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Integrating and Controlling ICT Implementation in the Supply Chain: The SME Experience from Baja California

Author

Listed:
  • Rubén Jesús Pérez-López

    (Department of Industrial Engineering, Technological Institute of Ciudad Guzmán, Ciudad Guzmán 49100, Mexico)

  • Jesús Everardo Olguín-Tiznado

    (Faculty of Engineering, Architecture, and Design, Autonomous University of Baja California, Ensenada 22860, Mexico)

  • Jorge Luis García-Alcaraz

    (Department of Industrial Engineering and Manufacturing, Autonomous University of Ciudad Juárez, Ciudad Juárez 32310, Mexico
    Division of Research and Postgraduate Studies, Tecnológico Nacional de México/Instituto Tecnológico de Ciudad Juárez, Ciudad Juárez 32500, Mexico)

  • María Mojarro-Magaña

    (Department of Industrial Engineering, Technological Institute of Ciudad Guzmán, Ciudad Guzmán 49100, Mexico)

  • Claudia Camargo-Wilson

    (Faculty of Engineering, Architecture, and Design, Autonomous University of Baja California, Ensenada 22860, Mexico)

  • Juan Andrés López-Barreras

    (Faculty of Engineering and Chemical Sciences, Autonomous University of Baja California, Tijuana 22390, Mexico)

Abstract

It is mentioned that companies’ competition is currently more associated with supply chains (SC) than production processes since sometimes logistics costs represent up to 70% of the total production cost in a product. To improve efficiency in SC, companies are implementing information and communication technologies (ICT). This paper reports a structural equation model that incorporates four latent variables related to ICT applied in SC: technological innovation, information management, and information availability as independent variables, and operating benefits gained as a dependent variable. These variables are related using six hypotheses that are validated using information obtained from 80 responses to a survey applied to small and medium-sized enterprises in Baja California (Mexico). The partial least squares technique is used to validate the hypotheses in the structural equation model. Findings indicate that technological innovation is the basis for the successful implementation of ICT and its application guarantees greater information availability and efficient management, leading to obtaining operating benefits in SC.

Suggested Citation

  • Rubén Jesús Pérez-López & Jesús Everardo Olguín-Tiznado & Jorge Luis García-Alcaraz & María Mojarro-Magaña & Claudia Camargo-Wilson & Juan Andrés López-Barreras, 2021. "Integrating and Controlling ICT Implementation in the Supply Chain: The SME Experience from Baja California," Mathematics, MDPI, vol. 9(11), pages 1-14, May.
    • Handle: RePEc:gam:jmathe:v:9:y:2021:i:11:p:1234-:d:564069
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    References listed on IDEAS

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    Cited by:

    1. Rubén Jesús Pérez-López & María Mojarro-Magaña & Jesús Everardo Olguín-Tiznado & Claudia Camargo-Wilson & Juan Andrés López-Barreras & Julio Cesar Cano Gutiérrez & Jorge Luis Garcia-Alcaraz, 2022. "Planning, Execution, and Control of Operations in SC Activities—Baja California Manufacturing Case Study," Mathematics, MDPI, vol. 10(19), pages 1-19, September.

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