernando León-Mateos, 2022. "“Do technologies really affect that much? exploring the potential of several industry 4.0 technologies in today’s lean manufacturing shop floors”," Operational Research, Springer, vol. 22(5), pages 6075-6106, November.
    3. Diéssica Oliveira-Dias & José Moyano-Fuentes & Juan Manuel Maqueira-Marín, 2022. "Understanding the relationships between information technology and lean and agile supply chain strategies: a systematic literature review," Annals of Operations Research, Springer, vol. 312(2), pages 973-1005, May.
    4. Anh Chi Phan & Ha Thu Nguyen & Hao Anh Nguyen & Yoshiki Matsui, 2019. "Effect of Total Quality Management Practices and JIT Production Practices on Flexibility Performance: Empirical Evidence from International Manufacturing Plants," Sustainability, MDPI, vol. 11(11), pages 1-21, May.

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