IDEAS home Printed from https://ideas.repec.org/a/gam/jscscx/v11y2022i2p58-d743523.html
   My bibliography  Save this article

Performance Management and the Police Response to Women in India

Author

Listed:
  • Monica Kapuria

    (School of Management, Babu Banarasi Das University, Lucknow 226028, Uttar Pradesh, India)

  • Edward R. Maguire

    (School of Criminology and Criminal Justice, Arizona State University, Phoenix, AZ 85004, USA)

Abstract

Crimes against women have critical implications, not only for victims but also for overall community health and safety. Communities entrust law enforcement agencies with the responsibility to safeguard vulnerable people through effective and efficient policing approaches that provide a safe environment. Enhancing and improving the efficiency and performance of the police is an important part of preventing and reducing crimes against women. One approach to addressing specific performance targets is to adopt a performance management strategy. This paper examines survey data from 310 police officials in northern India about one such strategy: the balanced scorecard (BSC). Our analysis illuminates police perspectives about the perceived benefits of a generalized performance management strategy such as the BSC for improving police performance in addressing crimes against women and the needs of female citizens. Our findings reveal that respondents’ assessments of all four dimensions of the balanced scorecard are associated with their degree of optimism that performance measurement can improve the police response to crimes against women.

Suggested Citation

  • Monica Kapuria & Edward R. Maguire, 2022. "Performance Management and the Police Response to Women in India," Social Sciences, MDPI, vol. 11(2), pages 1-17, February.
    • Handle: RePEc:gam:jscscx:v:11:y:2022:i:2:p:58-:d:743523
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2076-0760/11/2/58/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2076-0760/11/2/58/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Patrícia Gomes & Silvia M. Mendes, 2013. "Performance measurement and management in Portuguese law enforcement," Public Money & Management, Taylor & Francis Journals, vol. 33(1), pages 31-38, January.
    2. M Wisniewski & A Dickson, 2001. "Measuring performance in Dumfries and Galloway Constabulary with the Balanced Scorecard," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 52(10), pages 1057-1066, October.
    3. Abhijit Banerjee & Raghabendra Chattopadhyay & Esther Duflo & Daniel Keniston & Nina Singh, 2021. "Improving Police Performance in Rajasthan, India: Experimental Evidence on Incentives, Managerial Autonomy, and Training," American Economic Journal: Economic Policy, American Economic Association, vol. 13(1), pages 36-66, February.
    4. Léo-Paul Dana, 2007. "Asian Models of Entrepreneurship — From the Indian Union and the Kingdom of Nepal to the Japanese Archipelago:Context, Policy and Practice," World Scientific Books, World Scientific Publishing Co. Pte. Ltd., number 6171, February.
    5. Sofia Amaral & Sonia Bhalotra & Nishith Prakash, 2019. "Gender, Crime and Punishment: Evidence from Women Police Stations in India," Boston University - Department of Economics - The Institute for Economic Development Working Papers Series dp-309, Boston University - Department of Economics.
    6. Thomas Andersson & Stefan Tengblad, 2009. "When complexity meets culture: new public management and the Swedish police," Qualitative Research in Accounting & Management, Emerald Group Publishing Limited, vol. 6(1/2), pages 41-56, March.
    7. Jassal, Nirvikar, 2020. "Gender, Law Enforcement, and Access to Justice: Evidence from All-Women Police Stations in India," American Political Science Review, Cambridge University Press, vol. 114(4), pages 1035-1054, November.
    8. Max Moullin, 2017. "Improving and evaluating performance with the Public Sector Scorecard," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 66(4), pages 442-458, April.
    9. Heise, Lori L. & Raikes, Alanagh & Watts, Charlotte H. & Zwi, Anthony B., 1994. "Violence against women: A neglected public health issue in less developed countries," Social Science & Medicine, Elsevier, vol. 39(9), pages 1165-1179, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Magdalena Delaporte & Francisco Pino, 2022. "Female Political Representation and Violence Against Women: Evidence from Brazil," Working Papers wp534, University of Chile, Department of Economics.
    2. Sofia Amaral & Sonia Bhalotra & Nishith Prakash, 2019. "Gender, Crime and Punishment: Evidence from Women Police Stations in India," Boston University - Department of Economics - The Institute for Economic Development Working Papers Series dp-309, Boston University - Department of Economics.
