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Cultivating a Safer Organizational Climate in the Public Sector: Mistreatment Intervention Using the Four Pillars of Lifelong Learning

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  • Yariv Itzkovich

    (Kinneret College on the Sea of Galilee, Tzemach 1410502, Israel)

  • Niva Dolev

    (Kinneret College on the Sea of Galilee, Tzemach 1410502, Israel)

Abstract

Workplace mistreatment damages employees and organizations and should be mitigated. Thus, the present study’s primary goal was to develop, employ, and evaluate an intervention program to promote a safer organizational climate in a public sector organization. In this study, UNESCO’s four pillars of lifelong learning were applied to alleviate mistreatment and promote a sustainable and safer climate. Using a qualitative research method, employees were interviewed once before a sequence of two workshops to capture their experiences and perceptions regarding mistreatment, and again a few weeks after completing the intervention to exemine its impact. The first workshop raised an awareness of mistreatment, and the second provided the participants with practical and personal tools to cope with mistreatment. The intervention was found to increase knowledge and understanding and allowed for the acquisition of competencies and tools that enhanced employees’ ability to spend time together, improve their social climate, and flourish personally and professionally. Limitations and implications for future research are also discussed.

Suggested Citation

  • Yariv Itzkovich & Niva Dolev, 2021. "Cultivating a Safer Organizational Climate in the Public Sector: Mistreatment Intervention Using the Four Pillars of Lifelong Learning," Societies, MDPI, vol. 11(2), pages 1-14, May.
    • Handle: RePEc:gam:jsoctx:v:11:y:2021:i:2:p:48-:d:556530
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    References listed on IDEAS

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    1. Simpson, Ace Volkmann & Farr-Wharton, Ben & Reddy, Prasuna, 2020. "Cultivating organizational compassion in healthcare," Journal of Management & Organization, Cambridge University Press, vol. 26(3), pages 340-354, May.
    2. Kate Blackwood & Tim Bentley & Bevan Catley & Margot Edwards, 2017. "Managing workplace bullying experiences in nursing: the impact of the work environment," Public Money & Management, Taylor & Francis Journals, vol. 37(5), pages 349-356, July.
    3. Elina Penttinen & Marjut Jyrkinen & Elisabeth Wide, 2019. "Emotional Workplace Abuse," Springer Books, Springer, number 978-3-030-19993-7, June.
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