    3. Etienne Lwamba & Shannon Shisler & Will Ridlehoover & Meital Kupfer & Nkululeko Tshabalala & Promise Nduku & Laurenz Langer & Sean Grant & Ada Sonnenfeld & Daniela Anda & John Eyers & Birte Snilstveit, 2022. "Strengthening women's empowerment and gender equality in fragile contexts towards peaceful and inclusive societies: A systematic review and meta‐analysis," Campbell Systematic Reviews, John Wiley & Sons, vol. 18(1), March.
    4. Guadalupe Kavanaugh & Maria Micaela Sviatschi & Iva Trako, 2018. "Women Officers, Gender Violence and Human Capital: Evidence from Women's Justice Centers in Peru," PSE Working Papers halshs-01828539, HAL.
    5. Hossain, Md Amzad & Mahajan, Kanika & Sekhri, Sheetal, 2022. "Access to toilets and violence against women," Journal of Environmental Economics and Management, Elsevier, vol. 114(C).
    6. Siwan Anderson, 2024. "The Complexity of Female Empowerment in India," Studies in Microeconomics, , vol. 12(1), pages 74-92, April.
    7. Guadalupe Kavanaugh & Maria Micaela Sviatschi & Iva Trako, 2018. "Women Officers, Gender Violence and Human Capital: Evidence from Women's Justice Centers in Peru," Working Papers halshs-01828539, HAL.
    8. Monir Ahmed & Kazi Nazmul Huda & Shakina Sultana Pomi, 2022. "The scenario of Violence against Women in Bangladesh: A Trend Analysis," Technium Social Sciences Journal, Technium Science, vol. 33(1), pages 606-614, July.
    9. Harris, Donna & Borcan , Oana & Serra, Danila & Telli, Henry & Schettini, Bruno & Dercon, Stefan, 2024. "Proud to Belong: The Impact of Ethics Training on Police Officers in Ghana," CEPR Discussion Papers 19141, C.E.P.R. Discussion Papers.
    10. Pradeep Kumar Panda, 2006. "Rights-based Strategies in the Prevention of Domestic Violence," Working Papers id:748, eSocialSciences.
    11. H A Akkermans & K E van Oorschot, 2005. "Relevance assumed: a case study of balanced scorecard development using system dynamics," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 56(8), pages 931-941, August.
    12. Block, Sidney T. & Friebel, Guido & Heinz, Matthias & Zubanov, Nick, 2022. "Mystery Shopping as a Strategic Management Practice in Multi-Site Firms," IZA Discussion Papers 15599, Institute of Labor Economics (IZA).
    13. Lant Pritchett & Salimah Samji & Jeffrey S. Hammer, 2012. "It's All about MeE: Using Structured Experiential Learning ('e') to Crawl the Design Space," WIDER Working Paper Series wp-2012-104, World Institute for Development Economic Research (UNU-WIDER).
    14. Stewart Kaupa & Sulaiman Olusegun Atiku, 2020. "Challenges in the Implementation of Performance Management System in Namibian Public Sector," International Journal of Innovation and Economic Development, Inovatus Services Ltd., vol. 6(2), pages 25-34, June.
    15. Piza, Caio & Zwager, Astrid & Ruzzante, Matteo & Dantas, Rafael & Loureiro, Andre, 2024. "Teacher-led innovations to improve education outcomes: Experimental evidence from Brazil," Journal of Public Economics, Elsevier, vol. 234(C).
    16. Kavita Sethuraman, 2008. "The Role of Women's Empowerment and Domestic Violence in Child Growth and Undernutrition in a Tribal and Rural Community in South India," WIDER Working Paper Series RP2008-15, World Institute for Development Economic Research (UNU-WIDER).
    17. Gustavo J Bobonis & Roberto Castro & Juan S Morales, 2020. "Legal Reforms, Conditional Cash Transfers, and Intimate Partner Violence: Evidence from Mexico," Working Papers tecipa-678, University of Toronto, Department of Economics.
    18. Saloni Khurana & Kanika Mahajan, 2022. "Public Safety for Women: Is Regulation of Social Drinking Spaces Effective?," Journal of Development Studies, Taylor & Francis Journals, vol. 58(1), pages 164-182, January.
    19. Alexander Chepurenko, 2015. "Entrepreneurship Theory: New Challenges and Future Prospects," Foresight-Russia Форсайт, CyberLeninka;Федеральное государственное автономное образовательное учреждение высшего образования «Национальный исследовательский университет «Высшая школа экономики», vol. 9(2 (eng)), pages 44-57.
    20. Abhijit Banerjee & Esther Duflo & Clément Imbert & Santhosh Mathew & Rohini Pande, 2020. "E-governance, Accountability, and Leakage in Public Programs: Experimental Evidence from a Financial Management Reform in India," American Economic Journal: Applied Economics, American Economic Association, vol. 12(4), pages 39-72, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jscscx:v:11:y:2022:i:2:p:58-:d:743523. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.